How can we help you?

I Can't Sign in to my Account

To sign in to your account, you can enter the email address you used to register. Your password is also required.

If you're having trouble:

Issue Options
Email address issues Make sure the email address you're using is the one attached to your account.
You may be using an email for another Etsy account.
There are no typos or misspellings in your email address.
Sign in information Are you using your shop name, instead of your email address, to sign in?
Your Password You can reset your password here.
The browser you're using Check here to make sure your browser is up-to-date.
Account status Register for an Etsy account here.
Reopen a closed account.

If you still have issues, click the contact link below. Be sure to include your full name and any other identifying information to help us find your account. We’ll be happy to help out.

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