ateliercustomshoes

Illustrator • addictive decoration • Seasonal inspirations

Compiègne, Hauts-de-France
| 762 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    🌿 Julie • Illustrator & deco addict 🌱 Thank you for your trust and support 👇🏻 Bʟᴏɢ • Cᴏɴᴛᴀᴄᴛ 👇🏻
www.laviejoliejulie.com/

Announcement

Last updated on Mar 5, 2021

🌿 Julie • Illustrator & deco addict 🌱 Thank you for your trust and support 👇🏻 Bʟᴏɢ • Cᴏɴᴛᴀᴄᴛ 👇🏻
www.laviejoliejulie.com/

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Julie

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Julie

Reviews

Average item review
5 out of 5 stars
(262)
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About ateliercustomshoes

Sales 762
On Etsy since 2021

Who is Julie?

Production partners

  • Petitstresorsdenelly

    France

    Produit réalisé en collaboration avec la boutique Etsy Petitstresorsdenelly qui fait la couture

Shop policies

Last updated on May 1, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Apr 13, 2023

Frequently asked questions

✨ Who customizes shoes at Atelier custom shoes?

My name is Julie, I am 32 years old. It's me who customizes each pair with passion, in my workshop near COMPIEGNE (in Hauts-de-France). I am self-entrepreneur, on my free time, alongside a full-time job in the field of occupational health and safety.

✨ What prices?

I customize the shoes according to your wishes. The price depends on your project: the complexity of it, the time needed to complete it, the amount of paint used, the technique that the project requires (use of airbrush, gradients, levels of detail... )For example: a custom for a wedding with text, a small heart on the outer sides... costs 60€ (size > 36) or 40€ (< or = to size 36).Find all the price information on this product page: www.etsy.com/fr/listing/980805657/infos-atelier-custom-shoes?click_key=248664c0cdac1a34c872cd40047b1cfccb5f9116%3A980805657&click_sum=773b049d&ref=shop_home_active_1&ref=shop_home_active_1&ref=shop_home_active_1

✨ What deadlines to expect?

On average, it takes 5 to 6 weeks to receive your pair from the day of the order. This may vary depending on the current order flow.

✨ Does the paint hold up well?

Yes, the paint used is a professional gram, used by shoemakers. It is specially designed for leather (and imitation leather). The custom is resistant to water and light scratches. However, if the leather is damaged, the custom will also be affected. You can wash your shoes by hand, with soap and water, or with a clay stone. Of course, do not put your leather products in the washing machine!

✨ Why doesn't the workshop provide the shoes?

As a self-entrepreneur, I cannot buy/resell products. I propose here only an artistic service: the customization of your shoes that you provide to the workshop. ATTENTION: I work on leather or imitation leather shoes only.

✨ How do I send my shoes to the workshop?

The shoes are not included in the price, you must have them delivered to my workshop directly 📦 Generally my customers buy their shoes on Zalando or Sarenza indicating the address of the workshop as the "delivery address" so as not to have any shipping charge. Deliveries to relay points (Mondial Relay, Relais colis, etc.) are not accepted.

Bespoke and personalized orders

All customs are made by hand. Several steps are necessary: sketch validated by the customer, preparation of the pair (degreasing), sketching, application of paint in thin layers, drying time, varnishing (matte, flat or glossy), sometimes application of a specific topcoat.The main steps are:1/ You place an order on the shop - I record your custom wish/the desired dispatch date and send you the address of the workshop2/ You send your shoes to the workshop3/ We refine your custom project by email4/ Upon receipt of your shoes: I work on a sketch to offer you5/ Once the sketch has been validated, I create the custom6/ Your shoes are delivered to you by Colissimo

✨ How is the delivery carried out?

The delivery of your customized shoes is done via La Poste, by Colissimo, directly to your home. A tracking number is sent to you so that you can track your package (Colissimo delivers within 48 hours in France).

✨ Is a return possible?

No, no returns are accepted as these are personalized items. The custom is made to measure, just for you.

Seller details

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