The Ultimate Newbie Guide - 1 year anniversary edition

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Original Post

The Newbie Guide is a year old! Help keep it alive and give it a little nudge. Some info has been added, some subtracted. You get the idea.

As always, we want this to stay in the forefront to offer as much help as it possibly can - so bump this up whenever you see it slipping. Thanks, and welcome newbies!!!!

Please note due to the length of the guide I have been forced to split it into 3 different posts in this one thread.



--- FIREFOX --- You can search for keywords in this guide by pressing Ctrl+F and typing the keyword in at the bottom of the browser You can have it highlight the word you're searching for. Then press the enter key to see every instance of the keyword used in the guide :)

---INTERNET EXPLORER and SAFARI --- Same as above, however the box will be a pop up, floating box on the page.

--- APPLE --- Use Apple+F for the same results.

°`°`°º¤ø,¸¸,ø¤º° TABLE OF CONTENTS °º¤ø,¸¸,ø¤º°`°`°

You can use the above method to search for the topics below without scrolling - Just follow the instructions above and copy and paste one of the topics below into the "find" box and it will highlight the topic for easy access.

►4 Most important things ►Trading

►Newbie help ►Feedback

►Setting up shop ►Convos

►Profile Help ►Spell Check?

►Photo Help ►Forum Questions

►Selling ►Helpful Forum Threads for reference

►Selling tips and tricks ►Hearts

►Participate in sales via the forum! ►Treasury

►Promote your shop and Etsy! ►Showcases

►Street Teams ►Alchemy

►Featured Seller ►Time Machine

►Packaging your items for shipment ►Copyrights

►General Shipping ►What is....?

►Shipping Internationally ►Etsy Chat

►Paypal ►Troubleshooting

►Paying Etsy Bill ►Technical

►Buying ►Other

---> (continued in next column)


Posted at 11:05am Apr 23, 2008 EDT


---> Continued from first post <---

►Below are 5 of the most important things you will find in this guide!!! Please check them out before going anywhere else!!! You won't regret it.

Etsy Wiki -

Etsy Do's and Don'ts -

Etsy FAQ -

The Storque - Etsy run web zine chock full of tips and news by Etsy admin and Etsy users. -

**Please remember vintage (items over 20 years old) and supplies (both commercial and handmade) are welcome on Etsy.**


►Newbie help -

***LooseWireStudio shares her cheat sheet for Forum Helping*** -

An OUTLINE TO SELF-CRITIQUE YOUR SHOP (brought to you by Egilpatr) -

HOW TO: guide to Surviving Etsy (created by CagedBirdSings) -

*Unofficial Etsy Mentors - Updated 9/2007 by tashamck -

Unofficial Etsy Mentor List - free help for Newbies! -

Newbie tips compiled by CavanaghCraft - great for starting out -

Newbies. Here's why you're not selling yet (created by scarlettcat) -

The Newbie's Guide To Etsy Chat (created by Duet) -

What does Etsy stand for??? Read at your own risk hehe -

Ultimate Craft Guide by LittleLovables -

Etsy sourcebook of suppliers compiled by SixthandElm -

Best kept supply secrets compiled by EtsyLabs and conrtibuted by the community -


►Setting up shop -

How to make a banner without a fancy program -

How do I upload a banner? (banner help) -

Why is my banner blurry?

I want to open 2 shops, can I put them both on the same credit card? - Yes :)

Can a username be changed? - No, not without opening a completely new shop.


►Profile Help -

How do I set my location on the Geolocator? -

Can I change my avatar? -


►Photo Help

How to save images for web in photoshop tutorial (by jellibat) -

How to improve your photos (from Etsy admin. HeyMichelle) -

How-to: Fixing photos that are too dark (from Etsy admin. HeyMichelle) -

Taking good close-up pics - and

How to save images for web in photoshop tutorial (by jellibat) -

Eliminating backgrounds through GIMP photo program -

Do you need Help with anything Photo -Digital related -

How to Watermark Your Images -


►Selling -

Advice on pricing, packaging & MORE! - from admin. Stellaloella -

Saving a listing to post later, a tutorial. (Created by littleputbooks) -

How long before I make a sale? -

How do I tell if I have been paid? -

How long do I wait for payment? - "Most buyers will pay right away, especially if paying via PayPal. There is a 3-day grace period for submitting payment by other payment methods (money order, check, etc). The buyer notifying the seller that the "check is in the mail" (so to speak) within the 3 days is sufficient." - (Etsy Do's and Don'ts)

Can someone do a partial paypal payment? -

How do i add a different form of credit card payment besides paypal? -

How do I change the prices of my items for sale? -

Can I change the payment method for just one listing? -

How do I renew an item in my shop? -

How do I reserve something for someone in particular? -

"Illegal characters"? -

How do I indicate I am going on vacation? -

What is the secondary shipping cost? -

How do I find out how many people have viewed my shop? - This function no longer exists. Some have brought it up in the ideas section to bring it back - perhaps you'd like to add your name to it, Admin. considers all suggestions.

How do I cancel a sale? -

How do I add my items to sections in my shop? -

Should I email previous buyers with sales and specials? -

Custom orders - to make or not to make? -

Thoughts on accepting personal checks -

What is a Certified Cheque? -

Is it possible to search for the sale price of an item? - No. Due to buyer privacy concerns sale prices of items have been hidden.

What do I do with my shop if I go on vacation or close for the holidays? -


►Selling tips and tricks -

Shop makeover series from the Storque -

Tips for brand new sellers (brought to you by Analiese) -

Biblical Business Principals For Your Etsy Shop (from JJMFinance) -

Tips on HOW TO HIT 100 SALES! (brought to you by blissbyheather) -

Tips for sellers from a buyers perspective -

I'm doing everything I can and still, little to no sales - what to do? -

How artists and crafters can make more money -

Thank your customers for their purchase! -

Advertising Ideas! Brought to you by cocoapod -

More ways to advertise your shop -

Personal safety tips for online sellers from kateblack -

Online Safety When you purchase a Domain Name -

Tips for selling your work wholesale (compiled by littleputbooks) -


►Participate in sales via the forum!

Revised FAQ about the Saturday Night Specials (SNS) Promotions thread by willowglass -

Q: What's the deal with Friday Happy Hour™? by kateblack -


►Promote your shop and Etsy!

Promote on Myspace -

Promote on Flickr -

How to use flickr to get exposure for your etsy shop (by dottyral) -

Promote on Etsylove -

Promote on Facebook! -

Promote on Craftzooka (created by enchantedwhimsies) -

Promote on Indiepublic! -

Promote Etsy with banners! -

See what people are searching for to get to your shop (helps with advertising and marketting) -

Is it ok to contact people who heart me about sales? NO! It's considered spam.


►Street Teams -

What is a Street Team? -

A complete list of Street Teams -


►Featured Seller -


►Packaging your items for shipment -

Packaging tips -

How to package Bath and Body products -

How to package artwork - and


►General Shipping -

Scanning and Shipping Made Easy - A tuturial complete with screenshots and step by step process by ThePaintedTiger -

Suggestions for low cost packages/shipping -

Shipping rates chart for new USPS rates (as of 5/14/07) -

Post office tips -

Scales for shipping - what kind and where to get them -

Shipping with Paypal - label question -


►Shipping internationally -

*Setting up International Shipping in 5.3 steps (for US Sellers) -

Reasons to ship internationally -

International Shipping Advice - Feel Free to add to it! -

How Do You Ship to Other Countries? -

International shipping preferences -

International shipping tips -

Have CUSTOMS / DOUANE / ZOLL questions? Read here! -


►Paypal -

How you can pay with Credit card through paypal. (with screen shots and step by step info) compiled by NatureAutumn -

How do I create an invoice (revised or regular) through paypal? - and

How much does paypal charge in fees? -

Paypal -- e-checks -

Paypal customer service phone number - For general PayPal account inquiries, please call toll-free at:


►Paying Etsy Bill -

How do I pay my fees on Etsy? -

Can I pay my Etsy bill with Paypal? - Not at this time - unless you have a Paypal debit card.


Posted at 11:05am Apr 23, 2008 EDT

---> Continued from second post <---

►Buying -

A tuturial of the checkout process (compiled by kinchi with screenshots by Starry Designs) -

How To Pay - Directions for new customers -

How you can pay with Credit card through paypal. (with screen shots and step by step info) compiled by NatureAutumn -

Ring sizer! Figure out your ring size -

Can you purchase from Etsy if you are not a member? No. But it is free and easy to sign up :) -

What do I do if I accidently hit the "buy now" button? -

How long is too long to wait for an item to arrive? -

Item reeks of smoke - what to do? -

How do I leave feedback? -


►Trading -

The Etsy trading list -

The trading list by category -


►Feedback -

How do I leave feedback? -

When should I leave feedback? -

What is the "Kiss and Makeup" feature? -

Who initiates a "kiss & makeup"? -


►Convos -

How do I report a spam convo? -

Can I promote my shop to others via convo's? NO! -


►Spell Check? -


►Forum questions -

On Forum rules and consequences - by Stellaloella (admin.) -

What is "bumping"? -

How do I add a link for an item in my shop in a post? -

Who closes a thread and why? -

"What to do before lockdown" thoughts from admin on out of control forum threads -

who do we direct our thread closure requests too? -

How do I flag a thread? -

Please put "I'm looking for" & "Show me your" in Promos -

How do I find what topics I've posted in? - Go to main forums page, top right hand side just above chat rooms "View topics you've posted in".


►Helpful Forum Threads for reference -

The IRS wants Etsy to collect Social Security Numbers from shop owners? -

Looking unprofessional and professional -

Feedback on a home color/photo printer -


►Hearts -

Is it ok to email people who heart you or one of your items? - No. It is considered spam -

All of my hearts are gone! Where did they go??? -

Why would someone heart me anonymously? -

Can you "unheart" an item or seller? -

Can I see if someone just hearts my item and not me? Yes - click an item and then click "see who hearts this item" in the lower right hand corner of the right column.


►Treasury -

What is the Etsy Treasury? - and

Where is the Treasury? -

Where is Treasury West? -

How do I know if I'm featured in a treasury? -

For people who want a treasury (by sadielouwho)

How do I add items to a treasury? -

What is the purpose of the alternate list in the treasury? -

How long does a treasury last? - Treasury times are given random expirations. It varies from 36-60 hours. And for example it will say 3 days when it is closer to 3 days, then drop down to 2 when it is closer to to, like 2.4 days.

How can I get Treasury page into my blog? -

Trying to add comment to treasury list and there is no enter button. -

Why is it considered spam if I contact a seller I've featured in a treasury? -

How to put your treasury onto a blog -


►Showcases -

How do I know the next date for showcase to be available?


►Alchemy -

What is Alchemy? -

Rules for Alchemy -


►Time Machine -

How does time machine work? -


►Copyrights -

What do I do if I feel someone copied me? - Contact or and administration will be able to help you. *** PLEASE do not bring it to the forums – it is against forum rules to do so.

Copyright/Trademark Information -

Basic copyright info for Etsiers (compiled by Quirke) -

Hello Kitty items banned -

Free Stock Images Site -


►What is....?

What is an RSS Feed? -

What is "Etsy mini"? - and is it flash or java? -

What is "PIF"? -

What is an ACEO? -

What are "T.O.U"? -

What is "BNR"? -

What is a locked thread? (Now a closed thread) -

What is a street team? -

What is a “Knockout”? -


►Etsy Chat -

Chat room 101 -

Etsy Chat Room Available On IRC? -

Why am I taken to a random shop upon leaving Etsy chat? -


►Troubleshooting -

**Remember to check the "bugs" forum for updates on site issues by admin. such as RevolvingDork -

Picture will not load -

Why do the photos look different here than on Photoshop? -

Not receiving email notifications? -


►Technical -

How do I update my flash player? - - there is a download with instructions there.

How do I take a screen shot? -

Firefox or Safari? (Regarding browsers - Jared from admin. chimes in) -


►Other -

How do I know if my convo abilities have been muted? -

What happens after you report a transaction? -

Business cards? -

Why do items that were just posted have so many hits already??? -

How do I get my items on the top of the front page? -

Currency converter calculator! -

How do I close a shop? -


Posted at 11:06am Apr 23, 2008 EDT

I need this. I'll bookmark for later. thanks!!

Posted at 11:10am Apr 23, 2008 EDT

SmileMoon says

Now, THAT's a lot of information. I hope you don't mind if I wait til I can sit down and digest it all later...

Posted at 11:12am Apr 23, 2008 EDT

It's been a whole year?
You're awesome, Sagg. :)

Posted at 11:12am Apr 23, 2008 EDT

Lol, Loosewire, I know. Insane, isn't it?

*Blushes*, you rock socks too, chica :)

Posted at 11:17am Apr 23, 2008 EDT

BeaG says

Yay, congrats on the one year anniversary of the most helpful thread on the Etsy forums.
You are wonderful!

Posted at 11:20am Apr 23, 2008 EDT

Thanks BeaG! I wanna say you and Loosewire are seriously fabulous help 'round these parts and you guys are just wonderful too!! Thanks for all the help in keeping the Guides alive, it's truly appreciated!!

Here's to helping others :)

Posted at 11:27am Apr 23, 2008 EDT

sidquilts says

This is such valuable stuff. I only had time to look at a couple and learned so much already! THANKS, Sagg (can I call you that?) :)

Posted at 11:30am Apr 23, 2008 EDT