Custom orders are welcome but will incur extra charges. If an item seen on the shop is changed in any way this is classed as a custom order.

We do our best to measure exactly the same in the description. However sizes are a approximate and may differ slightly over at times by 2/3cm on arrangements and 1/2cm on hair accessories.

The beauty of real touch and artificial flowers are you get to keep them forever. Please keep artificial and real touch flowers away from direct sunlight as this can cause discolouring over time. Lightly dust the flowers from time to time to ensure they stay in the best quality condition.

There is an extra charge of £4.00 for gift wrap. This includes decorative Kraft & tissue paper and a personalised hand written card.

Sometimes flowers and foliage that we buy may become discontinued or be out of stock. If this happens we will use a similar substitute.

Today artificial flowers/foliage are mainly produced from silk fabrics, velvet fabrics, natural textures, flocked materials, plastic fabrics, and real touch technology. We use words like artificial, faux, silk and real touch to describe all fake flowers & foliage.

Real Touch flowers are artificial flowers made of polymers (latex, silicone and other), fabric and plastic.

We use words in our description like artificial, faux, silk & real touch to describe all products.

All our custom, personalised items, floral hair pieces, bouquets and arrangements are all made to order items . These are non refundable unless faulty. If you have any questions regarding your item then please message and we will be more than happy to help rectify an issues!

Feedback

Your feedback is important to us so if you are happy with your purchase please leave us positive feedback.

If for any reason you are unhappy with the item or the service please contact us before leaving feedback. We will do our best to rectify the situation.

Today artificial flowers/foliage are mainly produced from silk fabrics, velvet fabrics, natural textures, flocked materials, plastic fabrics, and real touch technology. We use words like artificial, faux, silk and real touch to describe all fake flowers & foliage.

We will try our best to make each bouquet similar, however these are all handmade items and so will never be completely identical as there not intended to be.