Olele is taking a short break
Reviews
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Stephen on Apr 20, 2023
5 out of 5 starsThe fan is just perfect. It is extremely well made and I am looking forward to using it when the weather gets warmer. Many thanks 🙏
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Carolina on Nov 1, 2022
5 out of 5 starsAs usual the quality is sturdy yet elegant and the style is exquisite! The small hand fan matched the description perfectly. I'm fully satisfied and will now be able to cool myself easily in the office and on the train whilst looking very smart.
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Amy Annette on Sep 3, 2022
5 out of 5 starsI bought this fan to bring to tango and swing dance events, and it is gorgeous! After a shipping snag outside of their control, Karmele provided fantastic communication and customer service to make sure the fan was delivered safe and sound. It was worth the wait!
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Eni A on Aug 31, 2022
5 out of 5 starsVery beautiful fan, great quality and the color looks even better in real life. Thank you!
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hredmonds on Jun 11, 2022
5 out of 5 starsThis is the second fan I've bought for myself from Karmele. The quality of her work is impeccable. The most chic, durable summer accessory!
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Jude on Jul 4, 2021
5 out of 5 starsThis is a beautiful and well made fan from Olelé. It joins the other beautiful five fans I have already bought from Karmele. I absolutely recommend her workmanship.
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blueleadfish on Oct 11, 2020
5 out of 5 starsBeautiful fan and great quality. Also shipped very quickly!
About Olele
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See in original language
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¡Hola!
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I make fans for right and left-handers.
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Spanish fans with a different touch
Shop members
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Karmele Luqui
Owner, Maker, Designer, Photography, Shipping, Customer Care
Hi, I'm Karmele. I'm a designer, art restorer and textile crafter. I make Spanish fans in the Basque Country, the green north of Spain.
Shop policies
My hand fans are made, packaged, and shipped by me with love and care. I hope you find your perfect fan.
To find out more about me, please visit my profile.
Please read the following before ordering. Thank you.
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
Please make payments within 24 hours after submitting your order. Otherwise I will assume that you are not interested in buying the item, and your order will be cancelled. If this happens and you are still interested in the item, please contact me.
I can keep your order on hold or make a reserved listing for you for 48 hours, after which the item will return to its regular online listing.
Shipping
All items are posted by registered mail. (Mail with proof of delivery via the recipient's or authorized person's signature. If you are not at the given address at the time of delivery, a note is left for you to collect the item at the nearest post office).
Items to the US, Canada and other overseas countries will be shipped quickly via DHL with tracking info. DHL requires the recipient's phone number for delivery.
Please add your phone number as a "note to seller" on checkout or send it on a message as soon as possible.
In case I didn't get a response from you the day before the set shipping date, I'll send your order out via Registered Mail (with no tracking information available and longer delivery time - up to three months on high traffic seasons)
All items are gift wrapped and shipped in protective bubble wrap envelopes.
Please note that you are responsible for any customs duties or fees that may apply in your country.
Unfortunately, I cannot be held responsible for items delayed, lost or damaged in transit, but if you need help I'll go the extra mile and try to sort things out with the postal service on your behalf.
PLEASE NOTE: If you didn't provide a phone number before the shipping date and your order was sent thorugh Registered Mail instead of DHL, tracking may not be available in your country and transit may be longer than usual, specially on high traffic dates.
Please be patient, I'll do my best to locate your package but don't expect me to refund or replace your order inmediatelly. I'll do it once I receive a confirmation from the postal service that your package is not reaching its destination.
Additional policies and FAQs
Please note that whilst I take great care to reproduce the exact color and tones of the online images, there may be slight variations across web browsers and your individual computer screen. If an exact color is especially important to you, please read the description carefully and/or contact me. I'll try to find the perfect match for you.
I accept custom and bulk orders. Contact me!