Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
According to the law, you have a right of withdrawal of 14 days after receipt of your order.
Please send me an email to request a refund by mail: mariestylbijoux [! At] gmail.com
- The jewelry should be returned in its original packaging and in perfect condition.
- The jewelry will be exchanged or refunded (excluding shipping fees) as requested, within a maximum of 30 days in accordance with the legislation.
- Jewelry that is damaged can not be returned or exchanged.
- The jewels are protected in bubble wrap. However, in case of problems (jewelry lost or broken during shipment), please contact me by mail.
- The right of withdrawal does not apply to jewelry that was custom made or customized to your specifications (Article L.121-20-2 3 of the Code of consumption).
However, according to the customization done, I may accept the return. Please contact me by mail.
- Return shipping fees are not refunded.
- French cheque
The jewelry will be carefully wrapped in paper and / or bubble wrap.
Sent by recorded delivery.