tokokoro

Sweet toys for sweet girls and sweet boys!

Cadiz, Andalusia
37 Sales

tokokoro is taking a short break

Loading

Note from shop owner Hello every one Tokokoro is working on the next collection! we will be there for you soon! If you have any question or want to order something contact me at: www.tokokoro.com hello [!at] tokokoro.com
---------------------------------------------------------------------------------------------------------------
Hola a todos Tokokoro está trabajando en su nueva colección estaremos de vuelta dentro de poco! Si tienes preguntas o quieres realizar un encargo ponte en contacto con : www.tokokoro.com hello [!at] tokokokoro.com

Note from shop owner

Last updated on Oct 18, 2019

Hello every one Tokokoro is working on the next collection! we will be there for you soon! If you have any question or want to order something contact me at: www.tokokoro.com hello [!at] tokokoro.com
---------------------------------------------------------------------------------------------------------------
Hola a todos Tokokoro está trabajando en su nueva colección estaremos de vuelta dentro de poco! Si tienes preguntas o quieres realizar un encargo ponte en contacto con : www.tokokoro.com hello [!at] tokokokoro.com

Elena Rosa

Contact shop owner

Elena Rosa

Reviews

No reviews in the last year
See reviews that mention:
Quality 4 Shipping 3

About tokokoro

Sales 37
On Etsy since 2015

Shop members

  • Elena Rosa

    Owner, Creator, Designer

    Hello! my name is Elena. I'm an Illustrator and graphicdesigner. I decide to create my small company "Tokokoro" because my need to share ilusion and creativity with the small crazy ones! I enjoy painting and illustrating and i must say I'm a big kid!

Production partners

  • Spoonflower.com

    Berlin, Germany

    I design and sew every single doll and every product of my shop self and I print my fabrics in Berlin with a partner I trust because they take care of the environment and also about the production process including co2 emissions.

Shop policies

Last updated on April 23, 2019
Welcome to Tokokoro sweet toys for sweet girls and sweet boys!
I have always wanted to let others into my world through the simple pleasure of unique toys. Each doll is carefully designed with his or her own personality, fun fabrics, colors and textures that every little one, can enjoy.

Each doll is a small work of art, carefully crafted with special attention to detail. They are illustrations come to life.

These dolls are great for bringing color and personality to any room, adding fun and cuddly friend to a child's collection or even hanging on a wall. My goal is to provide unique toys for unique people. I believe everyone is different and beautifully weird.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Contact me If you are, for any reason, unhappy with your purchase from Tokokoro, I am able to work with you to make it right via refund or replacement.

If an item has become damaged in the postal system then you may be able to make a claim with the postal service - As always, I encourage you to get in touch if there are any problems at all.

I have no control over each country's mail service and customs office, I can only ship the package in good faith and send it on its way
Whatever happened at the customs office in your country is the responsibility of the purchaser.-
Payment
I accept payment through Paypal and direct checkout (major credit cards ) as well as Etsy gift cards.

Cancellation: If an order is canceled before I have begun working on it, a refund can be issued and no artwork will be sent. However, once I have completed a doll or begun work on a custom piece, I will not be able to cancel the order.
Shipping
GENERAL

For made to order items, please allow time for the item to be made before shipping. This usually only takes 1-2 days, but more time may be needed for large or very detailed orders. If an item will take longer than that to prepare, I will let you know. Feel free to contact me before purchasing to ask how long a specific item will take to prepare. If an item is needed quickly, let me know as soon as possible so I can work with you.

Each item is carefully shipped and delightfully packaged.

If rush delivery is requested, you may need to pay additional shipping fees depending on how much the cost of shipping charges for the shop. A custom listing can easily be set up to make special requests easily available to you, so don't be afraid to ask!

Shipping worldwide is not included in the price of each product from my shop. The cost of the shipping will depend on " size, weight, and quantity of your order".

All my products are sent by Standard Service Mail, WITHOUT tracking and WITHOUT insurance.
The cost of the shipping will depend on " size, weight, and quantity of your order"



You can request Registered mail Service, with track number.

The orders are shipped within 3/4 business days after payment has been received unless you have requested a custom order, in which case your order will be placed after your payment has been made. All designs listed in the store are made by myself, at home.



Friday orders will be shipped Monday.

The buyer is responsible for customs fees.

DELIVERY TIME ESTIMATIONS




5/10 days of delivery European Countries(We don't deliver to Germany)
15/20 days of delivery to USA, Canada, and Australia
15/30 days of delivery to Asia.
-10/15 days of delivery to most South American Countries.




Parcels can sometimes take longer to be delivered, especially during busy holiday seasons, They also can be custom opened, which will add extra time for delivery.

Shipping Only registered mail Service - with track number - sent viaCorreos(Spain).

If you'd like to upgrade your shipping options to express mail/ Express service mail send me a private conversation and I'll upgrade your shipping fees.


SHIPPED ORDERS


I will mark your items as shipped, once mailed. "I can send an email notification too.
You can always send me an email or conversation.
Additional policies and FAQs
Copyright is non transferable, meaning I retain full rights to any images and may make prints of the original artwork, or use digital copies of the original artwork (to show in website galleries etc). When you purchase a doll, you do not purchase the right to reproduce it in any form, copyrights to an image can, be discussed if you require to reproduce thedolls in some way personal or commercial·

All work and images copyright ©2015 Tokokoro - All rights reserved.