How can we help you?

Vacation Mode

Vacation Mode allows you to put your shop on hold for a certain amount of time. This feature could be helpful if:

  • You're temporarily unable to run your shop.

  • You're traveling or sick.

  • You need a quick break to catch up on current orders.

You'll have the option to set an auto-reply that will be sent in response to any conversations you receive while on vacation. 

Turn on vacation mode

1.) Go to Shop Manager > Settings > Options > Vacation Mode.

2.) Change the setting to On.

3.) Fill in a temporary shop announcement and Conversations auto-reply.

4.) Click Save.

Turn off vacation mode

1.) Go to Shop Manager > Settings > Options > Vacation Mode.

2.) Change the option to Off.

3.) Click Save.

While your shop's on vacation mode

  • You can make edits to current listings the same as you would when your shop is not on vacation.

  • You can list new items and save them as drafts. You won’t be charged a listing fee until the listing is actually published once you return from vacation.

  • A notice will appear at the top of your shop page saying that you're taking a short break. The green Add to cart button will be grayed out.

  • Your shop will still appear if someone searches for your exact shop name, but will not appear as an auto-suggestion in Search or other shopping tools.

  • Your items won’t appear in Search.

  • Other Etsy members who visit your shop can sign up to be notified by email of your return. 

  • If you have auto-renew turned on for listings in your shop, these listings set to auto-renew will continue to be charged a renewal fee when they expire.

Vacation mode for Pattern sites

  • If you put your Etsy shop in vacation mode, we’ll also display a vacation mode overlay on your Pattern site.

  • The overlay will show your vacation message, and cannot be closed by a buyer.

  • Buyers will also see a Contact Seller option in the overlay, where they can send a conversation to you.

  • Vacation mode does not impact your Pattern site billing. Your subscription fees will continue.

Selling in person

  • If your shop is in vacation mode, you can still sell from listings using the Sell on Etsy app and card reader. Your listing quantities will update in real time. This is the only time you can sell while your shop is in vacation mode. Learn more about selling in person

Additional resources

Read this Seller Handbook article for tips on handling your Etsy business under unfortunate circumstances.

Was this article helpful?

Still have questions?