The sweater is clearly defective. The left sleeve and cuff are longer than the right, but the seller claims this is due to ironing and said I should stretch out the right sleeve/cuff. It smells overwhelmingly of perfume, which the seller claims happened in transit. However, the package did not smell. The seller also claims that they made the sweater, but the tag says “Made in Bolivia” and they are in Italy. They agreed to refund me, if I returned it within two weeks. I will be traveling for the next two weeks - and purchased the sweater for the trip. Shipping was delayed, first because they did not have my email and phone, which I had to send twice, and delayed further due to a holiday in Italy. After all this, the seller insisted that I pay for return shipping and taxes, or they would not accept the return. So, I’m out $160.

this is beautiful & soft & well made & just lovely. thank you for the good communication & lovely hat

Fantastico acquisto personalizzato!!! Con pazienza e gentilezza è riuscita a trasformare il mio desiderio in realtà! Sono super contenta e comprerò ancora 😊