TheRaggedWitchStudio

Weird and unusual handmade jewelry for modern witches

Jerez de la Frontera, Andalusia
104 Sales

TheRaggedWitchStudio is taking a short break

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Note from shop owner Shop closed from 23 December to January.

Note from shop owner

Last updated on Dec 23, 2019

Shop closed from 23 December to January.

Mer

Contact shop owner

Mer

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About TheRaggedWitchStudio

Sales 104
On Etsy since 2018

About me

Hello all!

I am a sculpress from Cádiz (Spain) and the owner of The Ragged Witch Studio, Geek Tribute Handmade and Geek Tribute Designs.

I began with the polymer clay on the year 2014. I loved creating accessories for me, and as time passes I decided open my etsy shop Geek Tribute Handmade because some people liked my creations.

Now, on 2018 I decided to open a new shop, The Ragged Witch Studio, where I will make unusual jewelry and elements not based on movies or videogames.

Follow me on instagram:
@geek_tribute_handmade
@the_ragged_witch_studio

Etsy shops:

The Ragged Witch Studio: https://www.etsy.com/shop/TheRaggedWitchStudio
Geek Tribute Handmade: https://www.etsy.com/shop/GeekTributeHandmade
Geek Tribute Designs: https://www.etsy.com/shop/GeekTributeDesigns

Shop members

  • Mer

    Owner, Maker, Photographer

Shop policies

More information

Last updated on Jun 9, 2018
Frequently asked questions
When will my order be shipped?

I am shipping all orders on 2-5 business days (weekends and holidays do not count), I make the articles in the order of the purchase.

How long my order will take to arrive?

It depends of the destination post country and the shipping mode (standard or express).

-Express shipments: It will take 2-6 business days to arrive to any country.

-Standard shipments: I don´t know exactly when the item will arrive to your address. I cant´t tell you an exactly date.

Usually to USA, Canada and another orders out of Europe, the standard shipping is 3 weeks or 1 month (even, sometimes, 2 months if is Christmas season. The last Christmas, some orders of December arrived in early February, because there was a problem with the customs). But probably it takes 3-4 weeks.
I don´t know exactly, It depends of the destination post office.

To Europe, standard shipments can take 2-3 weeks to arrive.

I am from USA and one month or 5 weeks has passed since my order was send and doesn´t arrive. What is happening? (only standard)

Keep in alert because sometimes USPS can´t deliver an item and they keep it on their offices for 1 month.

If you didn´t recive a USPS notification in 1 month since the purchase, please go to your post office and ask about the item with the reference number, because maybe they tried the delivery and they couldn´t. (Some people told me that USPS didn´t left any notification).

I am from USA, Canada or another country out of Europe and I can´t tracking my order. (only standard)

Once the item left Europe, the destination country do not usually provide information of the tracking ( The tracking number isn´t compatible with the tracking number of my country), so it is normal that the item appears like "in transit" since it leaving my country until delivered.

Don´t worry, the item is in transit even if there is not constant updates.

Returns and exchange details 1/2

VERY IMPORTANT:

In case of refund, it will be refunded only the price of the article and NOT THE COST OF THE SHIPPING.

I can make the refund for the next reasons:

1) The article arrives broken:

The Ragged Witch Studio wraps all the orders with a lot of care with bubble wrap and test that the item is safely protected in its interior. Until now, there is no item who arrived broken to the destination country.

However, if the item arrives broken, please send me a detailed photo and I will make the refund.

The photo must be send before two days since the arrive of the article. If the foto is send after two days, there wont refund the price of the article because I consider that the article broke once arrived to the destination address.

Returns and exchange details 2/2

2) The post office service lost the item:

For a item to be considered lost, it must have been at least 55 days. In that case, I would contact the post office to want information and I will make the refund.

CANCELLATIONS:

If you want to cancel an order, please do it before 12 hours after purchase. Because probably I will start to make the item and this is a work for me.

If you want to cancel when the item was made, I can only refund the 70% of the purchase (and the 100% of the shipping). So please, be ensure of this when you do a purchase.

How ordinay shipment works?

Usually the orders arrive in 3 weeks or 1 month. (it depends of the destination country, customs offices, etc) (6-15 days for Spain)

IMPORTANT for USA and Canada ORDINARY shipments:

Usually to US, the shipping is 3 weeks or 1 month (even 2 months if is Christmas season). The reason is that the customs of United States can retain the item for a time.

IMPORTANT for ORDINARY international Christmas shipments:

Do not buy your christmas presents on december, shipping can takes 1 or even 2 months to arrive. So if you want a christmas gift you should buy it in october or november at least.

How express shipment works?

-To USA, Canada and Europe, express shipments will take 4-6 business days to arrive since the item is sent.

-Express shipments will be send on Tuesday and Friday.

-If you select express shipping, you must write on the text box of the purchase your phone number. I can´t send the items without this information.

Care instructions

Polymer clay is a resistant material but, if the article contains little or thin elements, it must be treated with care.

My advice is that the articles aren´t treated too hard. Especially if you introduce it on bags, backpacks or pockets.

Custom and personalized orders

At this moment I don´t accept custom orders, but I accept little changes in the articles on sale.

For example:

-Change the color of an element of the article.
-For pendants: change the chain color (silvery chain, golden chain, black chain or a black cord), although there isn´t specified on the article.

Before buy the article, write me the change that you want and I will tell you if that is possible.

Seller details