MyCottonHouse

Handmade bags for those looking for something unique

708 ventes

Propriétaire de la boutique

Teresa

Contacter

Annonce   Thank you for visiting My Cotton House! Here you will find handmade bags and purses made of natural resources, such as cotton fabrics, Harris Tweed, hessian, linen and most of all cork, which is an amazing eco friendly product harvested and manufactured in Portugal; definitely my best seller!

People's attention is drawn to the rustic look and the smooth soft touch of the cork and they just love it because it is so unique. I also like to combine the famous and exclusive Harris Tweed wool from Scotland with the Portuguese cork and I am proud to say I was the first shop on Etsy to do so.

Feel free to drop me a line if you'd like any further information

Thank you for stopping by!

Happy shopping!


mycottonhousemail [!at] gmail.com

Annonce

Dernière mise à jour : 25 juin 2018

Thank you for visiting My Cotton House! Here you will find handmade bags and purses made of natural resources, such as cotton fabrics, Harris Tweed, hessian, linen and most of all cork, which is an amazing eco friendly product harvested and manufactured in Portugal; definitely my best seller!

People's attention is drawn to the rustic look and the smooth soft touch of the cork and they just love it because it is so unique. I also like to combine the famous and exclusive Harris Tweed wool from Scotland with the Portuguese cork and I am proud to say I was the first shop on Etsy to do so.

Feel free to drop me a line if you'd like any further information

Thank you for stopping by!

Happy shopping!


mycottonhousemail [!at] gmail.com

Teresa

Contacter le vendeur

Teresa

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Communiqués

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A propos

My Cotton House can be described as a "family-run business" which was created in 2012 out of love for the world of crafts. Felt and fabric were our stepping stones before we fully came to know how marvelous, sustainable and vast the use of cork was. Since then, we mainly produce cork based items, at times marrying cork with fabric, Harris Tweed and Irish wool and have a wide customer base in all four corners of the world.

We pride ourselves in the high standards we practice and the attention to detail give, not only to our creations, but also to our customers, by ensuring we meet their requirements and expectations.

The cork we use is harvested in Portugal, where the items are manufactured with love by mum Teresa. We ship from Portugal and the UK.

Membres de la boutique

  • Teresa

    Propriétaire

    My Cotton House brings you unique handmade items. We pride ourselves in our high standards and eco-friendly stance by mainly working with cork, which is light and as resistant as leather. All items can be tailored to meet your requirements.

CGV de la boutique

Dernière mise à jour : 11 juillet 2018
Hi and welcome to my shop! I'm happy you stopped by!

You will find cute items handmade for you with love, care and great attention to detail, using only the best top quality materials. They make perfect and unique gifts!

Modes de paiement acceptés

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepte les cartes cadeaux Etsy et les crédits Etsy
Retours et échanges
J'accepte sans problème les retours, les échanges et les annulations
Contactez-moi sous : 14 jours après la livraison
Renvoyez les articles sous : 30 jours après la livraison
Une annulation doit être demandée sous : 24 heures après l'achat
Les articles suivants ne peuvent pas être retournés ni échangés
Etant donnée la nature de ces articles, à moins qu'ils n'arrivent endommagés ou défectueux, je ne peux pas accepter les retours pour :
  • Commandes sur mesure ou personnalisées
  • Produits périssables (aliments ou fleurs par exemple)
  • Téléchargements numériques
  • Articles intimes (pour des raisons de santé/d'hygiène)
Vous avez des questions au sujet de votre commande ?
N'hésitez pas à en cas de problème avec votre commande.
Informations concernant les retours et échanges
Returns and cancellations

I accept returns and cancellations (this does not apply to custom/personalised made orders - please see additional policies). You must inform us of your decision to cancel/return the item through Etsy conversation.

You must request a cancellation within 24 hours of purchase. If the item has not been shipped yet we shall reimburse you the payment received from you, including postage costs.

If the item has been already shipped please contact us within 3 days of its delivery through Etsy convo. You must return the item within 7 days of receiving and we will refund you once the item is received in its original unused condition.

You will have to bear the direct cost of returning the goods.

I am not responsible for any customs fees or any other fees resulting from the return. In the event that they occur they will be deducted from the refund.
Paiement
I accept payments via PayPal, credit and debit cards, Etsy gift cards and some international payment methods supported by Direct Checkout.

If you need further information about buying on Etsy check these help links:
http://www.etsy.com/help/article/339
http://www.etsy.com/help_guide_checkout.php
Expédition
At the moment all 'custom/made to order' items will be dispatched from Portugal. All 'ready to ship' items will continue to be dispatched from the United Kingdom.

All 'ready to ship' items will be shipped within 3 to 5 working days after confirmation of payment. For items that are made to order see shipping time details in each listing.

Your item will be sent to your Etsy address, unless specified otherwise. Please let me know in the "Note from buyer" section when you buy or by Etsy Convo if you want it sent to a different address.

I will notify you when your order has been shipped.

I like to know that your order has arrived safe, so please feel free to give me your feedback.

For peace of mind all orders from the UK will be shipped via Royal Mail Signed For or Royal Mail International Tracked and Signed, which is insured, fully tracked with signature on delivery and online confirmation.

Delivery times using Royal Mail vary according to your destination and are available here: http://www.royalmail.com/personal/international-delivery/international-standard

From Portugal all items will be shipped via CTT by Registered Mail with Tracking Number or via Correio Azul Internacional, which is tracked.

Estimated delivery time from Portugal:
To Portugal: 1 to 5 business days
To Europe: 3 to 10 business days
Rest of the world: 7 to 21 business days

Please note that delivery times do vary and delays may occur due to post office issues, customs, holidays, weather, etc.

IMPORTANT NOTES:

2. I am not responsible for delays due to customs or issues related to post office services.

3. I am not responsible for any custom duties, import taxes or any additional postal fees that may apply in your country.
Autres conditions et FAQ
I am happy to accept custom orders under the following conditions:

- 100% non-refundable upfront payment
- If your request is a variation of an already available item the price may increase depending on your requirements.
- Once we have agreed with your requirements I will set up a custom "Reserved for" listing in my shop for you to purchase. Once payment is made I then start creating your item.
- If after I start working on your order you want to cancel the order you forfeit your order and the payment already made (minus shipping) and the item may be listed in the shop for selling to the general public.
- There are no refunds on custom made items.

I make every item with a lot of care and attention to detail and I will never send out an item that I am not completely satisfied with.

Please don't hesitate to contact me via Etsy if you have any doubts or questions about your custom order.
Confidentialité
PRIVACY POLICY
I am committed to processing personal information about customers in a way that is safe, secure and non-invasive. Under the EU General Data Protection Regulation (GDPR) 2018 this document sets out what data I collect and store when you buy from me, why I collect it, who the information is shared with and the rights of the customer to have the information changed or deleted.

WHAT INFORMATION IS COLLECTED:
Name and address
Email

I have no access to your debit/credit card details as this information is collected separately by Paypal or Etsy's payment processor, depending on the payment method you chose. Your information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it.

WHO THE INFORMATION IS SHARED WITH:
I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy - I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Postal services - I will share your name and address with these third parties, but only to the extent necessary to perform these services.
Complying with the law - (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; (d) protect the rights, property, and safety of my customers or others

WHY AND HOW THE INFORMATION IS COLLECTED:
Your personal information, provided to me by Etsy, will only be used by me, as needed to fulfill your order, to communicate about customs orders over email or through Etsy's messaging system, to provide customer support or to settle any disputes should they arrive.

KEEPING PERSONAL INFORMATION SECURE:
I am committed to keeping customer's personal information secure. It will not be sold, inappropriately shared or accidentally used. All technology in use by me is kept up to date with current security software and is not made available for use by anyone else.

ACCESS TO PERSONAL INFORMATION:
You have the right to know what personal data I hold about you and to ask for that data to be changed or deleted as long as it does not interfere with the obligations of the business, e.g. submitting taxes. You also have the right to complain to your if local data protection authority if you believe there is a problem with the way I handle your data.

HOW LONG PERSONAL INFORMATION IS KEPT:
Under UK law, business records must be kept for seven years. In the case of invoices and receipts, customer information is also included. This information will be securely disposed of as soon as practical

For purposes of EU data protection law MyCottonHouse is the data controller of your personal information. If you have any questions or concerns, you may contact me at mycottonhousemail [!at] gmail.com

Plus d'informations

Dernière mise à jour : 24 mai 2018
Coordonnées du vendeur
Teresa Santos
27 Hollyacres
WORTHING, BN13 3TD
United Kingdom