Very Disappointed: Negative Feedback
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I purchased an item from a seller that didn't ship me the item nor did they contact me. All I received was a negative feedback posting from THEM towards me. I'm very disappointed that this feedback will not be removed. This seller was banned from Etsy but that doesn't help me from still having a less than perfect buy feedback history. I do not think this is fair. I was told it is in the terms but there should be cases where this has to be fixed. The 'kiss and make-up' feature doesn't work with sellers like this that end up being banned. And why would I want to make-up with them and give them positive feedback when i was charged for an item that was never sent to me.
I'm going to have to leave the Etsy community because the terms are not fair in this case.
Posted at 10:59pm Dec 19, 2009 EST
1 - The seller is NOT banned. We can all see who it is because of your feedback. Which leads up to...
2 - This is completely against the rules to be calling her out, even if she deserves it.
3 - We definitely are not all like this. Yes, you got screwed over by a seller, but 1 negative feedback is not a good reason to write all of Etsy off. So sorry to be blunt, but you're over reacting on that end. It's not the end of the world.
4 - Have you even TRIED to contact admin? By the sounds of her feedback, the seller just went nuts, leaving negative feedback all over the place. I bet they'll remove it and then actually ban her.
5 - The feedback system definitely has major flaws, but the world doesn't revolve around it, and life definitely goes on. So take a deep breath and re-evaluate Etsy when you're not so upset.
Posted at 11:08pm Dec 19, 2009 EST