ESTIMATED SHIPPING TIME
DURING THE CORONA VIRUS CRISIS, PLEASE ALLOW EXTRA TIME FOR YOUR PARCEL TO BE DELIVERED.

Australia: 1 - 3 weeks
Canada: 1 - 3 weeks
North America: 5-10 business days
Europe: 5 - 7 business days
Australia, New Zealand and Oceania: 1 - 3 weeks
Asia Pacific: 5 - 7 business days
Latin America and the Caribbean: 5 - 7 business days
North Africa and the Middle East: 5 - 7 business days
Sub-Saharan Africa: 5 - 7 business days

We will do our best meet these shipping estimates, but we can't guarantee them.

CUSTOMS AND DUTIES FEES
Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible

WE GLADLY ACCEPT RETURNS, EXCHANGES AND CANCELLATIONS
Just contact us within: 14 days of delivery
Ship returns back to us within: 30 days of delivery
Request a cancellation within: 14 days of purchase

CONDITIONS OF RETURN
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please let us know if you have any problems with your purchase, including delays or damage whilst shipping.

CUT FABRIC OR INTERFACING
Unfortunately ribbon, fabric or interfacing caut to size cannot be returned unless faulty. Please check upon receipt.

CHANGED YOUR MIND?
We will accept returns up to 14 days after receipt of the item, please contact us before shipping.