HelisteryArtStudio

Magic jewelry, Fairies and Dragons

Valencia, Spain | 239 Sales

HelisteryArtStudio

Magic jewelry, Fairies and Dragons

Valencia, Spain 239 Sales On Etsy since 2016

5 out of 5 stars (123)
Sandra Hernández

Contact shop owner

Sandra Hernández

View all 40 items

Announcement    Welcome to Helistery Art Studio.
Jewelry and creatures inspired by the magical world. Fairies and dragons.
Follow us on our social networks to not miss anything.
* www.instagram.com/helistery/

Announcement

Last updated on Apr 28, 2019

Welcome to Helistery Art Studio.
Jewelry and creatures inspired by the magical world. Fairies and dragons.
Follow us on our social networks to not miss anything.
* www.instagram.com/helistery/

Reviews

Average item review
5 out of 5 stars
(123)
See reviews that mention:
quality 3 shipping 11 customer service 9
View all 123 reviews

About

My story.

I could not tell when my path started. Since I was little I have always felt the need to create with my hands.
Born in a family of artists, I have always grown having art present in my life, in its different aspects, although it is not until 2016 when I decided to dedicate myself completely to it as my work.
I have tried and experimented with a multitude of materials and techniques, and transformed my ideas into creations of all kinds.
My first creation with dragons was born in 2013 and since then I have not been able to stop creating them. However, I did not start to dedicate myself completely to it until 2018.

Despite my roots, all my training has been completely self-taught so far, since I like to experiment and try new things without following patterns or guides, just letting my imagination fly.
Most of my pieces are unique, small materializations of my inner world of fantasies and dreams, created one by one by hand, and putting all my love in them, what makes each one, a special object that you will not find in any other site.

Thank you for visiting my store and taking a bit of me.

Shop members

  • Sandra Hernández

    Propietario, Creador, Atención Al Cliente

Shop policies

More information

Last updated on Mar 13, 2019
Frequently asked questions
INFORMATION ABOUT REIMBURSEMENTS


In case of reimbursement, only the amount of the item will be refunded and not the shipping cost of this.

Reasons for refund:

1) That the item arrives broken to its destination:

I protect the package well so that it does not suffer damage during the trip to its destination, until now I have not had any incident due to breaks in the trip. However if for some reason the item arrives broken, please send me a detailed photo of the damage in the first two days since its delivery and I will refund the price of the item.

2) That the article be lost:

For an item to be considered lost, at least 55 days must have passed. In that case I will contact the post office to obtain information and resolve the situation.

CHRISTMAS SHIPMENTS

Do not buy your Christmas gifts in December, on those dates the shipment may take 1 or even 2 months to arrive (in case of international shipping) or up to 1 month in case of domestic shipping, due to the saturation of the post offices.
If you want a gift that arrives for Christmas you should buy it at least in October and at the most in mid-November.

CUSTOMS TAXES

Only for international shipments (outside of Spain):
Sometimes, the destination country can apply customs duties and taxes that will be their responsibility. Please, check the personalized policies of your own country for matters related to these transactions. I am not responsible for taxes and customs duties.

PACKAGE RETURN

Reasons for return:

1- That the address provided is incorrect or incomplete.

2-That the buyer does not pick up his package at destination.

3-That the package is retained in customs and the buyer does not pay the taxes.

In these cases you can request that you send it back within 15 days of when the package arrives. The buyer will pay an extra shipping fee to send it again.

You can also request a refund of the amount of the order, which will only be 70% of the amount paid (thus covering the expenses of the first shipment). This refund will be effective one week after receiving the return package.

In case of no claim in 15 days (since I receive the package) you will lose opportunity for refund or re-shipment.

DAYS OF SHIPMENT

All orders placed will be sent on Wednesdays and Fridays (except for exceptions of force majeure)

Orders placed between 8:00 p.m. on Tuesday and 8:00 p.m. on Thursday, are sent on Fridays. (Spanish peninsular time)

Orders placed between 8:00 p.m. on Thursday and 8:00 p.m. on Tuesday, are sent on Wednesdays. (Spanish peninsular time)

Keep this in mind before placing your order if you want it to arrive on time.

INSTRUCTIONS FOR CARING

Necklaces / Watches:
Do not wet the piece and do not leave it in areas that are too hot or exposed to the sun.
Try not to hit her or use her abruptly.
If you have to clean it, use a soft makeup brush to remove the dust.

Sculptures:
Be careful not to let them fall, the blow could break them.
Do not wet it and do not leave it in areas that are too hot or exposed to the sun.
If you have to clean it, use a duster or a soft makeup brush to remove the dust.

Toys:
Do not wet it and do not leave it in areas that are too hot or exposed to the sun.
If you have to clean it, use a soft makeup brush for hard areas and comb your hair with a baby brush.

CUSTOMIZED ORDERS

I make custom orders by order from scratch (provided they are in line with the theme of the store) and color modifications and accessories (charms, chains, etc.) of the products in stock.

The preparation and delivery times of this type of products depend on the complexity of it.

Write me a message with your proposal.

HOW MUCH WILL IT TAKE MY ORDER TO ARRIVE?

+ For orders in Spain (Peninsula) usually takes a period of between two to three working days, (from your shipment) that means that if they coincide weekends or holidays in between can delay a few days, but usually do not take more than one week.

+ For orders in Spain (Islands) and outside Spain, usually take between fifteen days and one month, (from your shipment) although it can be delayed for different reasons, from parties, customs, etc. Although it is not usually the usual.
In any case the arrival time of the shipment will depend on the Post Office and never on Helistery.