thebrashop

Beautiful Lingerie Making Supplies * Bespoke Lingerie *

Liverpool, United Kingdom On Etsy since 2012

11,281 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

thebrashop

Beautiful Lingerie Making Supplies * Bespoke Lingerie *

Liverpool, United Kingdom | 11,281 Sales

Announcement    COVID 19 Update from Bra Shop.
I am still accepting & dispatching orders as usual for UK customers. Overseas customers please see below.

Delivery - UK customers
I will aim to get your order to you as quickly as possible and meet the delivery date given to you at the checkout, but you may experience some short delays from delivery partners.

Delivery Services:
Royal Mail - Delays in delivery. Post seems to have settled, but I am still getting reports of late deliveries. Can I ask that you allow a few extra days, before contacting me. I cannot give estimates of delivery times beyond the ones stated by Royal Mail.
UK
1st class. 1 - 2 days
2nd class. 2 - 3 days
Europe
3 - 5 business days (allow up to 2 weeks)
Outside Europe
6 - 7 business days (allow up to 3 weeks)

DPD - Delivering as usual, short delays may be expected
Health and safety
I am closely following the recommendations of the World Health Organization (WHO) for info on staying healthy and safe in the UK.

International Customers - Outside UK.
I have started shipping overseas again. ALL orders will be shipped using Royal Mail signed/ tracked for delivery service. As always any over payment in postage will be refunded.

Announcement

Last updated on Dec 2, 2020

COVID 19 Update from Bra Shop.
I am still accepting & dispatching orders as usual for UK customers. Overseas customers please see below.

Delivery - UK customers
I will aim to get your order to you as quickly as possible and meet the delivery date given to you at the checkout, but you may experience some short delays from delivery partners.

Delivery Services:
Royal Mail - Delays in delivery. Post seems to have settled, but I am still getting reports of late deliveries. Can I ask that you allow a few extra days, before contacting me. I cannot give estimates of delivery times beyond the ones stated by Royal Mail.
UK
1st class. 1 - 2 days
2nd class. 2 - 3 days
Europe
3 - 5 business days (allow up to 2 weeks)
Outside Europe
6 - 7 business days (allow up to 3 weeks)

DPD - Delivering as usual, short delays may be expected
Health and safety
I am closely following the recommendations of the World Health Organization (WHO) for info on staying healthy and safe in the UK.

International Customers - Outside UK.
I have started shipping overseas again. ALL orders will be shipped using Royal Mail signed/ tracked for delivery service. As always any over payment in postage will be refunded.

Items

11281 Sales
 
Alison

Contact shop owner

Alison

Reviews

Average item review
5 out of 5 stars
(1362)
See reviews that mention:
quality 353 shipping 286 customer service 155

Shop policies

Last updated on December 2, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Refunds or exchanges on items within 14 days of the delivery date, if the product is in its original intact condition.

Buyers are responsible for return shipping costs.
Shipping
Shipping -

I aim to get all order dispatched between 1 -2 business days, upon receipt of payment.

UK Customers
To keep costs down all my orders are dispatched using Royal Mails 2nd class delivery service, larger value orders will be sent by 2nd class recorded. Delivery should take 1 - 3 days, however, please allow for delays of up to 1 week. If you want 1st class delivery, please select that option at checkout. Alternatively, contact me to explore other options for an additional cost.
*If you need an order urgently, contact me first to ensure that I can fulfil the request*

European Customers - EU and Non EU Countries -
All orders will be dispatched using either Royal Mails tracked and signed for service (EU), or Royal Mails signed for (non EU) again, deliveries should take 3 - 5 business days for delivery, but allow for postal delays of up to 2 weeks.

Outside Europe
All orders will be dispatched using either Royal Mails tracked and signed for service, or Royal Mails signed for. Again please allow 6 - 7 business days for delivery, with delays taking anything up to 3 weeks.

I cannot be held responsible for any customs/tax charges on delivery of your item. This is the buyers responsibility.
Additional policies and FAQs
BREXIT

To my European Union friends.

Up to 31st December 2020 there will be no changes in the way you receive items - no VAT or customs charges for countries within the EU.

After this date (1st January 2021) European customers maybe subject to admin and customs charge in addition to the cost of your order, the rate will vary by your state / country and payable to them. You are responsible for these costs. Therefore, I would advise you to check this yourself with the relevant government agency before placing an order.