90s freshwater pearl bracelet, gold clasp, stainless steel clasp, beads, seed beads, multi-colored, handmade, 90s jewelry

Orders are generally dispatched within 2 working days. You will receive a shipping notification message that will notify you when your item is on the way.

DELIVERY TIME ESTIMATES
EXPRESS PORTUGAL: 1-2 WORKING DAYS
EXPRESS SPAIN: 2-5 WORKING DAYS
EXPRESS EUROPE: 3 - 7 WORKING DAYS
STANDARD AUSTRALIA & USA: 15 - 30 WORKING DAYS
STANDARD REST OF THE WORLD: 15- 30 WORKING DAYS
EXPRESS OUTSIDE EUROPE: 5 - 7 WORKING DAYS

This is just an estimate and do not include weekends or holidays.

NOTE: Once an item is shipped as standard, we are no longer responsible. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.

If you are still to receive an item after the estimated delivery date please be patient and give it a few of days and your order will be there before you know it. You've given it a few of days and the situation remains so just follow these steps:
1 - Check the delivery address of the order.
2- Check that you have not been left a red card from mail through your letter box stating that they tried to deliver and are holding your package at the post office. It's also a good idea to check with neighbours and contact your local post office.
3- Send us a message and we will do our best to solve the situation. Delays may be due to customs checks, slow local delivery services or busy periods of the year i.e. Christmas, holiday etc.

We hope you and your new purchases are very happy together. However, if it's not a match made in heaven, you may return them for either a refund within 14 days.
Any ineligible goods returned will be refused, so it's important that you read and understand the following returns information.
To be eligible to return an item to us you must be able to answer NO to all of these questions:

Has it been 14 days since the receipt of the item?
Has the item been worn?
Has the item been washed?
Is the item damaged/dirty?

If you answer NO to all of those questions then you may start the returns process.

1. Firstly send us a message regarding your return so that we are expecting your item and process it quicker when we do receive it.
2. Pack the item together with your order number and order name.


ALICE RETURNS
A/C CATARINA PIRES
AV 25 DE ABRIL 732D HAB 3.2
4760-101 V.N.FAMALICÃ0
PORTUGAL

Note: Buyer pays return postage; No delivery costs will be returned

Yes! We ship to all worldwide countries.

Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

Lost Packages : If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.

Alice is a Portugal based company. We offer both our local postal service (CTT) along with other international services like DHL. When an international order is placed and standard deliver is selected as your shipping option, please note once the parcel leaves Portugal it is then transferred to your governments postal service. This means the CTT no longer receives status changes like a private service (DHL) would. Once your parcel has reached the country from where the order was made we will no longer be able to provide status changes or tracking information.