phileadesign

Minimal Jewelry, Dainty Necklaces & Personalized Gifts

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Léa Aggoune

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Léa Aggoune

Reviews

Average item review
5 out of 5 stars
(16)
See reviews that mention:
Shipping 3 Customer service 3

About phileadesign

Sales 80
On Etsy since 2015

Dainty, meaningful bespoke jewelry.

Founded by French designer Léa Aggoune in 2015, Philéa Design is a brand of minimalist and meaningful jewelry for people who appreciate the lighter side of life. And shiny things!

Conceived, imagined and illustrated by Léa then handmade in collaboration with talented artisans, the focus is to use precious refined materials combined with poetic references, to create high quality pieces for you and your loved ones to keep and cherish for years to come.

Shop members

  • Léa

    Owner, Designer

Shop policies

Last updated on March 7, 2018
Production Time:
The current production time for custom orders is 7-10 business days
If you’d like to have your order faster or by a specific date, please contact us.

Promotions & Discounts:
Please check our announcement in shop home page for infos about our latest discounts.

Wholesale:
We are happy to accept orders of large quantity! Please contact us for best pricing.

Please contact us if you have any question or request.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
In the case you don't feel happy with your order, I gladly accept exchanges and refunds under the following circumstances:

- Please send me a message immediately after receiving the package so we can work something out.

- Exchanges and refunds are valid ONLY within the first 30 days after purchase.
- All shipping fees need to be covered by buyer.

- The item has to be in new condition and on their original packing.

- No refunds/exchanges accepted unless the product is sent back to me and confirmed to arrive.

- Shipping costs and customs are not refundable.

I take great care on the package of my jewelry to ensure it'll arrive to you in perfect condition, but in case some damage of the item occurs due to transportation, don't worry, let me know as soon as possible. I can exchange it upon return of the damaged item.
Payment
We accept PayPal, all major credit cards, and ETSY gift cards.

For cancellations, please contact us within 24 hours of completing your order. Otherwise, we cannot cancel the order as the jewel has been sent for production already. If it is the case, we unfortunately cannot accept any refund.

Please note that your order will be processed when the payment is cleared.

Here is a handy FAQ sheet regarding billing information and questions:
Shipping
Please double-check your shipping address before you place your order.
All items are carefully packaged with love in a box ready to be gifted, to someone or to yourself!

Our current turnaround time is about 7 - 10 business days upon ordering.

All international shipping times may vary due to customs clearance and other variables.
Customers are responsible for all duty fees issued by their respective countries.
We have no control over international shipping times but we do insure all packages are sent with a tracking number.
Note that priority mail does not include insurance.
Additional policies and FAQs
Can’t find what you’re looking for? We would be delighted to design a custom piece for you!
Feel free to contact us to request a design.