All jewels are manufactured by hand once the order has been placed, and the production time may take up to 2 week.

I will send your order within 24 hours after its manufacture. We do not send shipments on weekends.

Once the package has been shipped, the delivery times are:

STANDARD SHIPPING (Postal Service):
· Spain: 48-72 hours.
· Europe: 4-15 business days.
· UK: 4-15 business days.
· USA & Canada: 7-45 business days.
· Rest of the countries: 7-45 business days (depends on the country).

EXPRESS:
· Spain (Correos): 24-48 hours.
· Europe (DHL Express): 1-4 business days.
· UK (DHL Express): 2-5 business days.
· USA & Canada: 2-5 business days.
· Rest of the countries: 4-12 working days (depends on the country).

INTERNATIONAL STANDARD SHIPPING: FREE
(Tracking of USA doesn't work)

EXPRESS SHIPPING (DHL):
· Spain: 2€
· Europe: 6€
· UK: 6€
· USA & Canada: 10€
· Rest of the countries: 18€

A. Azzurea Jewelry doesn't accept exchange or returns except in the case that the order has been received in poor condition or we have wrong size or product. In this case, we will deal with the exchange or return expenses. In case of return, the full refund will be made by the same payment method in which the order was made within 14 calendar days of receipt of the order.

B. If the buyer has mistaken for size or the product is not as expected, the return or exchange costs will be at the buyer charge. The return of the amount of the product will be made in the same payment method in which it was made, within the 14 calendar days following the reception of the order.

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀· When the package is received, it will be checked that everything is in perfect condition and the amount of the order will be refunded minus the shipping costs.· In case of defect of the piece, the total amount (product + shipping costs) will be refunded.

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· Cuando se reciba el paquete, se comprobará que todo está en perfecto estado y se procederá a la devolución del importe del pedido menos los gastos de envío.

· En caso de defecto de la pieza, se devolverá el importe total (producto + gastos de envío).

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀· If your order has already been shipped I will not be able to change the address.· If you think you are on time and want to change your shipping information, please contact me as soon as possible in the email info@azzurea.com· Azzurea Jewelry will not be responsible for the loss or loss of orders in the event of erroneous or incomplete address. I recommend you make sure that there is no error in the specified address.

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· Si tu pedido ya ha sido enviado no podré modificar la dirección.

· Si crees que estás a tiempo y deseas cambiar la información de envío, ponte en contacto conmigo lo antes posible en el mail info@azzurea.com

· Azzurea Jewelry no será responsable de la pérdida o extravío de pedidos en el caso de dirección errónea o incompleta. Te recomiendo asegurarte de que no hay ningún error en la dirección especificada.

⠀⠀⠀· Take off your jewelry to sleep, shower or exercise.· Always avoid contact of the jewel with cleaning products, creams, perfumes, sweat, salt water, etc.· You can clean your jewelry with warm water and neutral soap. Dry the jewel carefully with a soft cloth until no trace of soap or water remains.· Always keep them away from damp places or any sun exposure. The ideal is a padded jeweler or anti-tarnish bags.

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· Quítate las joyas para dormir, ducharte o hacer ejercicio físico.

· Evita siempre el contacto de la joya con productos de limpieza, cremas, perfumes, sudor, agua salada, etc.

· Puedes limpiar tu joya con agua tibia y jabón neutro. Seca la joya cuidadosamente con un paño suave hasta que no quede rastro ni de agua ni jabón.

· Guárdalas siempre lejos de sitios húmedos o de cualquier exposición solar. Lo ideal es un joyero acolchado o bolsitas anti deslustre.

⠀⠀⠀Gold-plated jewelry is, by default, more delicate and susceptible to losing its color over time. All pieces are handmade in sterling silver with a 24 carat (5 micron) gold plating.The speed at which the gold plating disappears depends on multiple factors: the use of skin care chemicals (creams, perfumes, soap, etc.), the level of body sweating or even the same pH level of each person's skin.For this reason, it is very important to take special care and care with gold-plated jewelry and always follow the advice explained in "JEWELRY CARE".Gold plating can last for many years if jewelry is treated with love.

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Las joyas con baño de oro son, por defecto, más delicadas y susceptibles de perder su color con el paso del tiempo. Todas las piezas están hechas a mano en plata de ley con un baño de oro de 24 quilates (5 micras).

La velocidad a la que el baño de oro va desapareciendo depende de múltiples factores: el uso de productos químicos para el cuidado de la piel (cremas, perfumes, jabón, etc.), el nivel de sudoración corporal o incluso el mismo nivel de PH de la piel de cada persona.

Por este motivo, es muy importante tener especial cuidado y mimo con las joyas con baño de oro y seguir siempre los consejos explicados en "CUIDADO DE LAS JOYAS".

El baño de oro puede durar muchos años si las joyas se tratan con cariño.

⠀⠀⠀If you have specific questions that do not appear in this list, do not hesitate to contact us in the email info@azzurea.com.

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Si tienes dudas concretas que no aparecen en este listado, no dudes contactarnos en el correo info@azzurea.com.

⠀⠀A Size Guide is available at each listing. Visit the ad for the ring you like the most and you will find a photo where you will be told the procedure to choose the right size.

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Hay disponible una Guía de tallas en cada anuncio. Visite el anuncio del anillo que más le guste y encontrará una foto donde se le indicará el procedimiento para elegir la talla correcta.