LutzundLisbeth

Handmade ClothingAccessories & Decoration

Recklinghausen, Germany
|
| 6,560 Sales | 5 out of 5 stars 5 out of 5 stars

LutzundLisbeth is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Lutz&Lisbeth is not quite two years old yet and we cracked the 2000 mark on May 15, 2022 - madness and thank you very much for your trust and loyalty!
There are currently an insane number of orders received and your orders to be processed as quickly as possible, usually the garments are shipped after 2-4 days. Nevertheless, I have increased the delivery time a bit - if you need an article sooner, feel free to write to me, I will see what can be done.
Warm greetings and all the best
Sarah

Announcement

Last updated on Jun 5, 2020

Lutz&Lisbeth is not quite two years old yet and we cracked the 2000 mark on May 15, 2022 - madness and thank you very much for your trust and loyalty!
There are currently an insane number of orders received and your orders to be processed as quickly as possible, usually the garments are shipped after 2-4 days. Nevertheless, I have increased the delivery time a bit - if you need an article sooner, feel free to write to me, I will see what can be done.
Warm greetings and all the best
Sarah

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Items

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Sarah Penkert-Möllenbeck

Contact shop owner

Sarah Penkert-Möllenbeck

Reviews

Average item review
5 out of 5 stars
(1935)
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Shop policies

Last updated on Sep 7, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

Terms & Conditions and Right of Withdrawal

More information

Last updated on Nov 7, 2023

Frequently asked questions

Is VAT charged?

According to §19 UStG, no value added tax is charged.VAT ID: DE347904183

I selected the option "This order is a gift", but the item was not packaged as a gift. Why?

This option is specified by etsy and only obliges the seller not to show any prices on the attached invoice. For economic reasons, I do not print an invoice. On request, the invoice can be downloaded under "My purchases".

care instructions

The purchased muslin garments and towels are NOT prewashed.This makes it easier for me to cut. All muslin can be washed at 30°C, I strongly recommend air drying, avoid tumble drying. Fabrics with prints or foil prints must NOT be tumble dried.The shrinkage effect is taken into account in the production of clothing and towels. Muslin doesn't shrink to the point of changing clothing sizes or changing pieces by several inches!

Custom made and personalized orders

The specified delivery time applies to orders! This is specified by me and ensures careful processing and consistent quality.If customers want faster delivery, this is usually not a problem after consultation with me BEFORE placing an order.If there was no agreement with me in advance, I reserve the right to cancel the order without further consultation.Special requests (cuff lengths or size adjustments) can be requested BEFOREif it is done without consulting me, the order will be cancelled.If patterns are changed at the customer's request, these are custom-made products that cannot be exchanged.

Custom made and personalized orders

Personalization:The term personalization is specified by etsy and chosen unfavorably.I can't embroider a name or something similar. I don't offer this option. In the field you should state which cuff shape you want.If name requests or similar are specified, the order will be cancelled.Due to the large number of orders, I am not in a position to "follow" customers for several days for feedback.

cancellations

Lutz&Lisbeth reserves the right to cancel orders in some cases:- no feedback from customers when asked- at the customer's request (in a timely manner; if there is a delay, a refund of the postage may no longer be possible as the franking is done automatically and cannot be canceled- special requests that have not been agreed upon

Seller details

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