Announcement    It was in Kyoto that Louise discovered Japanese paper.
This great lover of materials is then seduced by these patterns, these colors and the technicality of this mulberry fiber so flexible to work.
Back in France, she folds, glues and imagines floral or graphic luminaires that extend the journey.
And as she loves objects that have a history, she restores and creates custom lampshades to restore shine to your faded lamps!

Thank you Louisette!

Announcement

It was in Kyoto that Louise discovered Japanese paper.
This great lover of materials is then seduced by these patterns, these colors and the technicality of this mulberry fiber so flexible to work.
Back in France, she folds, glues and imagines floral or graphic luminaires that extend the journey.
And as she loves objects that have a history, she restores and creates custom lampshades to restore shine to your faded lamps!

Thank you Louisette!

Items

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Louise Gouhier

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Louise Gouhier

Reviews

No reviews in the last year
  • charlotteferrero on Apr 3, 2015

    5 out of 5 stars

    The lamp is very beautiful with a very neat realization and a beautiful Japanese paper. Louise is very attentive and knows how to adapt to your desires, so do not hesitate to call on her talent!

  • jamouroux9 on Mar 11, 2015

    5 out of 5 stars

    I was able to choose my Japanese paper without any problem! The lamp corresponded perfectly to my order, and is even prettier in real life! I recommend Mercilouisette's creations!

  • Marion on Mar 10, 2015

    5 out of 5 stars

    A beautiful unique & affordable creation. Assured delivery in less than 3 days, impeccably packaged product. I highly recommend "Merci Louisette" for all the many Origami fans!

Shop policies

Last updated on May 19, 2022
These general conditions of sale are concluded between, on the one hand Louise GOUHIER, the creator of Merci Louisette hereinafter referred to as "the creator", and on the other hand, by any natural or legal person making a purchase via the Etsy shop of Merci Louisette, hereinafter referred to as "the buyer".

These general conditions of sale govern the contractual relations between the service provider and the buyer. Any visitor can read the conditions freely.

Before each order, the buyer is invited to consult these general conditions of sale.
When the buyer validates his order, he acknowledges having read all the general conditions of sale.

The designer reserves the right to modify the conditions of sale at any time. In this case, the applicable conditions are those in force on the date of placing the order.


Produce

All the products offered by the designer are created and made by the designer. They are made by hand in a single piece or in small series, which is why there may be very slight differences with the photographs illustrating the product sheet, especially regarding the location of the paper patterns on the product.


Product Availability

The customer is informed when placing an order of the availability of the products.
However, if exceptionally the product becomes unavailable after the validation of the order, the customer is informed as soon as possible.
In the event of unavailability and out of stock, the customer may request a refund as soon as possible.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
• Product quality or conformity issues
In case of delivery of a product that does not correspond to the order (defective or non-compliant), the buyer must make his claim to the designer within 14 (fourteen) days from the signing of the distribution slip (delivery).
Any claim made outside this period cannot be accepted.

Any return requires the express prior agreement of the designer. Under no circumstances will it accept a return prepaid or cash on delivery.
Any return that does not benefit from its prior express agreement will not be accepted. It will be automatically returned to the buyer.

The return of defective or non-compliant products must be made within 14 (fourteen) working days from the agreement and the assignment of a return number by the designer. A copy of the purchase invoice, including the return number assigned by the designer, must be returned with the product.
Otherwise, we will not proceed to any exchange or refund of the products thus ordered.
The designer undertakes to refund or exchange any item that does not correspond to the order: defective or missing item, non-compliant with your order. In the case of a refund, it will be made within a period less than or equal to 30 (thirty) days after receipt of the returned products.
The return costs for a product declared not in conformity with the order or defective on delivery, are borne by Merci Louisette. It will reimburse you for the return costs. The assumption of these return costs will be capped at the rate corresponding to the shipment by Colissimo.
Failure to comply with the procedure set out above and the deadlines indicated, the buyer may not make any claim for non-conformity or apparent defect of the products delivered, the products being then deemed compliant and free from any apparent defect.


• Cancellation and return conditions
Any return of goods, exchange or refund must be the subject of a prior written agreement from the designer.
The product must be returned in its original packaging before any refund or exchange. 
Custom-made items are neither exchangeable nor refundable. 
Products returned incomplete, damaged or soiled by the buyer are not returned or exchanged.
The buyer has a withdrawal period of fourteen clear days from receipt of the order by hand to make a request to return the product to the Service Provider for exchange or refund without penalty, with the exception of reshipment costs at the rate in force on the day of shipment. According to European law, the return costs are the responsibility of the buyer. 
This period runs from the day of receipt in person of the consumer's order. If this period expires on a Saturday, Sunday or a public holiday or non-working day, it shall be extended until the first following working day. 
Any return request received by the Service Provider beyond this period of 14 days for any reason whatsoever will not be accepted.
To exercise his right of withdrawal, the buyer must contact the designer by e-mail contact [!at] mercilouisette.com to inform her of his withdrawal and making an explicit statement with the reasons for the withdrawal. 
The buyer must imperatively return to the designer the items ordered, at his expense, within 14 days. 
Beyond that, the designer reserves the right to refuse them. 
The product must be returned to the following address: 

Louise GOUHIER
20, rue meynadier
75019 PARIS

Returned items must be new, unused and in a condition suitable for remarketing. Only the price of the returned item(s) will be refunded by transfer to the buyer's bank account or PayPal account. 
The returned products will be refunded excluding shipping costs at the latest within 14 days of receipt of the returned goods, after quality control and if the instructions set out above are not scrupulously respected, the products will be returned to the customer with the mention "not in accordance with the original condition"
Payment
Rates

The prices appearing in the catalog are indicated in euros all French taxes included excluding delivery costs. The amounts excluding taxes appear on the invoice sent to each buyer. Any change in VAT rate may be reflected in the price of the products.

The designer reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The price is payable in full and in a single payment at the time of the order.
The service provider accepts payments by PayPal, credit card, check. For payments by check, the order will be sent upon receipt of payment.

The buyer guarantees to the creator that he has the necessary authorizations to use the payment method he has chosen, during the validation of the order form. The creator reserves the right to suspend any order management and delivery in case of refusal of authorization of payment by credit card by officially accredited organizations or in case of non-payment.

In particular, the designer reserves the right to refuse to make a delivery or to honor an order from a buyer who has not fully or partially paid for a previous order or with whom a payment dispute is being administered.
Shipping
Delivery

• General
The buyer is responsible for the accuracy of the delivery details he has recorded on the site. Any costs inherent in a contact information error will be borne by him.

• Delivery costs
Delivery costs are the responsibility of the buyer and invoiced in addition to the selling price of the products. The buyer is informed before the final validation of his order of the delivery costs related to the said order and payment will be requested from the buyer for the total amount of the purchase, including the prices of the products ordered plus the delivery costs.
The delivery costs are for a delivery in Letter Max or Colissimo Suivi de la Poste. Delivery costs are charged € 5.5.

• Characteristics of the Colissimo Suivi de la Poste system
Failure to comply with the procedures set out below will result in no claim by you being accepted.
You are delivered to your home by your postman. In case of absence, you - or the recipient of the ordered product - receive a notice of passage from your postman, which allows you to collect the products ordered, at the post office on which you depend, for a period of fifteen days.
The buyer is required to check the condition of the packaging of the goods on delivery and to report the damage due to La Poste on the delivery note, as well as to the designer, within one week, by email to contact [!at] mercilouisette.com or by post to the following address:
Louise GOUHIER
20 Meynadier Street
75019 PARIS

Shipments outside the France are not tracked, the creator can not be held responsible for the loss of mail. The buyer must contact La Poste for any complaint. If the buyer wants a tracked shipment, he will have to contact the designer before the payment of the order, the delivery costs will be reassessed accordingly.

• Delivery times (in working days)
Delivery times are given only as an indication from the sending of the order. The designer can in no way be held responsible for the delivery times of the Post Office and the consequences of a delay in delivery for the buyer, whatever their nature. Any possible exceeding of the delivery times will not give rise to damages, withholding, reduction of price paid or cancellation of order.

In the event of a delay in delivery compared to the date initially set, you must notify us in writing (mail, fax, email) or by telephone in order to improve the quality of service that may be offered to you and to allow us to carry out an investigation with the carrier.
A carrier survey can take up to 21 business days. If during this period the product is found, it will be immediately rerouted to the place of delivery designated in the order form.
On the other hand, if the ordered product is not found at the end of this 21-day investigation period, we will proceed at our expense to a new shipment of the products you have ordered.
In the event that the ordered product is no longer available, the buyer will be refunded.
Additional policies and FAQs
Dispute Resolution

These online sales conditions are subject to French law. In the event of a dispute, only the French Courts will have sole jurisdiction. In case of difficulty or complaint on the occasion of an order, the buyer can contact the designer to find an amicable solution.