SelnaStore

Privacy Policy

This Privacy Policy describes how and when Selna Store collects, uses, and shares information when you purchase an item from our shop, contact us, or otherwise use our services through Etsy.com and its related services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy and any third-party services you access through Etsy. Please refer to Etsy’s Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfill your order, Etsy provides us with certain information that you have authorized Etsy to share, including:

* Your name
* Email address
* Postal address
* Payment information (processed securely through Etsy)
* Details of the products you purchase

You may also choose to provide additional personal information if you contact us directly.

Why We Need Your Information

We rely on several legal bases to collect, use, and share your information, including:

* To fulfill your order and provide customer service
* To resolve disputes and provide support
* To comply with legal and tax obligations
* To improve our products, services, and customer experience
* To comply with Etsy's Seller Policies and Terms of Use

Information Sharing and Disclosure

We share your personal information only when necessary, including:

* Etsy, as required to provide our services and comply with Etsy policies
* Delivery and fulfillment providers when necessary to complete your order
* Legal authorities when required by law
* Service providers that help us operate our business, only to the extent necessary

We never sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal, tax, and regulatory obligations. Generally, we retain order-related information for up to 4 years unless a longer retention period is required by law.

Transfers of Personal Information

Because Etsy and certain service providers may operate globally, your information may be stored or processed outside your country of residence. Appropriate safeguards are used where required by law.

Your Rights

If you reside in certain territories, including the European Union, you may have the right to:

* Access the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your personal information
* Restrict or object to certain processing activities
* Withdraw consent where applicable

Please note that we may retain information when required for legal or tax purposes.

Contact Us

For privacy-related questions or requests, please contact us through Etsy Messages
For the purposes of EU data protection law, Selna Store is the data controller of your personal information.