MaplePaperTrails

Maple Paper Trails - Privacy Policy
Effective Date: 15 August 2026

Thank you for visiting Maple Paper Trails. I’m Nicol, the artist behind every illustration, ephemera piece, and digital design in this shop. This Privacy Policy explains how your information is used when you purchase from my shop or contact me through Etsy.

I keep things simple, respectful, and transparent - just like the handmade spirit behind Maple Paper Trails.

1. Information I Collect
When you place an order, Etsy shares a small amount of information with me so I can complete your purchase. This includes:
Your name
Your email address
Your postal address (Etsy includes this even for digital items)
Details of the item you purchased
Any information you choose to share with me in messages
I never receive your payment card details - Etsy handles all payments securely.

2. How & Why Your Information Is Used
I use your information only for the essentials:
To fulfill your order - delivering your digital files and helping if anything goes wrong.
To provide customer support - answering questions or helping with downloads.
To meet legal obligations - such as tax and accounting requirements.
To maintain a smooth shop experience - within Etsy’s Seller Policy and Terms of Use.

I do not use your information for newsletters, external marketing, or advertising.

3. Sharing Your Information
Your information is shared only in very limited situations:
With Etsy - as part of the normal order process.
If required by law - for example, responding to lawful requests or preventing fraud.
I do not share your information with outside companies, manufacturers, or third‑party services.
Everything stays within Etsy’s secure platform.

4. Data Retention
I keep your order information only as long as I need to:
Order records: generally 5 years, mainly for tax and legal reasons.
Messages: kept for a shorter period unless needed for legal or customer‑service purposes.
After that, your information is safely removed.

5. International Transfers
Your information may be stored or processed through Etsy’s systems, which operate globally. Etsy manages all international data transfers according to their own privacy practices.
I do not independently transfer your data outside Etsy.

6. Your Rights
If you live in the EU, UK, or other regions with data protection laws, you have the right to:
Access the information I hold about you
Ask for corrections or deletion
Request limits on how your information is used
Object to certain types of processing
Raise a concern with your local data protection authority
You’re always welcome to contact me directly with any questions.

7. Digital Downloads
Maple Paper Trails offers digital products only.
No physical items are shipped, and no additional personal information is collected during delivery.
All files are provided through Etsy’s secure download system.

8. How to Contact Me
If you ever have questions about your information or this policy, you can reach me at:
Maple Paper Trails
Email: maplepapertrails@gmail.com
Data Controller: Nicol Grainge
I’m always happy to help.

9. Updates to This Policy
I may update this Privacy Policy from time to time to keep it clear and current. Any changes will be reflected in the date at the top.