Liami

★ Liami Baby & Children's Accessories ★

Announcement    There is a 20% discount on all items.
If a size or color is not included, simply send me a message. I would be happy to respond to your wishes.
Best regards
Your Nadja

Announcement

There is a 20% discount on all items.
If a size or color is not included, simply send me a message. I would be happy to respond to your wishes.
Best regards
Your Nadja

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Liami Baby- und Kinderaccessoires

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Liami Baby- und Kinderaccessoires

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Last updated on May 19, 2022
Content / Contents

A – German version:
Part I: General Terms and Conditions
Part II: Information on the consumer right of withdrawal

B – German Version:
Part I: General Terms and Conditions
Part II: Information on Consumers' Right of Withdrawal


Part I - General Terms and Conditions
§ 1 – Provider, inclusion of the GTC
(1) The provider and contractual partner for the goods presented in the Etsy shop "Liami Baby Accessories" is Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, phone 0821 / 60 61 57, e-mail Liami-Shop [!at] web.de (hereinafter referred to as "provider").
(2) These General Terms and Conditions are an integral part of any contractual agreement between the Provider and the respective Customer. Conflicting terms and conditions of the customer are contradicted.

§ 2 – Offer of goods and conclusion of contract
(1) The provider offers the articles presented in his Etsy shop "Liami Baby Accessories" for sale. The colour representation of the articles on the website may vary slightly depending on the Internet browser used and the monitor settings of the customer; these deviations are never technically completely avoidable.
(2) The selection of goods, the conclusion of the contract and the execution of the contract shall be carried out in German.
(3) The customer selects the desired goods by placing them in the "shopping cart". If all desired goods are contained there, the customer confirms this with the button "Go to checkout". The following page with the heading "Please confirm your order" shows the customer a summary of all his entries. The order request can be transmitted to the provider on this page via the button "Pay now"; if the customer uses the service of Klarna ("Sofort.") for payment, the order request will be transmitted to the provider when the customer clicks on the "Continue" button on the "Confirm transaction" page. The customer has the possibility at any time until this dispatch of his order request to correct his entries by going back one or more order steps in the browser, or to cancel the order completely.
(4) For the articles presented in his shop, the provider submits a binding purchase offer. By sending the order request via the button "Pay now", the customer accepts the purchase offer. The provider confirms the conclusion of the contract by e-mail (contract confirmation).
(5) The content of a concluded contract (contract text) is automatically stored by Etsy in the Etsy user accounts of the provider and the customer and can be viewed by the customer in his user account under "Purchases and reviews" in the menu "You". After conclusion of the contract, the customer will also receive an e-mail from Etsy with the text of the contract. In addition, the provider does not store the text of the contract itself and does not make it accessible outside the Etsy portal.
(6) In the event of impediments to delivery or other circumstances that would prevent the fulfilment of the contract, the provider shall inform the customer by e-mail.

§ 3 – Prices and payment
(1) All product prices are understood as total prices plus shipping costs. VAT is not charged.
(2) The shipping costs are listed in the respective product description in the section "Shipping & Returns".
(3) The customer can pay by credit card (VISA, MasterCard, American Express). Other payment methods may also be available in the shopping cart, e.B. PayPal or Klarna ("Sofort.").
(4) Payments by the customer can be accepted on behalf of the provider of Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland, or, in the case of payment in US dollars or Canadian dollars, by Etsy Inc., 117 Adams Street, Brooklyn, NY, USA, (hereinafter referred to as "Etsy"). In this case, Etsy will forward the amount paid to the provider.
(5) The supplier reserves the right of ownership of the delivered goods until the customer has paid their purchase price in full.

§ 4 – Right of withdrawal
(1) A customer who purchases as a consumer is entitled to a right of revocation in accordance with the statutory conditions.
(2) A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.
(3) The provider grants a consumer with permanent residence outside Germany a right of withdrawal in accordance with the above paragraphs even if the national law of the consumer does not provide for a right of withdrawal or links the revocation to a shorter period or to a stricter form than regulated here.

§ 5 – Warranty (liability for defects)
(1) If the customer is not a consumer, the parties agree on a limitation period for warranty claims shortened to one year for the second-hand goods offered. However, the shortened limitation period does not apply to claims due to injury to life, limb or health and also not to claims for other damages based on a grossly negligent or intentional breach of duty by the provider, his legal representatives or his vicarious agents.
(2) In all other respects, the warranty claims (also referred to as warranty rights) shall be governed by the statutory provisions.

§ 6 – Out-of-court dispute resolution
(1) For the out-of-court settlement of disputes arising from a distance contract with a consumer, the EU Commission provides an online platform under ec.europa.eu/consumers/odr (ODR platform).
(2) The provider is neither obliged nor willing to participate in an out-of-court consumer dispute resolution procedure.

§ 7 – Final provisions
(1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. However, German law does not apply to consumers with permanent residence abroad insofar as the national law of the consumer contains provisions from which no deviation can be made by contract to the detriment of the consumer.
(2) Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.



Part II: Information on the consumer right of withdrawal
Cancellation policy for goods delivered by post
Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, phone 0821 / 60 61 57, e-mail Liami-Shop [!at] web.de) of your decision to revoke this contract by means of a clear declaration (e.B. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, but this is not mandatory.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.


Exceptions to the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.


Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back)
— To Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, e-mail Liami-Shop [!at] web.de:

— I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

— Ordered on (*) / received on (*)

— Name of the consumer(s)

— Address of the consumer(s)

— Signature of the consumer(s) (only in case of notification on paper)

— Date

(*) Delete as appropriate.


Part I - General Terms and Conditions
Section 1 – Vendor, inclusion by reference of the General Terms and Conditions
(1) The Vendor and contracting party for the merchandise presented in the Etsy Shop "Liami Baby Accessoires" is Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, phone 0821 / 60 61 57, e-mail Liami-Shop [!at] web.de (referred to hereinbelow as the "Vendor" for short).
(2) The present General Terms and Conditions are a component part of any contractual agreement made between the Vendor and the respective Customer. The Vendor hereby objects to any terms and conditions that the Customer may have established and that contradict the present General Terms and Conditions.

Section 2 – Merchandise offered and conclusion of contract
(1) The Vendor is offering the merchandise presented in the Etsy Shop "Liami Baby Accessoires" for sale to other Etsy users. The colors of the merchandise shown on the website may vary slightly depending on the internet browser and monitor settings used by the Customer; these variations are technically unavoidable.
(2) Selection of merchandise, conclusion of contract and implementation of the agreement shall all take place in German.
(3) The Customer shall select the merchandise desired by placing it in his "Cart". When the cart contains all merchandise desired, the Customer proceeds to the checkout by clicking on "Proceed to Checkout". The following page titled "Please confirm and submit your order" shall display a summary, so that the Customer can check for any incorrect input. On this page, the Customer can place his order with the Vendor by clicking on the button "Pay now"; where the Customer uses Klarna ("Sofort") for payment, the order will be placed with the Vendor by clicking on the button "Next" on the page titled "Transaction confirmation". Until the order is transmitted to the Vendor, the Customer may go back one or multiple steps in the browser to modify the data input or to completely discontinue the order.
(4) The Vendor is making a binding sales offer for the merchandise presented in his shop. By transmitting the order using the button "Pay Now", the Customer accepts the sales offer; The Vendor shall confirm the conclusion of the contract by e-mail (contract confirmation).
(5) The content of a contract concluded is stored by Etsy in the Vendor's and the Customer's Etsy user accounts and may be viewed by the Customer in his user account on the Etsy portal in section "Purchases and Reviews" in the "You" menu. After conclusion of a contract, Etsy shall also send an e-mail with the content of the contract to the Customer. Beyond that, the Vendor neither saves the content of the contract nor does he provide access to it outside the Etsy platform.
(6) The Vendor shall inform the Customer by e-mail of any impediments preventing the delivery from being made, or of any other circumstances that might prevent contractual performance.

Section 3 – Prices and payment
(1) All product prices are total prices plus shipping costs. Prices are free of VAT.
(2) The shipping costs are listed in the respective product description under "Shipping & Returns"
(3) The Customer can pay by credit card (VISA, MasterCard, American Express). In the Cart section, additional means of payment may be available, such as PayPal or Klarna ("Sofort.").
(4) Customer payments may be received by Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland, or, if payment is made in US$ or CAN$, by Etsy Inc., 117 Adams Street, Brooklyn, NY, USA, ("Etsy" for short) on behalf of the Vendor. Etsy shall forward the amount paid to the Vendor.
(5) The Vendor reserves ownership of the delivered goods until the Customer has paid their purchase price in full.

Section 4 – Right of withdrawal for consumers
(1) A Customer purchasing as consumer is entitled to a right of withdrawal in accordance with the statutory pre-requisites.
(2) A consumer means every natural person who enters into a legal transaction for a purpose that is mainly outside his commercial or self-employed professional activity.
(3) The pre-requisites and legal consequences of the German stipulations as to consumers' rights of withdrawal shall apply to consumers having their permanent residence outside of Germany also in those cases in which the consumer's national law does not provide for a right of withdrawal or provides for a shorter withdrawal period or for stricter requirements as to form.

Section 5 – Warranty
(1) If the Customer is not a consumer, the parties agree that the period of limitation regarding warranty claims for the used goods offered shall be shortened to one year. However, the shortened period shall neither apply to claims based on injury to life, body or health nor to claims for other damages arising from a grossly negligent or intentional breach of duty by the Vendor, by a legal representative of the Vendor or by a person used to perform an obligation of the Vendor.
(2) In all other regards, the warranty claims shall be governed by the statutory regulations.

Section 6 – Alternative dispute resolution
(1) For settling consumer disputes out-of-court, the European Union offers a platform for online dispute resolution at ec.europa.eu/consumers/odr ("ODR platform").
(2) The provider is neither obliged nor willing to participate in an out-of-court consumer dispute resolution procedure.

Section 7 – Final provisions
(1) The laws of the Federal Republic of Germany shall apply, to the exclusion of the United Nations Convention on the International Sale of Goods (UNCISG). However, German law shall not apply to transactions with consumers having their permanent residence abroad to the extent the national laws applicable to those consumers set out provisions that cannot be contracted out to the detriment of the consumers.
(2) Should individual provisions of the present General Terms and Conditions prove to be invalid or impossible to implement, this shall not affect the validity of the remaining provisions.


Part II: Information on Consumers' Right of Withdrawal
Information on the right of withdrawal for goods delivered by post
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, phone 0821 / 60 61 57, e-mail Liami-Shop [!at] web.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Exceptions from the right of withdrawal
The right of withdrawal shall not exist for contracts regarding the delivery of merchandise that is not prefabricated and is made according to the consumer's individual choice and specifications, or of merchandise that obviously is tailored to meet personal customer requirements.


Sample Withdrawal Form
(complete and return this form only if you wish to withdraw from the contract)
— To Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, e-mail Liami-Shop [!at] web.de:

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*),

— Ordered on (*) / received on (*),

— name of consumer(s),

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper),

— Date

(*) Delete as appropriate.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Please pay within one week of purchase.

Shipping is carried out with Deutsche Post.

The shipping costs are listed in the respective product description.

Shipping

Shipping, delivery times:

The time it takes me to get an item ready to ship varies from item to item. More detailed details can be found in the respective article details.

For products that are marked as "customizable" in the product description, the delivery time increases by one week if the customer commissions such individualization.

Several products ordered at the same time are delivered in a joint shipment; the delivery time of the product with the longest delivery time applies to the joint shipment. If the customer wishes the delivery of a specific product with a shorter delivery time in advance, he must order this product separately.

If the delivery to the customer fails because the customer has entered the delivery address incorrectly or incompletely, a new delivery attempt will only take place if the customer assumes the direct costs of the new shipment. These costs correspond to the shipping costs agreed upon at the time of conclusion of the contract.

If the customer has chosen cash payment as the payment method, the goods will not be shipped. Instead, the customer can pick up the goods at the registered office of the provider after expiry of 4 weeks after conclusion of the contract; for individualised products (see paragraph 2), the time to make available shall be extended by one week.

Additional policies and FAQs

If you have any questions, you can contact me at any time under the email: nadja.tauchmann [!at] web.de. Thank you very much. Your Nadja Tauchmann

Privacy

Privacy policy
(1) Below we inform you about the type, scope and purpose of the processing of your personal data when using our Etsy shop. Personal data is any information relating to an identified or identifiable natural person.
(2) Controller within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data. For personal data processed by the provider of this Etsy shop, the controller within the meaning of the GDPR is: Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, phone 0821 / 60 61 57, e-mail Liami-Shop [!at] web.de (hereinafter "we"). In addition, etsy's privacy policy (Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland), available at www.etsy.com/de/legal/privacy, also applies.
(3) If you enter into a contract with us through Etsy, Etsy will provide us with your Etsy username (if you do not purchase as a "guest"), your name and billing address as stored in your Etsy user account, or you have indicated them in the course of concluding the contract. If you provide further data as part of your order (e.B a different delivery address or a telephone number), these will also be transmitted to us.
(4) We process the data referred to in paragraph 3 electronically for the proper fulfilment of the contract, in particular for delivery, invoicing, the booking of payments and the processing of returns and complaints. This data processing takes place on the basis of Article 6 (1) (b) GDPR. We will keep this data stored until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and tax retention periods to which we are subject have expired.
(5) In order to conclude a contract between you and us, it is necessary that we receive your name and a delivery address. The necessity of providing this data results, among other things, from etsy's terms and conditions as well as from legal regulations (such as § 312i para. 1 no. 3 BGB, § 14 para. 4 UStG). Without providing this data, you can therefore not conclude a contract with us.
(6) If we send you physical goods on the basis of the purchase contract, we may transmit your name and shipping address to Deutsche Post (Deutsche Post AG, 53113 Bonn) or DHL (DHL Paket GmbH, 53113 Bonn) as a shipping service provider, for the purpose of delivering the shipment to you and, if necessary, returning your shipment to us on the basis of Article 6 (1) (b) GDPR.
(7) For the payment of a purchase, the payment service provider you have chosen collects and processes your name, card or account number and/or other data required for the respective payment method on your behalf. In this respect, the data protection regulations of the selected payment service provider apply and, if the recipient of the payment is Etsy, etsy's privacy policy.
(8) If you send us a message about "Ask a question", "Ask a custom-made product" or via a similar function on the Etsy platform, Etsy will send us your Etsy username or, if you do not have an Etsy username, another sender identification together with your message (legal basis: Article 6 (1) (a) GDPR). If you send us a message by e-mail, we store your message with the sender data (name, e-mail address) in order to answer it and also to be able to respond to any subsequent questions from you (legal basis: Article 6 (1) (f) GDPR). For the receipt, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR. We will delete the data collected with your message no later than six months after the last communication with you about your request, subject to the regulation in the following paragraph.
(9) If you provide us with a legally relevant declaration of the contractual relationship (e.B. a revocation or a complaint), the legal basis for the processing, regardless of the means of transmission, is also Article 6 (1) (b) GDPR. In such a case, we will delete the data associated with your declaration as soon as all mutual claims arising from the contractual relationship have been finally settled and the retention periods under commercial and tax law have expired.
(10) Social media buttons may be displayed on Etsy's pages; they can be recognized by the logos of the social media platforms (hereinafter referred to as "platforms") (Facebook: blue "f", Pinterest: red "p", Twitter: blue bird silhouette). These are links to the respective platforms based in the USA. A click on such a link calls up the website of the respective platform, whereby the IP address of the calling device and the address of the page from which the link is made ("referrer") are transmitted to the accessed platform in the USA. However, no data is collected or processed by us in connection with the social media buttons.
(11) We do not use automated decision-making and profiling.
(12) With regard to the personal data we process about you, you have the following rights:
a) You have the right to request confirmation from us as to whether we are processing personal data concerning you. If this is the case, we will inform you of the personal data stored about you and the other information in accordance with Article 15 (1) and (2) GDPR.
b) You have the right to have inaccurate personal data concerning you rectified without undue delay. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
c) You can request us to delete your personal data without undue delay under the conditions of Article 17 (1) GDPR, insofar as their processing is not required in accordance with Article 17 (3) GDPR.
d) You can request us to restrict the processing of your data if one of the requirements of Article 18 (1) GDPR exists. In particular, you can request the restriction instead of deletion.
e) We will communicate any correction or deletion of your personal data and a restriction of processing to all recipients to whom we have disclosed personal data concerning you, unless this proves impossible or involves a disproportionate effort. We will also notify you of these recipients if you request it.
f) You have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format and can request that we transmit this data to another controller without hindrance, as far as this is technically possible.
g) If data processing is based on your consent, you have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the data processing that took place until your revocation.
(13) RIGHT TO OBJECT: FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, YOU MAY OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA; this right to object exists in relation to data processing carried out on the basis of Article 6 (1) (f) GDPR to safeguard the legitimate interests of us or a third party, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
If you exercise your right to object, we will no longer process the data in question unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or that the processing serves to assert, exercise or defend legal claims.
(14) IN THE EVENT THAT WE PROCESS PERSONAL DATA FOR DIRECT MARKETING (E.B NEWSLETTER), YOU CAN OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.
(15) If you believe that the processing of your personal data violates the GDPR, you can lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. This does not preclude other administrative or judicial remedies.


Privacy Policy
(1) Hereinafter we inform you about the nature, scope and purpose of the processing of your personal data in connection with our Etsy offers. Personal data is any information that relates to an identified or identifiable natural person.
(2) The person responsible ("controller") within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data. The controller within the meaning of the GDPR for the personal data processed by the provider of this Etsy merchandise is: Nadja Tauchmann-Sohr, Bgm.-Mair-Str. 7, 86316 Friedberg, phone 0821 / 60 61 57, e-mail Liami-Shop [!at] web.de (hereinafter referred to as "we"). Beyond that, Etsy's privacy policy applies in addition (Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland), available at www.etsy.com/de/legal/privacy.
(3) When you conclude a contract with us on Etsy, Etsy will transmit to us your Etsy username (unless you buy as "guest"), your name and the billing address as stored in your Etsy user account or otherwise provided when placing your order. If you have specified additional information with the order (e.g. a different shipping address or a phone number), they also will be transmitted to us.
(4) We process the data referred to in paragraph 3 electronically for the proper performance of the contract, in particular for shipping, invoicing, accounting, and processing of returns and complaints. This data processing is based on Article 6 par. 1 b GDPR. We store this data until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and fiscal retention periods to which we are subject have expired.
(5) To conclude a contract between you and us, it is necessary that we receive your name and a shipping address. The necessity of providing this data arises, among other things, from Etsy's Terms and Conditions as well as from various statutory regulations (such as § 312i par. 1 and 3 BGB, § 14 par. 4 UStG). Without providing this data, you cannot conclude a contract with us.
(6) When we ship physical goods in order to perform a contract, we may transmit your name and shipping address to Deutsche Post (Deutsche Post AG, 53113 Bonn) or DHL (DHL Paket GmbH, 53113 Bonn) as the shipping service provider, for the purpose of delivering the shipment to you and, if necessary, for returns back to us, on the basis of Article 6 par. 1 b GDPR.
(7) To process your payment, the payment service provider chosen by you will collect and process, on your behalf, your name, your credit card or account number and/or further data necessary for the chosen payment method. The privacy policy of the payment service provider chosen by you shall apply, and, in case the payment is received by Etsy, Etsy's privacy policy as well.
(8) If you send us a message on Etsy via "Ask a question", "Request a custom order" or a similar function on the Etsy platform, Etsy will transmit us your Etsy username, or, if you do not have an Etsy user name, other data identifying you as the sender, along with your message (legal basis: Article 6 par. 1 a GDPR). If you send us a message by e-mail, we will save your message along with the sender details (your name and e-mail address) in order to be able to answer it and also to respond to possible subsequent questions (legal basis: Article 6 (1) f GDPR). For the reception, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR. We will erase the information collected from your message no later than six months after the last communication with you, subject to the following paragraph.
(9) If you send us a message with information legally relevant for the contractual relationship (e.g. a withdrawal or a complaint), the legal basis for the processing is Article 6 par. 1 b GDPR, regardless of how you transmitted your message to us. In such a case, we will erase the data related to your message as soon as all mutual claims arising from the contractual relationship have been completely settled and the commercial and fiscal retention periods have expired.
(10) You may find social media buttons on the Etsy website; they can be recognized by the logos of the social media platforms (hereinafter "platforms") (Facebook: blue "f", Pinterest: red "p", Twitter: blue bird silhouette). These are links to the respective platforms based in the United States (USA). Clicking on such a link calls the respective Platform's website; at the same time, the IP address of your device and the address of the page where the link is placed ("Referrer") will be transmitted to the Platform in the USA. However, we neither collect nor otherwise process any data related to the use of these social media buttons.
(11) We do not use any automated decision-making or profiling.
(12) With regard to your personal data we process, you have the following rights:
a) You have the right to obtain a confirmation from us as to whether we process personal data concerning you. If this is the case, we will inform you about the personal data stored about you and the further information in accordance with Article 15 par. 1 and 2 GDPR.
b) You have the right to have your inaccurate personal data rectified without undue delay. Taking into account the purposes of processing, you also have the right to request the completion of incomplete personal data, including by means of providing a supplementary statement.
c) You can demand the erasure of your personal data concerning you under the conditions of Article 17 par. 1 GDPR without undue delay, as far as their processing is not necessary according to Article 17 par. 3 GDPR.
d) You may demand that we restrict the processing of your data if one of the requirements of Article 18 par. 1 GDPR applies. In particular, you can request the restriction instead of an erasure.
e) We will communicate any rectification or erasure of your personal data and a restriction of processing to all recipients to whom we have disclosed your personal data, unless this proves impossible or involves a disproportionate effort. We will also inform you about these recipients if you request it.
f) You have the right to receive the personal data which you provide to us in a structured, commonly used and machine-readable format. You may also request that we transmit the data to another controller without hindrance, where technically feasible.
g) As far as a data processing is based on your given consent, you have the right to, withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of the data processing based on consent before its withdrawal.
(13) RIGHT TO OBJECT: ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA; this right applies to a processing, according to Article 6 par. 1 f DPRG, necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
If you exercise your right to object, we will no longer process the personal data in question unless we can demonstrate compelling legitimate grounds for processing that override the interests, rights and freedoms of you, or for the establishment, exercise or defense of legal claims.
(14) IN CASE WE PROCESS PERSONAL DATA FOR DIRECT MARKETING PURPOSES (E.G. NEWSLETTER), YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING, WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.
(15) If you believe that the processing of your personal data is in breach of the GDPR, you may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. This does not exclude other administrative or judicial remedies.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

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Last updated on Nov 7, 2023

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