UnderwaterRetreats
Happy fishy, Happy lifey °•🐠 Clay art for every pet
Top shop for gifts.
A buyer bought a gift from this shop and gave it a 5-star review!
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Reviews
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Jorie on Feb 26, 2024
5 out of 5 starsI really love these skewers for feeding squash to my plecos and snails. They are pretty sturdy and hold a good sized chunk of veggie. I was also really impressed with how well and carefully they were packaged for shipping.
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Dan on Aug 15, 2023
5 out of 5 stars2nd order. Excellent packaging, fast shipping, and awesome customer service.
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Dan on Aug 2, 2023
5 out of 5 starsI didn’t know what to expect but I definitely wasn’t expecting the sort of service Brian gives. Honestly, the man should be handling high end accounts and people would gladly pay him whatever he asks for the sort of attention he gives to his craft and to ensuring his customers are happy with their order. Excellent communicator who obviously takes pride in his craft and his people skills. Thank you for being a step above the rest Brian! I would be broke if every shop keeper/seller was like you.
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🧜♀️ Jane 🦄 on Jun 19, 2023
5 out of 5 starsIf I could give this shop more than 5 stars I would 🤩 After a shipping mixup Brian went above and beyond...not only did I receive the tunnel that I ordered, but he also sent a heartfelt letter with some extra gifts, including some adorable handmade bowls made by his daughter who felt bad for the delay 🥹 Amazing quality as always, amazing customer service, and just an amazing human being ❤️ cannot recommend this shop enough!
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rachael on Feb 4, 2023
5 out of 5 starsIt’s perfect! My fish love having new snacks to nibble on thanks to this.
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lowelljohnson89 on Feb 3, 2023
5 out of 5 starsThe shelter is working out good. My fish use it and it is a great shelter
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About UnderwaterRetreats
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A bunch of different caves and ideas. Caves under the aquarium are avoiding air circulation so they stay workable. -
Reddish orange caves that were freshly made for my friends pleco back in 2009. -
Bulk caves waiting to be fired... -
My own kiln! Orders went from taking a few weeks to only a few days! Was nice to get this and install it ourselves. -
Caves I tossed in the kiln. This is the very first firing of an order after I installed it. Was a very exciting time!
In the beginning, I solely wanted caves for my own aquarium...
Shop members
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Brian
Owner, Creator, Designer
I've been making clay items since 2008. In the beginning, everything I made was for me and my close friends' aquariums, but once word got out... most of my free time was spent designing and making new pieces for people all around the world :)
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Cancellations
Cancellations: accepted
Request a cancellation: within 5 hours of purchase
More information
Frequently asked questions
[MADE TO ORDER] itemsWhy does my custom order take so long?
When you want MADE TO ORDER piece/s, each are made from scratch by hand and painted, if glaze is requested...
The process includes:
°• Design development
°• Creating the initial item from wet clay
°• Allowing it to dry completely! (must be bone dry)
°• Firing it to 1800°F in a Kiln (clay turns into bisque)
°• Allowing the kiln, and it's contents, a substantial amount of time to cool down to room temperature (usually 18 to 24 hours)
°• Painting each piece with 3 layers of glaze
°• Letting each layer of glaze dry entirely
°• Firing it again to over 2200°F
°• Finally, allowing cool down again (18 to 24hrs)
This process CAN'T be rushed!
Rushing means huge risks of undesirable effects such as crazing, cracking, or exploding in the kiln!
What should I do when I receive my package?
°• Cutting your package open with a knife will always be okay. Your items will be securely packaged towards the middle of the styrofoam / cardboard box, completely surrounded by packing peanuts, bubble wrap, or other recycled shipping supplies.
°• Please take care unwrapping each and every item you receive. 98% of incidents happen during carelessness of unpacking.
°• Aquarium / Terrarium decor will have some dust particles from sitting around on my studio shelves. I always suggest giving each piece a nice long rinse before adding them to your tank.
Care instructions
Have had your items in the tank for awhile and they are now covered in Algae?
°• My items are dishwasher safe
°• First try a Vinegar bath, then scrub at the algae to get it off.
•• Didn't work?...
°• Second try a diluted Bleach bath & scrub
•• Caution: unglazed clay may turn different colors.
Why do you only ship plants to the USA?
°• Unfortunately, we cannot ship plants outside of the United States at this time.
°• We do not know the restrictions on live plants that other countries have, and because our packages would likely be delayed for awhile going through customs, this would negatively affect and possibly kill all plants in the box.
Do you have any other hobbies?
Yes I do, I love to paint!
Check out StarPours.Etsy.com to see what I have listed there 😁
Why don't you carry Round Skewer food weights anymore?
°• We have found that skewers made with rolled clay tend to be weaker and thus break easier.
°• Round skewers were okay for snails, shrimp, other small pleco & such, but would be snapped by bigger pets.
°•°•° If you like the round style & understand the limitations they have but want them anyways, feel free to send us a message. WE CAN STILL MAKE THEM 😁 °•°•°