TJLubrano

Cute art for booklovers & magic seekers♥️Read shop note

Rotterdam, The Netherlands

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ~~~~ A little Holiday note: The shop won't close, but I will take a little break during the holidays. ^_^ All orders placed from Dec. 21st till end of 2020 will be processed after Jan. 4th 2021. Postal services are very overwhelmed right now and I feel it's better to resume shipping once the holiday madness have simmered down. Thank you so so much for your love & support!! ~~~~

Hi there, lovely!

Welcome to THE place where you can find lots of cute art for book lovers and magic seekers!

Due to the virus outbreak & other world events, there are a lot of changes happening in the world and it has impacted the post system greatly. The impact varies per country, so whilst you shop, pretty please do the following:

1) read the listings, shipping & shop policy carefully.
2) choose the right shipping upon check-out please
3) I can't give more info once it's shipped to you

I'll *always* advise tracked shipping, but there's still an option for an affordable UNTRACKED shipping. Just remember that the post system is very overwhelmed and there's a backlog of post in many, many countries. And while post is still being processed, delays are still significant.

Please know that once your order is shipped and it's untracked, I can't do much from my side anymore. Express is given priority and I'm not in the position to always give back full refunds. With re-sending of orders, you'll have to purchase shipping again.

Domestic shipping (Holland) - runs normally
Europe and worldwide - delays can run up to 8 weeks.

Do read my shipping policy for more info on this please.

Other tidbits:
Shipping happens every Tuesday and/or Friday.
You can find more art & rambles on Instagram @tjlubrano

Never hesitate to message me if you still have questions after all the staring and reading please!

Much love,
TJ xx

Announcement

Last updated on Dec 29, 2020

~~~~ A little Holiday note: The shop won't close, but I will take a little break during the holidays. ^_^ All orders placed from Dec. 21st till end of 2020 will be processed after Jan. 4th 2021. Postal services are very overwhelmed right now and I feel it's better to resume shipping once the holiday madness have simmered down. Thank you so so much for your love & support!! ~~~~

Hi there, lovely!

Welcome to THE place where you can find lots of cute art for book lovers and magic seekers!

Due to the virus outbreak & other world events, there are a lot of changes happening in the world and it has impacted the post system greatly. The impact varies per country, so whilst you shop, pretty please do the following:

1) read the listings, shipping & shop policy carefully.
2) choose the right shipping upon check-out please
3) I can't give more info once it's shipped to you

I'll *always* advise tracked shipping, but there's still an option for an affordable UNTRACKED shipping. Just remember that the post system is very overwhelmed and there's a backlog of post in many, many countries. And while post is still being processed, delays are still significant.

Please know that once your order is shipped and it's untracked, I can't do much from my side anymore. Express is given priority and I'm not in the position to always give back full refunds. With re-sending of orders, you'll have to purchase shipping again.

Domestic shipping (Holland) - runs normally
Europe and worldwide - delays can run up to 8 weeks.

Do read my shipping policy for more info on this please.

Other tidbits:
Shipping happens every Tuesday and/or Friday.
You can find more art & rambles on Instagram @tjlubrano

Never hesitate to message me if you still have questions after all the staring and reading please!

Much love,
TJ xx

Items

 

All Items

TJ Lubrano

Contact shop owner

TJ Lubrano

Reviews

Average item review
5 out of 5 stars
(1799)
See reviews that mention:
Quality 169 Shipping 124 Customer service 64

About TJLubrano

Sales 5,602
On Etsy since 2011

An Artist That Enchants The World With Her Art.

Hello There, lovely!

Welcome & thank you so much for browsing around my store!

I’m TJ, the owner and Illustrator behind The Whimsy art of TJ Lubrano. My illustrations are inspired by books, anime/animation and nature. But also by the magic in my every day life and my travels. I love to give an unique and whimsically cute twist to known characters that you can collect and adorn your home with!

All my paintings are done with watercolors and ink. Digitally enhanced so it’s ready to be transformed into prints, stickers, badges, bookmarks and more!

Random facts about me:
♥ I prefer anime/animations over movies
♥ I absolutely love to cook and bake. I might be a tad obsessed
♥ I love to travel and get lost in a new place whilst taking lost of photos

That’s it for now! If you have more questions for me, dm me on Etsy or send an email at tjlubrano [!at] gmail.com

✿ Wanna follow me around the web? ✿

Instagram: instagram.com/tjlubrano
Site: www.tjlubrano.com
Youtube: www.youtube.com/tjlubrano
Facebook: www.facebook.com/tjlubranosillustrations/
Pinterest: www.pinterest.co.uk/tjlubrano/

Shop members

  • TJ lubrano

    Owner, Watercolor Artist, Designer

    Illustrator • Storyteller 🌏 www.tjlubrano.com 💌 sayhello@tjlubrano.com

Shop policies

Last updated on December 29, 2020
Hi there, Seeker of Magic, Lover of Books, Dreamer of Wondrous Adventures. Welcome to my Little World ruled by Whimsy & Magical Cuteness. ~ | www.tjlubrano.com

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
MONEY REFUND - There are no money refunds on cards, original art and prints. The information written and the pictures in the listings should give you a good idea of what you'll get. If there are any questions, please contact me before purchasing.

Do keep in mind that colors of prints vary as the colors can be shown differently depending on your screen or mobile. Also, the colors in original art are different to prints as well. I tweak the colors for prints in Photoshop so it's ready for print.

LOST PACKAGE? - If your package still hasn't arrived after 30 working days, please contact me. Usually it will be re-shipped when the customer is willing to repay the shipping costs.

There will be no money refund if the order that I re-send doesn't arrive. You can always upgrade to secured shipping. If you want this, I will send a Paypal invoice for the additional costs.

DAMAGED GOODS? - Every item that's wrapped up is checked for damages etc. Then each magic mail is packaged with utmost care, unfortunately I can't control how it's being handled upon traveling to your home, but if you've gotten an item that is damaged, please contact me.

If it's still available, I could always send a new one if you're willing to pay for shipping. If the item isn't available anymore, you can pick something from the store for the same price or you get a discount coupon for your next order.
Payment
Payment is done via Paypal or direct check-out for all orders. If you want to cancel and your order hasn't shipped yet, feel free to convo me and I'll cancel it.
Shipping
Please know that I'm a one-woman business and I do most of the tasks myself. I do my best to stick to shipping every Tuesday and/or Friday.

~ SHIPPING CHANGES DUE TO CORONA VIRUS (2020) ~

***Current state is that shipping can be delayed up to 8 weeks if it's shipped untracked***


Due to the virus, there's been a lot of delays and reroutes, even for tracked shipping.

As of writing this, July 2020, there are no intense reroutes to the majority of the countries I ship too. The only issue we face is a longer transit time for the magic mail when it's shipped untracked. Express shipping gets priority, so untracked post will be processed last.

A lot can happen during transit and I don't have the capacity to refund orders if they haven't arrived after 8 weeks. But I'm more than willing to resend your order if you're repurchasing (hopefully upgrade to tracked) shipping.

But please just message me if the 8 weeks are over and your order hasn't shown up yet. We can check what we can do then. For now the possible options are either resend the order or do a partial refund.

I do trust that the customer knows the post situation in their country a bit better than the updates I get from PostNL and choose the shipping accordingly. Thank you so much! <3

~ POST COMPANY & SHIPPING COSTS ~
Everything is shipped with PostNL International. I try to keep the shipping as low as possible and the most affordable way of shipping means no tracking.

PostNL is one of the most used post companies in the Netherlands and it's reliable. Of course there's the occasional package that gets lost in transit when it arrives in the destination country, but I haven't had this happen very that often.

There's a tracked shipping option upon check-out, but it is the customer's responsibility to decide whether this is the safest way to go.

Tracked shipping is for letters and mail that fits in a mailbox, no bigger packages (shipping for these are higher). So please choose tracked shipping if your country is know for frequently losing packages. I will take a closer look at new shipping options soon!

Everything is carefully wrapped and shipped in a sturdy envelope.

~ SHIPPING TIMES (before the virus outbreak) ~

Estimated time for Europe is 4-6 days. For the States it's between 8-11 days and Asia/Latin America it can take 2-3 weeks. I don't generally want to ship to P.O. boxes as so far I've had the most issues with packages not arriving then.

Do keep in mind that it can always take a few days longer as these are just estimates and it can always take a bit longer as I can't control the custom policies in your country.

If you want insurance included or an Express delivery, please contact me.

~ CUSTOM TAXES etc. ~
The customer is responsible for any extra duties and custom charges that may occur when the package is shipped. I ship everything as 'gift', but sometimes Customs is just a pain in the butt.

Also, do double check your address, because I can’t do a thing if the wrong address is provided and I'm not in the position to give back refunds. So please, please double check the address you provide to me or that's connected to your Paypal. I copy/paste this exactly.

For digital goods:
You'll get the goodies directly in your inbox. What you'll get is clearly stated in the listing.
Additional policies and FAQs
I'm currently NOT available for custom paintings. Definitely hop on my mailing list for when this changes: https://bit.ly/tjswhimsyletter

For other bits of information or you just want to see where I reside in the digital world, please visit my official site, tjlubrano.com or join me on my main playground on Instagram, @tjlubrano

Rush Orders: If you have a rush order, do contact me. The order won't be going via Etsy as you can decide whether you want to go through with it after I send you an estimate. If you agree, I will send an invoice via Paypal.

Last updated on July 1st 2020 by TJ Lubrano