Will USPS pay for very late delivery of a 'priority' package?
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I ordered some materials on April 16th, the seller shipped it out by priority mail on the 19th. The package has still not arrived (as of April 23rd), and according to the tracking information provided on the USPS website, the package was "missent" and landed in a facility far from my home. It is "being rerouted" now.
I was depending on these materials to arrive earlier this week, and accepted a large order. Not knowing when or whether this package will arrive, I must now reorder the materials, to fulfill this order. (The deadline is very close.)
As a result of USPS screwing up, my material costs have doubled, and I will be making very little profit on this order. Is there any way to make USPS pay for the damages? Or must we eat the extra costs when they make mistakes?
Posted at 8:18pm Apr 23, 2008 EDT
The only way they'd pay damages is if you won a suit against them. The likelihood of that is very small -- priority has no guarantee. The costs and time spent trying to get a judgment would outweigh any benefit even if you did win. But you certainly can't expect to go up to the counter and ask for damages -- won't happen.
Posted at 8:28pm Apr 23, 2008 EDT