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Shop policies
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Each piece is unique
Very happy to share my passion with you. Welcome!!!
Returns & exchanges
Payment
It is possible that the price of the same creation fluctuates after it is posted on the Site. This fluctuation can be punctual because it is carried out as part of a promotion operation whose duration is limited in time or longer.
MARTINE'S CREATIONS confirms by an automatic email the acceptance of its order to the Customer. Nevertheless, the sending of the order will be made only on the date of debit of the buyer's account for credit cards.
Shipping
Upon receipt of the goods, the buyer must immediately check their condition and conformity with the order. In the event that the package is too damaged, the buyer must refuse it and have it noted by La Poste. An ordered item that arrives at its destination damaged or that does not meet the customer's expectations, will be refunded or replaced within a week. However, the claim must be made immediately upon receipt of the item. After a period of one week, the claim will not be taken into consideration.
Additional policies and FAQs
MARTINE'S CREATIONS strives to present as well as possible, on the product sheets, the essential characteristics of the latter. MARTINE'S CREATIONS cannot be held liable in the event of incorrect information. (Error of reference, characteristic, photography ...).
In general, the descriptions (photographs, texts, graphics, information and characteristics) illustrating the creations presented are given as an indication. The photographs illustrating the creations do not enter into the contractual field. If errors have been introduced, under no circumstances can MARTINE'S CREATIONS be held liable.