Bougival, Île-de-France

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Shop policies

Last updated on May 19, 2022

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Any order for a product appearing in the "Cazamarmaille" shop implies the consultation and prior acceptance of these general conditions of sale.
The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of the articles offered by Cazamarmaille. These general conditions of sale apply to any consumer.

Returns & exchanges

See item details for return and exchange eligibility.


Payment is made by PayPal, by credit card or by French personal check made payable to Mrs. Pargny and mailed to the address that will be communicated to you at the time of your order.
The objects ordered are definitively affected only AFTER receipt of the payment. Orders are effective subject to available stocks.
Items manufactured on request and requiring a completion time will only be made from the receipt of payment and not from the order.


The products are delivered to the address indicated by the buyer. The customer must report to the carrier at the time of delivery any damage that may have been suffered by the package.
The exchange of any product declared a posteriori damaged during transport without any reservation having been issued upon receipt of the package can not be taken care of. Cazamarmaille cannot be held liable for damage or delay in delivery attributable to the carrier or the post office.
The customer must make to Cazamarmaille the same day of delivery or at the latest the first working day following delivery, any claim of delivery error and / or non-conformity. This complaint can be made to the email address cazamarmaille [!at]
The customer must return to the address indicated on the invoice, in its entirety and in its original packaging the items in question

Additional policies and FAQs

These general conditions are subject to French law, as well as any dispute to be brought both with regard to the rule of substance and form.
In the event of a dispute or complaint, the consumer will necessarily first contact Cazamarmaille so that the parties can try to resolve the dispute amicably.