Our enamel pins are produced and finished by hand. Each design is bespoke and we only create our collections in small batches. Because of the nature of these items, we have a grading system to determine the overall appearance of the pin. Everyone’s benchmark on what qualifies a pin for each grade varies, but we've listed our criteria here in our FAQ's. This can help you make an informed choice on the pin you will receive.

Our pins are inspected in a natural well lit environment and are held for comparison at a distance of about 1/2 a metre.

By purchasing an enamel pin from us you are agreeing to the possible defects listed below

**Unless variations are offered in the listing options, all pins are standard grade**

A GRADE (STANDARD) - These pins are our closest to ‘perfect’
Here are some minor faults that they may have, our measure is that these would not be noticeable at arms length (about 1/2 a metre).
- Tiny air bubbles
- Minor imperfections or scuffing on the metal plating or enamel
- Light / small nicks on the enamel or plating
- Small amount of misplaced glitter
- Small imperfections on the sides of the pin
- Slightly underfiled enamel
- Slightly offset screen printing
- Small amount colour shift on dyed metal
- Small particles trapped in soft enamel pins
- Encased posts with wiggle
- Plating imperfections on the back of the pin

B GRADE - These pins have more noticeable flaws than standard grade, but are great for everyday wear.
- Noticeable areas of underfilled / overfilled enamel at arms length
- Moderately scuffed enamel or metal
- Multiple points of plating imperfections.
- Multiple small bubble holes in the enamel
- Over buffed or missing metal lines
- Largely offset screen printing
- Encased posts with wiggle
- Plating imperfections on the back of the pin
- An area of unfilled enamel
- Visible areas of shifted colour on dyed metal
- Small amount of missing plating on duochrome plating
- Large areas of dust on soft enamel
- Small gouges or dents in the enamel
- Large rough areas / imperfections on the sides of the pin.

C GRADE / SECONDS - These are pins that I do not generally offer for sale. They have large noticeable issues even at 1/2 a metre They are usually given away for free on a multi pin order.
- Large gouges and dents in the enamel
- Multiple areas of missing enamel
- Missing screen print
- Flaking plating
- Multiple missing metal lines
- Large / multiple bubbles or bubble holes in soft or hard enamel
- Large / multiple missing areas of plating on duochrome pins
- Significant underfill on multiple areas
- Heavy scratching on enamel

If you are ordering multiple items including preorders THEY WILL SHIP TOGETHER. This means that all of your items will ship as one parcel when the preorder items are in stock. If you want your in stock items sooner then please order them separately.

If you are preordering items then please read the item description for delivery times! We try to give our customers time to see and sign up to preorders so we have slots available for about 1 month. These then need to be made and as they are handmade items they take some time. I try to be accurate as possible with preorder timescales but they are only a guide and can vary.