MadeByCleo

Stylish Cat Collars, Personalized ID Tags + Accessories

Texas, United States
81,022 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Made By Cleo offers a refreshing variety of quality collars, ID tags, bow ties, bandanas & accessories for cats + little dogs. ►FREE SHIPPING for Order Subtotals $35 or More (U.S. Only). We are open Monday through Friday, shipping worldwide from Austin, Texas USA to every country worldwide.

►IMPORTANT NOTE ABOUT PROCESSING TIME FOR ALL ORDERS — Due to the sustained higher volume of orders this year, we have adjusted our required processing time needed to ship orders to 3-5 business days (except face mask-only orders / which ship within 24 hrs). Note: Your order will usually ship faster than this estimated timeframe -- most orders tend to ship within 1-3 business days, but we are extending the processing time range noted on our store pages to be on the safe side so that we don't fall short of your expectations in the event of a backlog.

***ABOUT SAFETY
We exercise every precaution to ensure the safety of our team members who produce the goods we ship, as well as making sure our work environment and materials are frequently cleaned and sanitized according to CDC guidelines. We hope you and your loved ones (including pets of course) are safe and well during these challenging times. If you have any questions, please don't hesitate to send us a message in Etsy or email directly to help [at] madebycleo.com. And as always, thank you for your business and support!

************************************************

►NEED ASSISTANCE WITH SOMETHING?
If you have any additional questions, please email us at help [!at] madebycleo.com or send us a convo via Etsy. We will do our best to reply within 24-48 hours to your inquiry.

*********************
WHOLESALE ORDERS
If you are interested in carrying our products in your shop or veterinary retail area, we can send you a PDF packet containing our wholesale pricing / line sheet and terms. Please email: help [!at] madebycleo.com

*********************
Main Website ► http://www.madebycleo.com
Instagram ► http://www.instagram.com/MadeByCleo
Facebook ► http://www.facebook.com/MadeByCleo
Twitter ► http://www.twitter.com/MadeByCleo
Pinterest ► http://www.pinterest.com/MadeByCleo

Announcement

Last updated on Dec 29, 2020

Made By Cleo offers a refreshing variety of quality collars, ID tags, bow ties, bandanas & accessories for cats + little dogs. ►FREE SHIPPING for Order Subtotals $35 or More (U.S. Only). We are open Monday through Friday, shipping worldwide from Austin, Texas USA to every country worldwide.

►IMPORTANT NOTE ABOUT PROCESSING TIME FOR ALL ORDERS — Due to the sustained higher volume of orders this year, we have adjusted our required processing time needed to ship orders to 3-5 business days (except face mask-only orders / which ship within 24 hrs). Note: Your order will usually ship faster than this estimated timeframe -- most orders tend to ship within 1-3 business days, but we are extending the processing time range noted on our store pages to be on the safe side so that we don't fall short of your expectations in the event of a backlog.

***ABOUT SAFETY
We exercise every precaution to ensure the safety of our team members who produce the goods we ship, as well as making sure our work environment and materials are frequently cleaned and sanitized according to CDC guidelines. We hope you and your loved ones (including pets of course) are safe and well during these challenging times. If you have any questions, please don't hesitate to send us a message in Etsy or email directly to help [at] madebycleo.com. And as always, thank you for your business and support!

************************************************

►NEED ASSISTANCE WITH SOMETHING?
If you have any additional questions, please email us at help [!at] madebycleo.com or send us a convo via Etsy. We will do our best to reply within 24-48 hours to your inquiry.

*********************
WHOLESALE ORDERS
If you are interested in carrying our products in your shop or veterinary retail area, we can send you a PDF packet containing our wholesale pricing / line sheet and terms. Please email: help [!at] madebycleo.com

*********************
Main Website ► http://www.madebycleo.com
Instagram ► http://www.instagram.com/MadeByCleo
Facebook ► http://www.facebook.com/MadeByCleo
Twitter ► http://www.twitter.com/MadeByCleo
Pinterest ► http://www.pinterest.com/MadeByCleo

Items

81022 Sales
 

All Items

Leslie Gray Harmon

Contact shop owner

Leslie Gray Harmon

Reviews

Average item review
5 out of 5 stars
(17981)
See reviews that mention:
quality 3140 shipping 1925 customer service 715

Updates

Just a friendly REMINDER -- this is the last weekend (12/11 - 12/13) to order for expected delivery by Christmas via REGULAR mail. ***Expedited shipping upgrades also available and advised for guaranteed delivery -- see options at checkout. Order today!⠀
All tied up in a little bow...heartcat2christmas_treedog2 (It's hard to pick just one color from the dozens of options in our popular Velvet Collection, but red definitely wins during the holidays)! Elegant, easy to mix-n-match with other items, and soft! Order yours today!
View all 216 updates

About MadeByCleo

Sales 81,022
On Etsy since 2012

A refreshing alternative to the big box store pet collars.

Our cat, Cleo is an indoor / outdoor kitty with an adventurous spirit. During the daylight hours when he is allowed to play outside, it has always been important to us that he have his collar with tags & bell on. The tags are his ticket home if he should ever get lost and the bell keeps the local bird population numbers from dwindling.

Back in the days before we launched Made By Cleo, we'd occasionally have to to run to the store to buy a replacement collar for Cleo. The style selections at the major pet supply stores were never anything to get excited about, at least not for cat collars. Not only were there so few basic choices to consider, but they also tended to fade and fray quickly. It seemed like a wasted opportunity to make pet collars so utilitarian-looking. We needed Cleo's collar to be functional, durable & safe, but surely it was possible to work some style into the equation?

After too many years of buying unfortunate-looking collars for Cleo, I took matters into my own hands (literally) and applied my sewing skills and professional design background to launch Made By Cleo.

The goal was simply to offer stylish, quality pet collars made in the U.S.A. at a very affordable price. I also wanted to keep the selection fresh and regularly updated with the changing seasons. I searched and tested all the hardware vendors to find the perfect, resilient safety breakaway buckle that would not pop open too easily. We also added the option to order our collars with non-breakaway buckles for customers with dogs or kitties who go for walks.

Since starting this business, Cleo, Alex (my fiance and assistant) and I have had the pleasure of getting to know so many cool pet owners from all over the world and their adorable feline and canine babies. It is our favorite part of the whole business -- the personal stories, the variety of pet names and the photos & videos our customers have shared over the years.

Shop members

  • Leslie Gray Harmon

    Owner, Designer

    For 15+ years, I've lived in Austin, Texas as an art director, nature-lover, and amateur musician. Cleo, my kitty sidekick, along with fellow music-loving husband, Alex keep me inspired & entertained.

  • Cleo the Kitty

    Boss

    Cleo found me several years ago, while I was unloading groceries in my humble college apartment parking lot. He was a wispy, scruffy little kitten then who has since grown into a sweet, adventuresome micro panther.

Shop policies

More information

Last updated on Apr 20, 2020
Frequently asked questions
PROCESSING TIME — How long will it take for my order to ship?

(Updated 4/20/20) We currently require 5-7 business days from the date you placed your order, to prepare your order for shipment. Note: This is a temporary extension from our usual 1-3 day leadtime, due to the COVID-19 pandemic and the very high volume of orders that we have been experiencing during this period.

SHIPPING — How fast, and can I pay for rush / expedited shipping?

*For Holiday Shipping Schedule - see separate section*
We ship Monday through Friday from Austin, TX USA to all worldwide destinations. Multiple shipping options are available to choose from during checkout.

STANDARD SHIPPING includes a tracking link / estimated delivery within:

► USPS First Class Domestic (all U.S. States) — 3-6 business days
► USPS First Class International — 8-14 business days (for most countries)

RUSH >> Expedited Options w/ Tracking for U.S. Customers:

► USPS Priority Mail — 1-3 Days
► USPS Priority Mail Express — 1-2 Day/Overnight

***Purchasing either Priority Mail expedited option will move your order to the front of the queue in production and guarantee that your order is shipped within 24 hrs of purchase.***

MAKING CHANGES — Is there time to change my address or order details?

We do our best to ship orders quickly. In order to request a change to either your shipping address or order details, please message us within 4 hours of placing your order for the best chance of securing the change(s). Be specific about the details of your change request to avoid delays. Once we receive your message, we will reply promptly to confirm whether or not the change is still feasible.

Note: If your order has been delivered to the post office, we have no way to re-direct the package to a different address. In these cases, your best option is to place a new order with the correct shipping address. If the original package is returned to us (and is not a custom item), we will refund the original item(s).

SIZE OPTIONS — What collar sizes do you sell?

► KITTEN (6-10" NECK SIZE)
Fits kittens + smaller adult cats (approx. 4-10 lbs)

► ADULT CAT (8-13")
Fits average-sized + slightly larger cats (~8-18 lbs)

► XL CAT (12-16")
Fits bigger or fluffier cats (~18+ lbs)

► TINY DOG (6-10")
Fits most teacup & miniature dog breeds and small puppies (~2-4 lbs). Includes D-ring (instead of round split ring used on cat collars).

► MINI DOG (8-13")
Fits most small dog breeds (~4-10 lbs) including: Chihuahua, Mini Dachshund, Papillon, Maltese, Pomeranian, Mini/Toy Poodle, Shih Tzu, Mini Schnauzer, Yorkshire Terrier, etc. Includes D-ring.

► SMALL DOG (12-16")
Fits small dogs including: Beagle, Jack Russel Terrier, Boston Terrier, French Bulldog, Cocker Spaniel, Poodle, Pug, etc. Includes D-ring.

SIZE ADVICE — What size do you think I should get?

Customers often ask for recommendations on a collar size based on the weight, age, or breed of their pet. We can try to help you make an educated guess with this info, but the surest, recommended advice is to MEASURE your pet's neck before ordering.

► HOW TO MEASURE: If you don't have a flexible measuring tape, you can wrap a piece of string around your pet's neck (not tight, but snug) to find out the length you need — then measure the string used, next to a straight ruler or tape.

► IF YOUR PET IS IN BETWEEN SIZES, first - pick either size & add the collar to the cart. At Checkout, you can include a 'Note to MadeByCleo', to let us know your pet's neck size. We'll customize the size as needed for optimal fit.

HARDWARE COLOR — Can I get gold instead of silver hardware shown (or vice versa)?

Yes, we can easily accommodate any hardware color changes (gold vs. silver OR silver vs. gold) since all of our collars are made to order.

► To request gold hardware collar accents (or vice versa, depending on whatever is the default color shown for a particular collar style) -- simply add your hardware color request in the 'Note to MadeByCleo' message box (located on the cart page before checkout).

BUCKLE COLOR — Can I get a white buckle instead of the black one shown (or vice versa)?

Yes, we can easily accommodate a substitution request for a white buckle instead of the black one shown (or black instead of white), since all of our collars are made to order. We do not offer other colors aside from black & white however. Both options are available in breakaway and non-breakaway versions (both look virtually identical to what you see used in the collars photos but obviously will function differently).

► Also, if you wish to get the collar buckle clasp upgraded to gold or silver metal, please be sure to purchase the metal buckle upgrade option (link below) in addition to the collar. (One buckle upgrade per collar).
https://www.etsy.com/listing/195398628/metal-buckle-

Seller details