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Lorna Johnston

Contact shop owner

Lorna Johnston

Reviews

Average item review
5 out of 5 stars
(151)
See reviews that mention:
Quality 15 Shipping 28 Customer service 18

About pinkbluesky

Sales 400
On Etsy since 2012

Shop policies

Last updated on July 29, 2020
Thankyou for visiting my shop, please feel free to message me with any questions about my items. I am happy to make customers ideas come to life, with no obligation to buy if you do not like the finished item. Custom made jewellery can be made to suit a certain style, colour, era or idea.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are not happy with an item or the quality of it, I would like to be informed within three days of receipt and then we can discuss options to resolve this. As my beads are handmade and unique,there will be varying differences in size , even in a set. Please ask any questions before buying as to colour, size,metals used etc. That way it is easier to assure you are satisfied with your purchase when you receive it.
Payment
I prefer to be paid by paypal, it is quick and safe for both you and I to use.
Shipping
I aim to mail my items within two days of the item being paid for. Small items will be posted first class mail, others will be posted first class recorded. If you would like insurance on your item, please mail me as this will cost extra.
Additional policies and FAQs
All of my beads are handmade by me, unless stated otherwise.They are made with a lot of time, patience and care put into them. Please be aware that glass beads even when they have been kiln annealed will not stand rough handling. But if looked after properly will last a very long time .
Thankyou for taking the time to look at my shop :)