I don't ship on Wednesdays or at the weekend, but apart from that I ship all items as soon as I possibly can - this is almost always the day after I receive payment, and sometimes the same day :) (apart from custom made items, which will obviously take a little longer)

In the UK I ship by First Class post, and overseas I ship by regular airmail. If you are in the United States, shipping from the UK takes from 5 to 7 working days (according to the Royal Mail website).

If you need a special shipping service such as Recorded Delivery, International Signed For etc., please contact me BEFORE you make a payment. i.e. you can still commit to buy the item, but instead of proceeding to payment, convo me or email me at pinkwaterfairy @ gmail.com (without the spaces) to tell me which postal service you require. I will simply add the extra cost of the service on to my regular shipping cost and send you a revised invoice via Paypal.

** Please bear in mind that I am in the UK and am therefore 5 hours ahead of 'Etsy' time - at 9pm Etsy time, I am tucked up in bed! **

Ring Sizes: I use a UK ring sizer and a conversion chart here to determine equivalent US sizes http://en.wikipedia.org/wiki/Ring_size

Q: How long will my package take to arrive overseas from the UK?
A: I ship overseas using the Royal Mail's normal airmail service. According to their website, delivery is "Usually within three days to Western Europe, four days to Eastern Europe and five days for the rest of the world, following the day of posting."

Q: How do I leave feedback?
A: There is a help guide here http://www.etsy.com/help_guide_feedback.php
Leaving feedback is optional, as a seller, I leave feedback for my customers once the transaction is complete, i.e. when I know that they have received their item and that they are happy with it.

Q: What is a 'reasonable timescale' before I consider that my item may be 'lost'?
A: According to the Royal Mail website, they don't consider an item as 'lost' until 3 working weeks have elapsed from the day after it was shippped.