TheNameSetLab

This Privacy Policy explains how I collect, use and protect your information when you place an order from my Etsy shop or contact me through Etsy messages.

1. Information I Collect

To fulfil your order, Etsy provides me with the following information:

Your name

Your email address (if required for communication)

Your postal address (for physical deliveries)

Payment information (I do not receive your full card details)

The details of the product you ordered

Any additional information you provide in Etsy messages or personalisation boxes

2. Why I Need Your Information & How I Use It

I use your information to:

Process and fulfil your order

Communicate with you about your order

Provide customer support

Comply with my legal, tax and business obligations

I never use your information for marketing without your explicit consent.

3. Sharing Your Information

I only share your information when necessary:

Etsy: to process payments and manage your order under their Privacy Policy.

Delivery companies: such as Royal Mail or couriers, to deliver your items.

Legal compliance: if required by law, tax authorities, or in response to a valid legal request.

I do not sell or share your details with third parties for marketing.

4. Data Retention

I keep your personal information only for as long as necessary to:

Fulfil your order

Provide customer support

Comply with legal and tax requirements

In the UK, tax laws require me to keep order records for up to 6 years.

5. Your Rights

You have the right to:

Access the personal information I hold about you

Request corrections or deletion of your information

Restrict or object to how your data is used

Withdraw consent (where applicable)

To make any of these requests, contact me through Etsy Messages.

6. Transfers of Personal Information Outside the UK/EU

Etsy may store or process data in the United States or other countries. Etsy’s own Privacy Policy applies to this, as they manage the platform’s data storage.
I do not store or transfer your information outside the UK/EU independently.

7. Security

I keep your information secure by:

Storing order details in password-protected systems

Limiting access to necessary business use only

Never printing or sharing data unnecessarily

8. How to Contact Me

For privacy-related questions or requests, contact me via Etsy Messages.

If you are located in the UK/EU and wish to contact me regarding GDPR rights, you may also write to:

Data Controller: Simon Gardner, Casual Football Shirts Limited (Owner of TheNameSetLab)
Chester, Cheshire
(Etsy prohibits including your full physical address in this policy.)