LaPetiteJungle

Strasbourg, Grand Est | 271 Sales

LaPetiteJungle

Strasbourg, Grand Est 271 Sales On Etsy since 2011

5 out of 5 stars (113)
Laura Kientzler

Contact shop owner

Laura Kientzler

Reviews

Average item review
5 out of 5 stars
(113)
See reviews that mention:
quality 18 shipping 17 customer service 3
View all 113 reviews

About

Welcome in La Petite Jungle

I'am Laura Kientzler, a freelance illustrator from France.
Everything I sell in this Etsy shop is made from start to finish in my studio, at home. I print by hand with silkscreen technique. I am really happy to print and sew by myself every single object. Every item is fabricated in very limited edition - rarely more than 10 (exept postcards and art prints).

Please visit my shop policies section for pertinent information or contact me with any questions or suggestions. Thanks a lot for stopping by. I hope to see you here again.


To see more of my illustration work :
website : cargocollective.com/laurakientzler
blog : laurakientzler.blogspot.fr
instagram : instagram.com/laurakientzler

Shop members

  • Laura Kientzler

    Owner, Creator

    I am Laura, a freelance illustrator. I live and work in Strasbourg, France ♥

  • Malcom

    Inspecteur Des Travaux Finis

    I am Malcom. I control Laura's work to be sure that you will love your order ♥

Shop policies

Last updated on November 7, 2018
Welcome in the shop La Petite Jungle !
Illustrations and crafts made in France
By Laura Kientzler

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want you to be happy with your purchase !
If for any reason you are not satisfied with your purchase, don't hesitate to contact me within 7 days of receiving your order at kientzlerlaura [!at] yahoo.fr and I will try to find a solution that is ok for us.

If for any reason you don't want your purchase anymore, tell me within 14 days of receiving your order and I will refund your money. This cannot be applied to a personalized order.

If you change your mind more than 14 days after receiving your purchase, you need to have a good reason to return it : flaw, bad size, default... You will have to take photographs to prove the flaw.

Returns require the item to be mailed in the original condition with all packing materials included and I will refund your money as soon as I received the item. Buyer pays all shipping charges.
Payment
PayPal and credit card payments are accepted.
Please note you do NOT need a Paypal account to do this.

I will ship your purchase once payment has cleared.
Buyer has a week to complete the payment. If the payment is not completed in a week, the sale will be cancelled, because I can't be sure you always want your order.
Shipping
Every purchase is shipped from France, well packaged in a bubble mailer.
Please let me 2-3 business days to prepare your purchase and finalize the last details.

IMPORTANT
Please note that every order is sent with the cheapest shipping to give you shipping costs as low as possible. It means that there is no insurance or delivery tracking - except for dolls and cushions : due to the volume of these objects, i'am obliged to send it with Colissimo that is more expensive.
If you are not ok with that or if you need a delivery tracking, just tell me before your purchase and I will look for shipping costs.
Please note that I cannot be responsible for items lost or damaged during shipping.


Shipping from France to Europe takes around a week, shipping overseas may take much longer ! (maybe 2 to 6 weeks).

INTERNATIONAL BUYERS
Please note that international buyers are responsible for any and all duties and customs charges that may be incurred by international shipping (import taxes, duties...). I cannot ship packages marked as a gift as it is illegal. Thank you for understanding.

Please note that I ship to your Etsy address and not paypal, be sure that it is correct before finalizing your purchase. I am not responsible for incorrect shipping addresses -- refunds for your order cannot be made due to this.

If you would like me to ship to another address, please let me know. If you are purchasing an item as a gift, sent directly to it's new owner, let me know so I will add the message you want me to write.
Additional policies and FAQs
Every objects is handmade and sewed by me ♥
Every pattern is design by me and printed by hand on 100% cotton fabric (unless otherwise stated : I sometimes use other fabrics found in a shop).

Please note that due to the nature of the silkscreen printing and hand mixed inks, there may be some irregularities and variations (in the print intensity for example). Print quality and color may vary from piece to piece.

I do my best to photograph my work - please keep in mind that the image may appear differently according to your computer screen. Every object is unique and handmade, few differences between the object on the photograph and the object that you receive may appear.

All items are created in a smoke-free environment.
All items are washed before I send them.

Due to the hand printing, all items should be washed very carefully. Washing machine is not advisable.

My cat loves to lay on the things while I am working on, he maybe layed on your item one day. I'am really sorry and I hope this is ok for you !

If you are interested by swaping creations, I am totally open to this idea ! Don't hesitate to send me a little message with propositions, and I will see what we can do.

Thanks for stopping by my policies ! Please feel free to contact me with any other questions !

More information

Last updated on Mar 17, 2016
Seller details
Laura Kientzler
7 rue Robert Kieffer
BISCHHEIM, FRANCE 67800