Dcastjoyasdesigns

Handmade skull&ocean jewelry designs for rebel souls

Madrid, Spain On Etsy since 2014

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Dcastjoyasdesigns

Handmade skull&ocean jewelry designs for rebel souls

Madrid, Spain | 1,494 Sales

%s out of 5 Stars

Announcement    UPDATE ON SHIPMENTS DUE TO THE COVID-19 SITUATION: due to the delays that are happening with most shipping companies, we are mailing orders to almost all destinations with DHL Express at no extra cost. With this we ensure that you have your order soon and can follow it at all times. If you have any questions, write to us and we will be happy to inform you.
You are the motor and heart of D´Castjoyas Designs, a small artisan company formed by Cristina and Raul, and for this reason we want to inform you that we continue to work and create new pieces for you, trying to meet delivery times and also delighted to accept orders. customized.

Thanks to your love and trust and, especially during these difficult times, we are happy to continue working and fighting for our small artisan business. With your purchase you not only get a special and unique piece of jewelry for yourself or a loved one, but you also collaborate so that the small artisan trade does not disappear, for which we appreciate your love and loyalty.

Feel free to reach to us whenever you need, if you want us to help you think of a special gift, or perhaps you are dreaming about that ring that will accompany you throughout your life; or even just to say hello. We are here for you and we will be happy to answer your questions.

And remember, this situation will also end, it will not always be so difficult and when the good things are back to us again, we will be ready to genuinely enjoy every great moment that life will bring us.

Meanwhile, we would like to send all our love and light in these difficult times,

Cristina and Raul


Also follow us at:

Pinterest-https://es.pinterest.com/Dcastjoyas/
Facebook-https://www.facebook.com/Dcastjoyas/?ref=bookmarks
www.dcastjoyasdesigns.com
https://www.instagram.com/dcastjoyasdesigns/?hl=es

Announcement

Last updated on Apr 25, 2020

UPDATE ON SHIPMENTS DUE TO THE COVID-19 SITUATION: due to the delays that are happening with most shipping companies, we are mailing orders to almost all destinations with DHL Express at no extra cost. With this we ensure that you have your order soon and can follow it at all times. If you have any questions, write to us and we will be happy to inform you.
You are the motor and heart of D´Castjoyas Designs, a small artisan company formed by Cristina and Raul, and for this reason we want to inform you that we continue to work and create new pieces for you, trying to meet delivery times and also delighted to accept orders. customized.

Thanks to your love and trust and, especially during these difficult times, we are happy to continue working and fighting for our small artisan business. With your purchase you not only get a special and unique piece of jewelry for yourself or a loved one, but you also collaborate so that the small artisan trade does not disappear, for which we appreciate your love and loyalty.

Feel free to reach to us whenever you need, if you want us to help you think of a special gift, or perhaps you are dreaming about that ring that will accompany you throughout your life; or even just to say hello. We are here for you and we will be happy to answer your questions.

And remember, this situation will also end, it will not always be so difficult and when the good things are back to us again, we will be ready to genuinely enjoy every great moment that life will bring us.

Meanwhile, we would like to send all our love and light in these difficult times,

Cristina and Raul


Also follow us at:

Pinterest-https://es.pinterest.com/Dcastjoyas/
Facebook-https://www.facebook.com/Dcastjoyas/?ref=bookmarks
www.dcastjoyasdesigns.com
https://www.instagram.com/dcastjoyasdesigns/?hl=es

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Dcastjoyas designs

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Dcastjoyas designs

Reviews

Average item review
5 out of 5 stars
(368)
See reviews that mention:
quality 56 shipping 79 customer service 59

About Dcastjoyasdesigns

Sales 1,494
On Etsy since 2014

Love for nature

We are Raúl and Cristina, a couple who met in the audiovisual world creating and designing sets for movies and television series. I, Raúl, came from a family of jewelry artisans. I met Cristina, designer and artist and decided to join trade and creativity, to embark on the adventure of creating the firm D'Castjoyas Designs with a line of work focused on originality and careful and exclusive work.

Our goal is to unite the most contemporary craftsmanship and design, recovering the taste for the well done. Each piece is unique and personal, the entire process is completely manual, investing the time required to be highlighted by its texture and finish. Applying the "slow" philosophy to each of our works, we create pieces of jewelry that last over time and show the spirit of work done with calm and finesse.

The design of our creations is inspired both by the memory of our experiences, origin and traditions, as well as by the pure forms of nature and the daily and symbolic forms that surround our lives.
We interpret nature, we do not copy it, and with that we understand its essence.

Looking to share our small jewelry project we arrived more than three years ago to the Etsy community, where we feel at home every day. It is our window to the world from where we can get our creations every day to more people, who, like us, like those little authentic details and who see a jewel more than a simple trinket, they see it as something unique that will accompany you on your trip and to remind you of those things that you love
D'Cast Joyería Designs offers the possibility of making exclusive pieces on request and with this help our clients to realize important moments of their lives

Shop members

  • d'castjoyas

    Owner, Creator, Designer

  • Cristina

    Photographer, Designer, Customer Service

  • Lola and Musuf

    Nuestras Musas

Shop policies

Last updated on February 18, 2020
Welcome to D´CASTJOYAS DESIGNS

We invite you to join in our journey and enjoy our creations.
Feel free to contact us with any questions or connects you may have

follow us on:

Pinterest-https://es.pinterest.com/Dcastjoyas/
Facebook-https://www.facebook.com/Dcastjoyas
ETSY-http://www.dcast-joyas.com

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
** RETURNS
You only need to contact us within 5 days of receiving your package if you wish to return it. To return an item, simply send us the item in good condition / unused, at your expense. We will proceed to reimburse the cost of your items once we receive them (please note that shipping will not be included) in the refund. ALL SHIPPING COSTS ARE CHARGED BY THE BUYER. Even in the standard shipping included (which we offer to several countries such as Spain and the US) That is ten US dollars.
IMPORTANT! ** RETURNS ARE NOT ACCEPTED ON PERSONALIZED ORDERS, OFFERED PRODUCTS AND GOLD JEWELRY
Payment
We accept Paypal or credit cards through Etsy´s Direct Check out processing
Shipping
** All our sales will be sent to the address provided by the customer. Please verify the data before finalizing the operation,
D'castjoyas is not responsible for shipments to erroneous addresses, if that is what we receive from the customer

** Orders will be sent between 2 and 5 business days from the moment the payment is made. Once sent, the customer will be informed and the tracking number of the shipment will be provided when it is made through the post office of Spain, the tracking number does not give the option to see its status, if it is an urgent delivery , You will be able to know the status of your shipment at all times.

** We have three shipping options .:

** IMPORTANT NOTE: To be able to choose and know the cost of any of the three types of shipping, when you go to make the purchase, you have to go to the shopping cart, do not make direct purchase. In the shopping cart you have three shipping options so you can choose the most suitable one.

1.-STANDAR
Our standard shipments are made through certified postal mail; Once this is done, Dcastjoyas Designs can not be responsible for the time it can take to reach its destination, since it is not in our hands, the post-Spain service is very efficient, but the shipments can take almost 30 days. , (although it almost never happens) but it is a probability, so we recommend our clients the option of express shipping, it is a little more expensive, but it guarantees your arrival in 4 or 5 business days and you have the option of tracking . in every moment
THE STANDARD SEND DOES NOT HAVE FOLLOW UP THE PACKAGE IN MUSCHOS DESTINOS (US, PART OF EUROPE, ASIA, OCEANIA, LATIN AMERICA)

Average delivery times for our standard service:
Spain 3-5 business days
Europe: 4-10 business days.
United States: 7-20 business days
Other countries: 10-30 business days

Before / after Christmas, there is usually up to 3 weeks late (from November 15 to January 15).



** 2.-DHL EXPRESS SHIPPING SERVICE:

- USA UU USA US, CANADA, AUSTRALIA and other countries * (check list): All orders sent to those countries will be shipped with First Class Airmail. This priority shipment has a tracking service. Keep in mind that a signature will NOT be required for the delivery of your order. * Saudi Arabia, Aruba, Brazil, South Korea, Hong Kong, Israel, Lebanon, Malaysia, Maldives, Mexico, New Zealand, Dominican Republic, Singapore and Turkey.

- EUROPE and the rest of the world (countries not included above): All orders sent to these countries will be sent by registered airmail. The tracking service is available for most countries (France, Germany, Italy, the Netherlands, Singapore, Brazil, ...). Note that a signal will be required for the delivery of the package. For most countries, in case there is no authorized recipient available, the local postal company will leave a notice. You can arrange a new delivery or pick up the item at the post office indicated on the notice. If this item is not claimed after 15 days, it will be returned to the sender.

Average delivery times for our standard service:
Spain 1-3 business days
Europe: 1-3 business days.
United States: 2-5 business days
Other countries: 2-7 business days

3.- DHL EXPRESS WITH INSURANCE OF THEFT OR LOSS.

The Express Express shipping service is not insured. In the event that the package is lost, they only pay a small compensation that is much lower than the actual value of the order. That's why for gold or high-value pieces of jewelry, we recommend shipping with insurance

***IMPORTANT!! It is essential to provide the telephone number so that DHL can locate it. IT IS NOT ALLOWED TO CHANGE THE ADDRESS ADDRESS AFTER IT HAS BEEN FACILITATED. This means for my fines and surcharges of at least € 10, so it is VERY IMPORTANT TO PUT THE CORRECT ADDRESS. (We appreciate your help and understanding :-))



DELIVERY AND LOSS PROBLEMS


If a shipment made by a courier service has an impact, the resolution time does not depend on us and may take up to 4 months until the courier service responds to our request for information, so Dcastjoyas can only respond once that we have The postal response, under no circumstances


As international mail is affected by various circumstances, we can not resolve cases of delays in delivery, before a period of 30 days, since the package was shipped. Understand that, once the package is shipped, transit times, custom delays and delivery times are completely out of our control.


... IN THE CASE OF LOSS: Certified mail from the post office and DHL IS NOT INSURED. IN THE EVENT THAT THE COMPANY LOSES THE SHIPMENT, DCAST JEWELRY IS NOT RESPONSIBLE FOR SUCH LOSS, and only the corresponding portion will be paid.
For more peace of mind, we offer the possibility of paying the cost of the insurance in case of loss, where 100% of the value of the product is paid. In the following link:

https://www.etsy.com/listing/674894661/suplemento-de-envio-rapido-envio-expres?ref=shop_home_active_1&pro=1&frs=1

  PAYMENT OF TAXES AND TARIFFS

Dcastjoyas is not responsible under any concept of customs duties that may have in the countries of destination.

Keep in mind that customers are responsible for the tariffs and / or customs duties that may be incurred by the destination country.



Do not hesitate to contact us for any question, we will be delighted.
Additional policies and FAQs
PAYMENT TO DEADLINE: For purchases over $ 200, payment in installments is accepted. We want to give you facilities for your holiday purchases. As? You only need to activate a custom order. We will make a personalized order for each payment term. With the last payment, we will send the piece to you by express shipping.

INFORMATION ON SIZES
When you buy a ring, look for a similar ring that feels good. The width influences the measurement. Measure the inside diameter.
If you have confused the measurement of the ring, contact me at dcastjoyasdesigns [!at] hotmail.com, there is no problem in adjusting the piece: additional cost of $ 12.

CUSTOMIZED ORDERS
If you do not find what you are looking for or there is some piece that you like but making variations, contact me and I will do my best to satisfy you.
artisan work
All the pieces are made by hand, they are not perfect. That's part of its charm

CARE INSTRUCTIONS

So that your jewel is always beautiful, you have to take care of it.
SILVER OF LAW: it is cleaned with a cotton cloth and specific cleanser or with special chamois that you can get in any jewelry store and leave the jewel glistening. Quilatas in the shower, the sea and pool.
OXIDIZED SILVER: Apply Vaseline occasionally with a soft cotton cloth, so that they retain their patina. Do not use cleaning products. Quilatas in the shower, the sea and pool.
GOLD PLATED: It is delicate. It goes with the touch and the perfumes. Clean it with a special suede or soapy water and a cotton cloth gently. With the wear will disappear, the more you take care of it, the longer it will last.
Instructions for care
BRASS, COPPER AND BRONZE: Normally they carry a protective varnish to preserve the color for a longer time. At the beginning you do not need to clean them. When you lose it you can use a metal cleaning product. Quilatas when you shower, in the sea and the pool so they take longer to rust.

More information

Last updated on May 21, 2018
Seller details