AZZUREA

Minimalist design jewelry handmade in Spain.

Badajoz, Extremadura
|
| 1,920 Sales | 5 out of 5 stars 5 out of 5 stars

AZZUREA is a Star Seller!

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Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Items

1920 Sales

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Cati Morán Polo

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Cati Morán Polo

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5 out of 5 stars
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About AZZUREA

Sales 1,920
On Etsy since 2018

DESIGN AND EXCLUSIVITY

Shop members

  • Cati Morán Polo

    Owner, Designer

    Graduated in Industrial Design Engineering. After starting his professional career in the world of design, he decided to study a Postgraduate in Jewelry Design at the IED Madrid to later found his own jewelry firm.

Shop policies

Last updated on Jan 8, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 20, 2022

Frequently asked questions

1. How long will it take to get my order?

All jewels are manufactured by hand once the order has been placed, and the production time may take up to 2 week.

I will send your order within 24 hours after its manufacture. We do not send shipments on weekends.

Once the package has been shipped, the delivery times are:

STANDARD SHIPPING (Postal Service):
· Spain: 48-72 hours.
· Europe: 4-15 business days.
· UK: 4-15 business days.
· USA & Canada: 7-45 business days.
· Rest of the countries: 7-45 business days (depends on the country).

EXPRESS:
· Spain (Correos): 24-48 hours.
· Europe (DHL Express): 1-4 business days.
· UK (DHL Express): 2-5 business days.
· USA & Canada: 2-5 business days.
· Rest of the countries: 4-12 working days (depends on the country).




2. How much is the shipping?

INTERNATIONAL STANDARD SHIPPING: FREE
(Tracking of USA doesn't work)

EXPRESS SHIPPING (DHL):
· Spain: 2€
· Europe: 6€
· UK: 6€
· USA & Canada: 10€
· Rest of the countries: 18€

3. Can I change or return my order or part of it?

A. Azzurea Jewelry doesn't accept exchange or returns except in the case that the order has been received in poor condition or we have wrong size or product. In this case, we will deal with the exchange or return expenses. In case of return, the full refund will be made by the same payment method in which the order was made within 14 calendar days of receipt of the order.

B. If the buyer has mistaken for size or the product is not as expected, the return or exchange costs will be at the buyer charge. The return of the amount of the product will be made in the same payment method in which it was made, within the 14 calendar days following the reception of the order.

REIMBURSEMENT

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀· When the package is received, it will be checked that everything is in perfect condition and the amount of the order will be refunded minus the shipping costs.· In case of defect of the piece, the total amount (product + shipping costs) will be refunded.

CAN I CHANGE MY SHIPPING ADDRESS?

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀· If your order has already been shipped I will not be able to change the address.· If you think you are on time and want to change your shipping information, please contact me as soon as possible in the email info@azzurea.com· Azzurea Jewelry will not be responsible for the loss or loss of orders in the event of erroneous or incomplete address. I recommend you make sure that there is no error in the specified address.

JEWELRY CARE

⠀⠀⠀· Take off your jewelry to sleep, shower or exercise.· Always avoid contact of the jewel with cleaning products, creams, perfumes, sweat, salt water, etc.· You can clean your jewelry with warm water and neutral soap. Dry the jewel carefully with a soft cloth until no trace of soap or water remains.· Always keep them away from damp places or any sun exposure. The ideal is a padded jeweler or anti-tarnish bags.

GOLD PLATING (SPECIAL CARE)

⠀⠀⠀Gold-plated jewelry is, by default, more delicate and susceptible to losing its color over time. All pieces are handmade in sterling silver with a 24 carat (5 micron) gold plating.The speed at which the gold plating disappears depends on multiple factors: the use of skin care chemicals (creams, perfumes, soap, etc.), the level of body sweating or even the same pH level of each person's skin.For this reason, it is very important to take special care and care with gold-plated jewelry and always follow the advice explained in "JEWELRY CARE".Gold plating can last for many years if jewelry is treated with love.

OVERVIEW

⠀⠀⠀If you have specific questions that do not appear in this list, do not hesitate to contact us in the email info@azzurea.com.

SIZE GUIDE

⠀⠀A Size Guide is available at each listing. Visit the ad for the ring you like the most and you will find a photo where you will be told the procedure to choose the right size.