General terms and conditions of sale

Privacy Policy (other)
These privacy policies describe how I collect, use and share your information, as well as when I can use it, when you order from me through the Etsy.com platform.

IMPORTANT: I, Audrey Shirley Chiche, affirm that I do not communicate your data to any other seller of goods or services other than those necessary for the completion and follow-up of your order (Carrier, Etsy etc.). Under no circumstances do I provide your details for profit.

These rules do not apply to the practices of third parties that I do not own or control, including Etsy or any third party services that you may access through Etsy. You can consult the Etsy Privacy Policy to learn more about the site's privacy practices.

1. The personal information collected:
To process your order, you must provide me with certain information (that you have authorized Etsy to send me), including your name, email, postal address, payment details, as well as a description of the product you are ordering. You can also decide to provide me with some additional personal information (for example, for an order of personalized objects), by contacting me directly.

2. Legal bases :
I rely on legal bases to collect, use and share your information, including:
- to provide you with my services, for example when I use your information to process your order, resolve a dispute or provide customer service;
- When you have given me your explicit consent, which you can revoke at any time, for example by subscribing to my newsletter;
- If necessary, to comply with a legal obligation, a legal ruling or in connection with a request from the courts, such as keeping information about your purchases in accordance with tax legislation;
- If necessary, to serve my legitimate interests, in the event that these legitimate interests are not invalidated by your rights or interests, such as 1) providing and improving my services.
- I use your information to provide the services you have requested and in my legitimate interest to improve these services;
- Compliance with the Sellers' Regulations and Etsy's Terms of Use. I use your information, if necessary, to comply with my obligations under the Sellers' Regulations and Etsy's Terms of Use on the site.

3) Information sharing and dissemination

Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:

- Etsy. I share your information with Etsy when necessary to provide you with my services and to comply with my obligations as defined by the Sellers' Regulations and Etsy's Terms of Use.
- Service providers. I use certain third parties in whom I have confidence to carry out certain actions: transport companies (La Poste, Mondial Relay, Chronopost for example).
- I may have to share your personal information with these third parties, but only those that are essential to the performance of these services.
- Compliance with legislation. I may collect, use, store and share your information if I believe in good faith that it is necessary and reasonable for: (a) respond to a legal process or request from the state; (b) enforce my agreements, terms or regulations; (c) prevent, investigate or manage any fraud or other illegal activity, or any technical or security problem; or (d) protect the rights, property and safety of my clients or other persons.


4) Data retention

I keep your information only as long as necessary to provide you with my services and for the purposes set out in my privacy policy. I may also have to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I keep them for a period of time of: 4 years.

5) Transfers of personal information outside the EU

I may potentially store and process your information via third party hosts located in the United States or other countries. I may therefore transfer your personal information to a jurisdiction where data protection and government supervision legislation is different from that of your country. If I have to transfer your personal information outside the European Union, I rely on the Protection Shield