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Purchasing an Item

You must create an account with us in order to make a purchase on Etsy.

When you buy on Etsy, you're purchasing from individual shops. If you have any questions about an item or order, reach out to the seller.

We also recommend reviewing our Introduction to Buying on Etsy.

Step 1: Add an Item to Your cart

When you find an item you want to buy, follow these steps:

1.) Click Add to cart on the item listing page.

2.) If the item you want to purchase has options to choose from -- like size, color, or shape -- you will have to select each option before you can add it to your cart.  

Access your cart at any time by clicking the cart icon at the top right of the site. From there, proceed to purchase or continue shopping.

You can add multiple items from different Etsy shops to your cart.

Step 2: Add Order Details

In your cart, you can select a shipping destination, review the cost of the item, or change the quantity you'd like to purchase, if the seller has more than one available. 

Be sure to check the listing description to see if the seller requests any specific information from you.

If there's anything you need to tell the seller, type in the Add an optional note to seller box.

If you have a coupon code, click Apply shop coupon code and then Apply after entering your code.

If you’re trying to use more than one coupon code, the coupon code you last applied may override any previous ones. This is because some coupon codes may apply to multiple shops in your cart. If necessary, re-enter your coupon codes in a different order until you get the desired result.

Proceed to checkout when you're ready.

Step 3: Select Payment Method

It's up to each seller what payment methods they accept, so you may see different payment methods in different shops.

The seller may offer one or more of the following:

  • Credit card: If you'd like to pay with a credit card, select the option showing the major credit card logos. The logos shown may vary by country. 

Note: You may see a pending transaction on your credit card bill for a small amount. This is a pre-authorization test to ensure your card is valid. Once your card has been validated, it will be dropped from your statement.

  • Apple Pay: Apple Pay is a mobile payment service available to iOS buyers in Australia, Canada, France, Hong Kong, Singapore, Switzerland, the UK, and the US who are shopping on the mobile app or Safari on desktop or mobile.

  • iDEAL: If you’re in the Netherlands, you can pay directly with your bank account using iDEAL. Just select your bank and click Proceed to checkout. You'll be redirected to a secure iDEAL page and then back to Etsy to confirm the order.

  • SOFORT: If you’re in Germany, you can pay directly with your bank account using SOFORT. You'll be redirected to a secure SOFORT page and then back to Etsy to confirm the order.

  • Check or Money order: You'll be given the seller's mailing address after you purchase the order.

  • Other: This means the seller has some other way of accepting payment. Review the Shipping & Policies tab on a listing and contact the seller to work out the payment.

Step 4: Submit Your Order

You'll have a chance to review your information before submitting your order.

If needed, you can choose a different shipping address by clicking the Change link. You’ll only be able to use one address for each transaction, even while using multi-shop checkout. If you’d like to send items to a different address, move those items to the saved for later section of your cart and purchase them in a separate transaction later.

To complete the process, click Submit order. When paying via credit card directly on Etsy, Etsy gift card, or PayPal, payment is submitted at the time you place the order.

You will see a confirmation that your order is complete.

Congratulations!

You've just made a purchase on Etsy. Etsy will send you an email for each shop that you’ve purchased from.

You can view your order information and access your downloads by going to You > Purchases and reviews.

Note: If you’re purchasing a digital file that's available for instant download, you’ll receive a separate email with a download link. The link will redirect you to the order’s Downloads page, where you can access your purchased files while signed in to your account. Learn more about downloading digital purchases.

Shopping internationally? Learn how currency conversion works on Etsy.

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