IssaFelt

Original Wool Felt Fashion Accessories and Home Decor

Paris, Île-de-France

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Issa

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Shop policies

Last updated on May 10, 2022

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My creations are handmade, with only natural, eco-friendly materials such as pure merino wool, silk and other natural fibers. They are felted with great care using hot water and a special soap (Savon de Marseille). I work in a pet and smoke free environment.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

You can pay me via PayPal, credit card, or international money transfer.

If you want to pay by credit card, you can do so, but you will still have to go through PayPal interface, a secure online financial service, although you don’t need to sign up for a PayPal account to pay.
Note that at no time I have access to your credit card details.
If you need help look here: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
or here: http://www.etsy.com/help/article/361)

Please make your payment promptly after purchase. If I don’t receive it in a period of three days after your purchase, without any message from you, it will be canceled.

Feel free to contact me if you have any questions.

Shipping

Items are shipped worldwide from France within 1 to 10 business days after receiving your payment. I notify when your order has been shipped.

Shipping is always done by priority mail with tracking number.

Delivery takes usually 10 to 20 days for most of international destinations and 5 to 10 days for destinations inside the European Union. Delivery can take more time for many reasons which do not depend on me. Duties and customs fees which sometimes may be claimed are the responsibility of buyers.

I will always use your Etsy address for shipment. If you want your order to be delivered to another address, please let me know.