LOiseauSurLeFil

Privacy Policy (other)

These privacy policies describe how we collect, use and share information, and on what occasions, when you order from us or use our services through Etsy.com or related sites and services.
These rules do not apply to the practices of third parties that we do not own or control, including Etsy or any third party service that you may access through Etsy. You can consult Etsy's Privacy Policy to learn more about the site's practices in this regard.
The information we collect:
To process your order, you must provide us with certain information (which you have authorized Etsy to send to us), including your name, email, mailing address, payment details, and the description of the product you are ordering. You can also decide to provide us with certain additional personal information (for a personalized order, for example), by contacting us directly.
Why we need your information and how we use it:
We rely on a number of legal bases to collect, use and share your information, including:
• to process your order, resolve a dispute or provide customer service;
• if necessary, to respond to a legal obligation, a legal judgment or in connection with a legal request such as, for example, the fact of keeping information concerning your purchases within the framework of tax legislation;
• if necessary, to serve our legitimate interests, in the event that these legitimate interests are not invalidated by your rights or interests, such as
1) to provide and improve our services. We use your information to provide the services you have requested from us and in our legitimate interest in improving those services;
2) compliance with Seller Rules and Etsy's Terms of Service. We use your information, as necessary, to comply with our obligations under the Seller Rules and Etsy's Terms of Service.
Sharing and dissemination of information:
Information about our customers is important to our business. We only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:
• Etsy. We share your information with Etsy when necessary to provide our services to you and to comply with our obligations under the Etsy Seller Rules and Terms of Service.
• Service providers. We use certain third parties that we trust to perform certain actions or provide certain services for our store - transport companies for example. We may have to share your personal information with these third parties, but only that which is essential for the performance of these services.

• Compliance with the law. We may need to collect, use, retain and share your information if we believe in good faith that it is necessary and reasonable to:
(a) respond to a legal process or state request;
(b) enforce our agreements, conditions or regulations;
(c) prevent, investigate or manage any fraud or other illegal activity, or any technical or security problem;
(d) protect the rights, property and safety of our customers or others.
Data retention:
We keep your information only as long as necessary to provide our services to you and for the purposes set out in our privacy policies. We may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce our commitments.
Transfers of personal information outside the EU:
We may potentially store and process your information through third party hosts located in the United States or other countries. We may therefore transfer your personal information to a jurisdiction where the legislation regarding data protection and government surveillance is different from that of your country. If we have to transfer your personal information outside of the European Union, we rely on the Privacy Shield as the legal basis for this, Google Cloud benefiting from the Privacy Shield certification.
Your rights
If you are a resident of certain territories, and in particular of the European Union, you have certain rights relating to your personal information. Some of these rights apply generally, and others only in limited cases. These rightsts are described below:
• To access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us. You will find our contact details below.
• Modify, restrict, delete. You may also have the right to modify your personal information, restrict our use of it, or delete it. Other than in exceptional circumstances (if, for example, we had to keep data related to our store for legal reasons), we would generally delete your personal information on request.
• To oppose. You can object
1) that we process some of your information in the context of our legitimate interests
2) upon receipt of marketing messages from us after having explicitly consented to receive them.
In these specific cases, we would delete your personal information unless we have legitimate reasons for continuing to use it, or in cases where it is necessary for legal reasons.
• To complain. If you are located in the European Union and would like to raise a concern about our use of your information (and without infringing any other rights you may have), you can do so with your local data protection authorities.
How to contact us ?
For the purposes of European data protection law, we, L’Oiseau sur le Fil, are the data controller with respect to your personal information. For any questions or concerns, you can contact us on our email loiseausurlefil@outlook.com.
You can also send us a letter to the address:
The Bird on the Wire
16 rue Martin de Tours
45 330 Le Malesherbois