Conditions
Edit original German version
Terms and Conditions & Cancellation Policy
General terms and conditions with
Customer information
Table of contents
1. Scope
2. Conclusion of contract
3. Right of withdrawal
4. Prices and payment terms
5. Delivery and shipping conditions
6. Retention of title
7. Liability for defects (warranty)
8. Applicable Law
1) Scope
1.1 These General Terms and Conditions (hereinafter “Terms and Conditions”) of Ulrich
Stumpff (hereinafter "Seller"), apply to all contracts concluded by a consumer or
Entrepreneur (hereinafter “customer”) with the seller regarding the information provided by the seller
the goods and/or services presented in its online shop. This will
the inclusion of the customer's own conditions is objected to, unless it
something else has been agreed.
1.2 Consumer within the meaning of these General Terms and Conditions is any natural person who carries out a legal transaction
for purposes that are predominantly neither commercial nor their
can be attributed to independent professional activity. Entrepreneur in mind
These General Terms and Conditions are a natural or legal person or have legal capacity
Partnership that enters into a legal transaction in the exercise of its
commercial or independent professional activity.
2) Conclusion of contract
2.1 The product descriptions contained in the seller's online shop do not represent any
binding offers on the part of the seller, but serve to submit one
binding offer by the customer.
2.2 The customer can access the offer via the offer integrated into the seller's online shop
Submit online order form. The customer enters after he has selected
Goods and/or services placed in the virtual shopping cart and the electronic one
has completed the ordering process by clicking on the ordering process
Buttons represent a legally binding contractual offer in relation to the items in the shopping cart
goods and/or services included. Furthermore, the customer can also use the offer
by fax, email or post to the seller.
2.3 The seller can accept the customer's offer within five days,
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- by providing the customer with a written order confirmation or
Order confirmation will be sent in text form (fax or email), transmitted, whereby the
Receipt of the order confirmation by the customer is decisive, or
- by delivering the ordered goods to the customer, whereby the receipt of the goods
is decisive for the customer, or
- by asking the customer to pay after placing their order.
If several of the aforementioned alternatives are present, the contract comes into effect
The point in time at which one of the aforementioned alternatives occurs first. Takes
If the seller does not accept the customer's offer within the aforementioned period, this applies
This constitutes a rejection of the offer with the result that the customer no longer has access to his services
Declaration of intent is bound.
2.4 The period for accepting the offer begins on the day after sending the offer
The offer is made by the customer and ends at the end of the fifth day,
which follows the sending of the offer.
2.5 When submitting an offer via the seller's online order form The contract text is saved by the seller and sent to the customer after sending it
Order along with these General Terms and Conditions in text form (e.g. email, fax or letter)
sent. The contract text can be read by the customer after sending his order
However, it can no longer be accessed via the seller's website.
2.6 Before bindingly submitting the order via the online order form
The seller can make his entries continuously using the usual keyboard and
Fix mouse functions. In addition, all entries are made before the binding
Submission of the order will be displayed again in a confirmation window and you can do so
can also be corrected there using the usual keyboard and mouse functions.
2.7 Only the German language is available for concluding the contract.
2.8 Order processing and contact usually take place via email and
automated order processing takes place. The customer must ensure that he
The email address provided for order processing is correct, so that under this Address that can receive emails sent by the seller.
In particular, when using SPAM filters, the customer must ensure that all
by the seller or by third parties commissioned by the seller to process the order
emails sent can be delivered.
3) Right of withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the cancellation policy
of the seller.
4) Prices and payment terms
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4.1 Unless otherwise stated in the seller's product description,
The prices stated are total prices, which are the legal ones
Sales tax included. Any additional delivery costs that may arise
Shipping costs are stated separately in the respective product description.
4.2 Various payment options are available to the customer, which are listed below
The seller's online shop must be specified.
4.3 If advance payment has been agreed, payment is due immediately after conclusion of the contract.
4.4 If you select the payment method “PayPal”, payment will be processed via
Payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal,
L-2449 Luxembourg subject to the PayPal Terms of Use, which can be viewed at
https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.
5) Delivery and shipping conditions
5.1 Goods are delivered via shipping to the customer
specified delivery address, unless otherwise agreed. When processing the
Transaction is the delivery address specified in the seller's order processing
essential.
5.2 If the transport company sends the shipped goods back to the seller, there
If delivery to the customer was not possible, the customer will bear the costs
unsuccessful shipping. This does not apply if the customer exercises his right of withdrawal
if he does not recognize the circumstance that led to the impossibility of delivery
is responsible or if he is temporarily unable to accept the offer
Performance was prevented unless the seller provided him with the performance
had announced a reasonable time in advance.
5.3 If the goods are collected by themselves, the seller will first inform the customer by email
that the goods he ordered are ready for collection. After receiving this
The customer can receive the goods by email after consultation with the seller at the registered office
Pick up from the seller. In this case, no shipping costs will be charged.
6) Retention of title
If the seller makes advance payments, he reserves the right to do so until full payment has been made
ownership of the delivered goods for the purchase price owed.
7) Liability for defects (warranty)
7.1 If the purchased item is defective, the statutory provisions apply
Liability for defects.
7.2 The customer is asked to return delivered goods with obvious transport damage
complain to the delivery person and inform the seller of this.
If the customer does not comply with this, this will have no impact on his
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statutory or contractual claims for defects.
8) Applicable Law
The law of the Federal Republic applies to all legal relationships between the parties
Germany to the exclusion of the laws regarding the international purchase of movable goods
Were. For consumers, this choice of law only applies to the extent that it is not the one granted
Protection through mandatory provisions of the law of the state in which the consumer
his habitual residence is withdrawn.
Copyright © 2015, IT law firm · Alter Messeplatz 2 · 80339 Munich
Tel: +49 (0)89 / 130 1433 - 0 · Fax: +49 (0)89 / 130 1433 - 60