BoxBoxShopStudio

At BoxBoxShopStudio, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our shop.

Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as:

Your name
Email address
Postal address
Payment information (processed through Etsy’s secure system)
The details of the product that you’re ordering
Any additional information you voluntarily provide (e.g., custom order details)
Why We Need Your Information and How We Use It
We rely on several legal bases to collect, use, and share your information, including:

To fulfill your order: We use the information to process and ship your order, provide customer support, and comply with our legal obligations.
To communicate with you: We may send messages or notifications related to your order, provide customer service, or respond to any inquiries.
Legal obligations: If required by law, we may retain certain information to comply with regulatory or legal requirements (e.g., for tax purposes).
We do not store or have direct access to your payment information, as this is processed securely by Etsy.

Information Sharing and Disclosure
We value your privacy and will only share your personal information in the following limited circumstances:

Etsy: We share information with Etsy as necessary to provide you our services and comply with the Etsy Seller Policy and Etsy Terms of Use.
Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is necessary to: (a) respond to legal processes or governmental requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud or other illegal activity; or (d) protect the rights, property, and safety of our customers or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this privacy policy. However, we may also be required to retain this information to comply with legal obligations, resolve disputes, and enforce agreements. Generally, we keep your data for a period of 7 years.

Your Rights
If you reside in certain territories, including the European Union, you have a number of rights in relation to your personal information, such as:

Access: You have the right to access and receive a copy of the personal information we hold about you by contacting us.
Change, restrict, delete: You may also have rights to change, restrict our use of, or delete your personal information. Other than in exceptional circumstances (such as where we are required to store data for legal reasons), we will generally delete your personal information upon request.
Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your explicit consent to receive them.