Announcement
PLEASE READ
It has recently been brought to our attention that some of our photographs and designs have been unfortunately stolen and used on other platforms. Please be aware that all content you see on our shop is our own original work in which we own the rights to!
A warm welcome to White Witch of The Moon! Every crystal lovers dream 🔮🐇🌙 here you can find a wide range of beautiful crystal healing jewellery, home decor including towers, spheres, free-form statement pieces and witchy home decor including spell bags.
Thank you so much for your continued support and love 🌟 we are so grateful to each and every one of you who has purchased from us and taken an interest in our products. It means the world to us and our fur babies who wouldn’t be here without the support of you. 🐰
If you have any questions or queries AT ALL regarding your order, please contact us through Etsy message only (not email please). We are quick to respond and will always go above and beyond to ensure you have the best possible experience with us 💕
Please don’t leave a “note to seller” at checkout if you require your order to be sent out sooner for a gift etc. Message us directly via Etsy message so we can arrange this for you as we don’t see the notes until we get to the order. 😀
Follow our socials!
Insta - @whitewitchofthemoonofficial
facebook - White Witch of The Moon Ltd
website: www.whitewitchofthemoon.co.uk
DISCLAIMER
White Witch of The Moon Ltd. would like to make it clear that the healing properties of crystals are for spiritual support and are absolutely NOT prescriptions or health care information/advice.
If either you, or someone you know, has a serious health issue, you or they should consult their own doctor and/or other appropriate professional medical assistance.
When we talk about or describe properties of crystals that relate to their healing benefits, we are communicating to you our own experiences and the results of our own research and personal beliefs.
Just because a crystal is alleged to have one or more healing properties, either physical, mental, emotional or spiritual, it does not mean that you, personally, will definitely experience, or benefit from, any such properties.
Any information you receive, whether orally, in written form or electronically, relating to crystals purchased from White Witch of The Moon Ltd. should be received and 100% understood in the context of the above.
Any purchases you make from White Witch of The Moon Ltd. shall be entirely your decision.
Featured items
Items
All Items
Reviews
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Lyn on Apr 27, 2024
5 out of 5 starsI wish to send a very big thank you for putting together my beautiful crystal bracelet for my cancer, plus sending a list with it of each crystal and how it would help me. I wear it 24-7 unless in the shower! Lol sending love & light 🕯️ xx
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Kelly on Apr 23, 2024
4 out of 5 starsIt’s really cute but not as ‘rose’ as in the picture and just put the beads on a pink string to make it look more pink. It’s still cute but I was disappointed that it didn’t look like the picture.
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Sign in with Apple user on Apr 13, 2024
5 out of 5 starsArrived in good time and as pictured. Perfect seller.
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Sign in with Apple user on Mar 28, 2024
5 out of 5 starsBeautiful elegant necklace so Dante and cute! Customer service is amazing and quick! Thank you so much 💜
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Manisha on Apr 28, 2024
5 out of 5 starsAgain as always, pretty bracelet that’s added to my collection of other bracelets that I have also purchased from this seller. Well made with beautifully picked stones. Worn with love. Thank you again 🩷
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Manisha on Apr 28, 2024
5 out of 5 starsThis pretty bracelet has become a part of me now! I feel much more at ease wearing this. The precious stones are beautiful put together with love and care. Very happy customer. Thank you 😊
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Claire on Apr 28, 2024
4 out of 5 starsThe item I received was stunning but the colours were not what I was expecting. I would have kept it, as it really was lovely, but it's colour was too similar to an item I already owned. I explained this to the seller and they were really understanding and happy for me to return the item for a refund. This seller is wonderful, the items are beautiful and their service is great. Will definitely shop with them again.
About whitewitchofthemoon
Crystal Healing with Mother Earth's Jewellery.
Shop members
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Emma
Part Owner, Creator, Photographer
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jasmine
Part Owner, Customer Service, Dispatcher
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Gina zhao
Crystal Carver
Worked alongside white witch of the moon for 3 years
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Tommy
Post Man
Takes our post every single day to the post office.
Production partners
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Carlos
Brazil
miner and supplier from Brazil.
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Crystal Carver
United Kingdom
They carve my stones into figures or designs of my choice.
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A crystal carver & designer
China
Stone carver and polisher. They take custom requests from myself and they fulfil them. I decide the designs, stones and shapes and they help create this.
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magiccrystals
Pakistan
sorces and mines the stones
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mujahad carvings
India
I ask for the items that customers request and our production partner carves the nearest thing to what they would like..
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A crystal carver & designer
India
Stone carver and polisher. They take custom requests from myself and they fulfil them. I decide the designs, stones and shapes and they help create this.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
The metal has tarnished on my item and I would like a refund.
We use “non tarnish” metal however most of our jewellery is plated only. For this reason it requires extra care to ensure that it is kept dry and away from oils/perfumes and cream. Sometimes metal itself can inevitably react with certain skin types. The chains we send out with your jewellery are gold plated and completely free of charge. If an item you receive tarnishes within 28 days we will of course replace or refund (exc complimentary chain). We have an excellent reputation for our jewellery and pride ourselves on using the highest quality supplies whilst remaining cost effective for our customers.
Care instructions
all my bracelets are made with the strongest elastic and genuine stones, however the elastic has the potential to wear over time, to get the best out of your crystal bracelet, roll it on and over the hand and please take it off before bathing.Not only does this prevent the elastic from stretching and wearing it also prevents problems with some of the stones, some stones do not like water
cleansing and charging is very important, i will send instructions on how to do this with your item. ....
metal can become oxidised over time
lost items
Very rarely, items get lost in the post. I will always send tracking details so you can keep up to date with the progress of your package. I will refund or replace the item/items after it has been 10 days from the estimated delivery date in the uk and 25 days from outside the UK. Due to the fact our sales are the lifeline for our rescue animals so we do not refund or replace before this time frame is up.
My item states delivered but I have not recieved it.
We are not responsible for packages that have been stolen or that state delivered and signed for on the tracking to the correct address but are not recieved. We send all packages tracked and signed for with a tracking number for you to follow. If your item states it has been delivered and we have sent it to the address that was attached to your order then it is the buyers responsibility to file a claim with the postal company. Our profits go towards our rescue animals and refunding packages that states delivered takes away our profit as we cannot claim it back. As long as we have done everything correctly on our end this is not our issue. However, if it is our fault in any way we will issue a refund or replace the item immediately.
I accidentally gave the wrong delivery address at checkout but the item has shipped. Can you rectify it?
Unfortunately once an item has shipped we can not change the delivery address. We also cannot refund or cancel an order once this happens. On the occasions where the package is returned to sender we can send it back on to the correct address, providing you pay the postage again.
My package got returned to sender because I did not collect it from the post office. What happens now?
If a package is returned to us due to being unclaimed we will refund for the item only. We can send the package back to you if you wish, but you will be required to pay the postage cost.
I would like to return an item but it is not faulty or damaged.
The buyer is responsible for all returns they wish to make unless we have made a mistake on our behalf. We do not cover return postage unless an item arrives damaged or is faulty.
My item has broke. Can I have a replacement or a refund?
We can only offer a refund or replacement within 1 month of you receiving your order. Since crystals are energy pieces there is no time guarantee but we are willing to take accountability for a fault within 1 month as this means it was a mistake on our behalf.
ETHICS
Our stones are responsibly sourced to the absolute best of our ability and this has always been very important to us. We are fortunate to work closely with reputable suppliers with whom we have established trusting professional relationships and now close friendships with. Our crystals are sourced mainly from the UK, Madagascar, Indonesia, USA and Brazil. We also visit rock and gem shows whenever possible to hand pick beads.
We are mindful of the crystal chain and consciously do our best to try and ensure that the Crystals we source are mined and worked under ethical conditions. We would not work with anyone who we didn’t believe or share our views.
Our original content, photos and creations.
It has recently been brought to our attention that some of our photographs and designs have been unfortunately stolen and used on other platforms. Please be aware that all content you see on our shop is our own original work in which we own the rights to.
Seller details
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