Custom orders...charge up front?
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I always charge 50% up front. This is to cover supply costs and kind of like a gurantee they will be back later to pick up the finished project.
If they don't want to pay up front, I won't work with them. I have never had any one complain.
If they don't pay for the final product when it is finished, then they forfeit the 50% up front and I am free to do as I please with the item (aka sell it in the shop). I have had one person not come back and pay on a BIG custom order, but I tried working with her and she just kept saying eventually she would get the money to pay, and she never did. After a few months I decided it was fair that I sell the items in my shop and I did.
Posted at 2:37 pm Sep 26, 2009 EDT