WaterTankManufacture

"Haute Couture" water flush tanks and washbasins

L’Étrat, Auvergne-Rhône-Alpes On Etsy since 2014

WaterTankManufacture

"Haute Couture" water flush tanks and washbasins

L’Étrat, Auvergne-Rhône-Alpes | 0 Sales

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Announcement    We are a creative workshop of custom-made water flush tanks.

We lean on five years in the sanitary market. This experience led us to the report that the offer on the market of sanitary products is common, deplorable, uninteresting.
We regret this conformity, this lake of originality.

That is why we thought about bold and original products, but also discreet and elegant.

Each creation is unique and aims to be the reflection of customer’s lifestyle.

We love to stimulate materials and know-how, with the industrial requirement used for design and aesthetics.

Our whish is to bring each customer a large range of finishes, materials and textures, to make him/her choice unique.

Announcement

We are a creative workshop of custom-made water flush tanks.

We lean on five years in the sanitary market. This experience led us to the report that the offer on the market of sanitary products is common, deplorable, uninteresting.
We regret this conformity, this lake of originality.

That is why we thought about bold and original products, but also discreet and elegant.

Each creation is unique and aims to be the reflection of customer’s lifestyle.

We love to stimulate materials and know-how, with the industrial requirement used for design and aesthetics.

Our whish is to bring each customer a large range of finishes, materials and textures, to make him/her choice unique.

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    WTKM

    Contact shop owner

    WTKM

    Shop policies

    Last updated on August 21, 2015
    We lean on five years in the sanitary market. This experience led us to the report that the offer on the market of sanitary products is common, deplorable, uninteresting.
    We regret this conformity, this lake of originality.

    Our mission is to distill a new look on the objects we are surrounded by.

    We create objects with in instinctive way, without any justification, without concessions acccording to the function, "the style for the style".
    We salvage and disguise objects, to reveal their beauty and give them a new sens or a different function.

    Accepted payment methods

    Returns and exchanges
    In case of damages occuring during the transport, the addresse or the receiver of goods has to proceed immediately to reserves, significant and written on the shipment document at the time of the delivery of the parcel.
    The motivated protest must also be formulated under 48 hours from the delivery, by registered mail with Creatome (CREATOME, Les Brossettes – Les Vignes, 42580 L’Etrat) in order to confirm the reserves made during the reception of goods.
    The Customer also undertakes to keep litigious goods - contents and packaging - at the disposal of the carrier for a possible return of these one for the purposes of expertise.


    Any return of product(s) has to be the object of a preliminary agreement written by WTKM. Should the opposite occur, no return, whatever reason it is, will be accepted nor paid off.

    Any order takes by rights, the support of the customer in these general terms of sale.
    No particular condition shall, unless expressly accepted in writing by the seller prevail over the G.C.S. Any clause to the contrary proposed by the buyer shall not therefore, unless expressly agreed, be binding on the seller, irrespective of when the seller knew of that clause.

    The French law governs these general terms of sales. In case of dispute, only the French Courts will be only competent.
    If legal proceedings are commenced against the buy by any third party in another court, the buyer waives all rights to invoke any guarantee against the seller before this court.

    In case of difficulty or in case of complaint concerning an order, the Customer has to contact the Customer Department (WTKM, Les Brossettes – Les Vignes, 42580 L’Etrat / Email : contact [!at] wtkm.fr ) to find a mutual agreement.
    Payment
    We accept payments by check and bank transfer.

    We ship orders as soon as we receipt the payment.
    Shipping
    General Terms of Sales

    Water Tank Manufacture (below mentioned the « Site », « WTKM », the « Seller » and the « Brand ») is edited by the Company CREATOME, the SARL(the LIMITED COMPANY) with a capital of 1500 euros, whose head office is based in L’ETRAT ( 42580 ) - Brossettes Les Vignes, identified with ST ETIENNE'S RCS under him(it) n°753136001, intracommunity VAT number N FR 13 753 136 001 00017 (below mentioned Creatome).

    All the requests made on the Site: www.wtkm.fr / WTKM are submitted to the present general terms of sale. The CREATOME company reserves the right to adapt or to modify at any time the present version of general terms of sales applying to any transaction.


    I – The Customer


    The Customer declares being a major and natural person, and to have the legal capacity or to be a holder of a parental consent allowing him/her to do an order to WTKM. During the transmission of professional or personal data about the Customer to WTKM, the Customer has to guarantee the accuracy and the exhaustiveness of the compulsory data that he is supplying, so that WTKM can easily contact him/her afterward. In case of errors in the address’ description and phone number, WTKM could not be held responsible for the impossibility to contact the Customer or to send him/her the order.


    II - Products


    Products proposed for sale are the ones described on the Site Water Tank Manufacture, which brings the biggest care in the presentation and the description of these products to satisfy at best the information for the Customer. It is however possible that not substantial errors can appear on the Site, what the Customer recognizes and accepts.
    In any case, the customer has the possibility of bringing suggestions as for the finished product’s design during the negotiation of the contract of sale.
    Once the contract of sale trained between the Customer and WTKM, or after written validation of the Customer (on paper or electronic support), WTKM makes a commitment to supply to the Customer the product such as described in the contract previously quoted.

    The products « model’s » offer is valid as long as it is avalaible on the Site, « model » qualifying a format of customizable product by the Customer.

    WTKM keeps the right to bring to all products, at any time and without advance notice, any modification considered necessary for the improvement of the technical or esthetic quality.


    Right to withdraw:

    By virtue of the article M121-21-8 of the Code of the Consumption, the right to withdraw cannot be exercised for contracts:
    - " Of supply of services completely executed before the end of the withdrawal period and the execution of which began after express preliminary agreement of the consumer - (here, the Customer) - and express renunciation of its right to withdraw
    - " Of supply of goods made according to the consumer’s specifications or clearly personalized " (here, the Customer)
    - " Of supply of the goods which, having been delivered and due to their nature, are mixed in a inseparable way with other articles "


    That is why, in case of aesthetic non-conformity, the Customer cannot exercise his right to withdraw if the delivered product is in compliance with the aesthetic specifications mentioned in the contract of sale.

    In case of technical non-conformity of the product, the Customer can implement the guarantee of conformity of WTKM (of 6 months as from the purchase date of the corresponding product).
    The Customer shall provide WTKM with all evidences regarding defects or anomalies reported, with a followed-up letter or en email to WTKM Les Brossettes – Les Vignes, 42580 L’Etrat. E-mail : office [!at] wtkm.fr).
    Once the Customer have sent his complaint to WTKM within the specified time, and provided the Brand’s liability has been established, the Brand shall replace the good he has acknowledged as non-conforming – with the best delivery time and subjected to avalaibility – to the exclusion of all other indemnities and/or damages.

    Complaints do not discharge the buyer from his obligation to pay the price according to the contract terms irrespective of whether the complaints is justified.

    Moreover, if the goods are not used for a purpose or in accordance with a process normally intended for goods of the same kind, no claim will be admissible.

    In case of conformity defect of a product sold by WTKM and noticed by the Brand, this one makes a commitment to supply spare parts contained in finished products. All the spare parts are also available on the market for the Customer, for a minimal duration of 5 years from 2014, that is until O1 in January, 2019.

    III – The order

    The order can be registered with an interlocutor of WTKM, in a written letter or e-mail, except the contact form available on the WTKM’s website.
    The customer will have the possibility, before definitively validating his order, to verify the detail of this one and it’s total amount, and to correct some possible errors, before confirming this one to express his acceptance.
    Any order confirmed by the Customer is considered as a contract of sale and acceptance of all the conditions mentioned here, and can not be modified or cancelled, except with the express acceptance of the Seller.

    WTKM will refuse any order of a Customer with whom there would be a dispute or an incident concerning the payment of a previous order, or which would violate the measures of these mentioned here
    In this hypothesis, WTKM will inform by e-mail the Customer. If the Customer do not proceed with WTKM to the correction of the erroneous or opposite elements in the present general terms of sale, WTKM has the right not to treat the order.

    An e-mail of confirmation recapitulating the order (products, price, availability of products and delivery time, quantity) will be sent to the Customer by WTKM. For that purpose, the customer accepts formally the use of the e-mail for the confirmation by WTKM of the contents of his order. In any case, invoices are sent during the delivery and by mail way.


    IV – Price and terms of payment

    1. Determination of the price


    Products’ prices mentioned in the Seller’s offer and order are indicated in euros, all taxes inclusive except contribution to freight costs.
    The total amount of the order (all taxes and freight costs included) is indicated in the confirmation sent by e-mail from WTKM to the Customer.

    WTKM hold the right to modify its prices at any time, but products (indicated previously) will be charged on the basis of the current price lists at the time the order was registered, subjected to availability.


    2. Terms of payment


    For every order, the Customer has to settle the total amount of the order before the shipping of goods, and an account of 30 % for the Customers being located in France, or of 50 % for the Customers being located off French territory.

    The purchases settlement can be made :

    • Bank check

    In case of banking payment by check, this one must be collected from a bank located in metropolitan France.

    The check is collected upon receipt of this one at the following address:

    Water Tank Manufacture,
    Les Brossettes - Les Vignes,
    42580 L’Etrat


    According to data protection acts of January 6th, 1978, the Customer has, at any time, a right of access, rectification, and opposition on all personal data by writing at the address quoted above, by mail and by justifying your identity with WTKM.

    • Bank transfert

    WTKM’s account ID will be transmitted to the Customer during the confirmation of order.

    3. Data retention

    Datas registered and held by WTKM are the proof of the order and all the past transactions. Datas registered by the payment system are the proof of the financial transactions.


    V - Delivery


    Goods are delivered at the delivery address indicated by the Customer in the contract of sale. This one also can be the address of quite different natural person of the Customer’s choice located in metropolitan or international France.

    The indicated deadlines are indicative, corresponding to an average deadlines of treatment and delivery. WTKM makes a commitment to respect the delivery deadlines stipulated on the contract of sale. However, WTKM could not be held responsible for consequences due to a delay of routing or for a major case of strength not being of its fact.

    In order to respect deadlines, the Customer has to guarantee having communicated the exact and complete information concerning the delivery address (such as, in particular: street number, building number, staircase, access codes, names and/or numbers of intercom, etc.).
    WTKM cannot be held responsible for an error of delivery resulting from a wrong delivery adress supplied by the Customer.

    Deliveries are made by carrier and give rise to invoicing of postal charges. These postal charges are mentioned in the price offer made for the Customer and in the contract of sale.
    Freight costs are including the packaging, the handling and the mail expenses.
    To insure the best protection of the parcel, these are oversized and protected.

    Deliveries are made to the address indicated in the order (which only can be in the agreed geographic zone).
    The delivery cannot be made in relays or in POBs.

    In the case of a delivery at a private individual, a person asked to receive the delivery must be major. In case of absence or access problem to the delivery place, for a delivery made by the carrier of WTKM’s choice, the parcel is automatically deposited in the carrier’s warehouse and WTKM is immediately informed about it, to plan a new address or delivery date.
    The Customer makes a commitment to supply to WTKM within two days following the reception of the notification of non-delivery, the necessary elements to do the delivery in the best conditions - with an accessible and definitive delivery address, as well as a date and a schedule of certain presence at the delivery place.

    The risks are due to the Customer from the moment when products are received at the indicated address on the order, except in case of the incoterm defined on the contract of sales change the care of these risks.

    However, WTKM does not take responsibility of expenses and risks of unloading of the delivery at the address indicated on the order form.

    In case of damages occuring during the transport, the addresse or the receiver of goods has to proceed immediately to reserves, significant and written on the shipment document at the time of the delivery of the parcel.
    The motivated protest must also be formulated under 48 hours from the delivery, by registered mail with Creatome (CREATOME, Les Brossettes – Les Vignes, 42580 L’Etrat) in order to confirm the reserves made during the reception of goods.
    The Customer also undertakes to keep litigious goods - contents and packaging - at the disposal of the carrier for a possible return of these one for the purposes of expertise.


    Any return of product(s) has to be the object of a preliminary agreement written by WTKM. Should the opposite occur, no return, whatever reason it is, will be accepted nor paid off.


    VII – Applying right

    Any order takes by rights, the support of the customer in these general terms of sale.
    No particular condition shall, unless expressly accepted in writing by the seller prevail over the G.C.S. Any clause to the contrary proposed by the buyer shall not therefore, unless expressly agreed, be binding on the seller, irrespective of when the seller knew of that clause.

    The French law governs these general terms of sales. In case of dispute, only the French Courts will be only competent.
    If legal proceedings are commenced against the buy by any third party in another court, the buyer waives all rights to invoke any guarantee against the seller before this court.

    In case of difficulty or in case of complaint concerning an order, the Customer has to contact the Customer Department (WTKM, Les Brossettes – Les Vignes, 42580 L’Etrat / Email : contact [!at] wtkm.fr ) to find a mutual agreement.


    VIII – Computing and liberties

    Informations collected by WTKM during an order are necessary for the management of the transaction. The Customer is informed that a company in charge of the orders analysis and the fight against the credit card and checks fraud can also collect these informations.

    According to data protection acts of January 6th, 1978, the Customer has, at any time, a right of access, rectification, and opposition on all personal data by writing at the address quoted above, by mail and by justifying your identity with WTKM.



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