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Getting Paid with Etsy Payments

Etsy Payments is the main way to get paid on Etsy. When your shop is enrolled in Etsy Payments, you offer buyers the following payment options:

  • Credit cards
  • Debit/bank cards
  • Etsy Gift Cards and Etsy Credits
  • PayPal
  • iDEAL (Netherlands only)
  • Sofort (Austria and Germany)
  • Apple Pay
  • Android Pay

Etsy Payments sellers receive funds from these sales directly to their bank accounts in the same currency as that of their shop's payment account.

Note: Etsy Payments is only available in certain countries. To be eligible for Etsy Payments, you must have a credit card, bank account, and residential address in one of these countries.   

Getting started

Currencies available for disbursement

Managing deposit schedule

Fees for Etsy Payments

Accepting Etsy Payments with integrated PayPal

Delayed payments

Refunding or canceling with Etsy Payments

Listing in different currencies

 

Getting started

  1. To sign up for Etsy Payments, go to Shop Manager > Finances > Payment account

  2. Enter your credit card, bank account, and residential address to receive deposits. You'll also be required to verify your personal identity.

Note: Sellers with bank accounts in Germany, Austria, and the Netherlands** are not required to have a credit card on file to sign up for Etsy Payments.

Once you sign up for Etsy Payments, there will be a 5-day hold on the funds in your payment account. After the 5-day hold, your funds will become available for deposit 3 days after a sale for the first 90 days.

When the 90-day period ends, Etsy Payments orders will become available for deposit the next business day.

Currencies available for disbursement

Etsy will send your funds to your bank in one of the following currencies:

  • United States Dollar (USD)

  • Australian Dollar (AUD)

  • British Pound (GBP)

  • Canadian Dollar (CAD)

  • Danish Krone (DKK)

  • Euro (EUR)

  • New Zealand Dollar (NZD)

  • Norwegian Krone (NOK)

  • Swedish Krona (SEK)

  • Swiss Franc (CHF)

For sellers located in Bulgaria, Croatia, Czech Republic, Hungary, Poland, and Romania: Etsy will send funds in Euros to your bank account on file. Your bank may charge foreign exchange fees to deposit these funds into your account.

Managing deposit schedule

You can set a custom disbursement schedule at any time to receive available Etsy Payments funds. To manage your disbursement schedule:

  1. Go to Shop Manager > Finances > Payment settings.

  2. Use the Deposit schedule dropdown menu to choose between daily, weekly, biweekly, and monthly disbursements. Keep in mind that countries may require a minimum amount of funds for daily disbursement.

Note: Depending on your bank, funds may take 3 to 5 business days to appear in your bank account. If a deposit day falls on a holiday, available funds will be sent on the next business day.

Fees for Etsy Payments

Orders placed through Etsy Payments are subject to a payment processing fee. These fees vary by location. Look up fees for your country.

Accepting Etsy Payments with integrated PayPal

If you accept only Etsy Payments as a payment method, you’re automatically eligible to receive payments from buyers who wish to pay using PayPal. These payments will go into your payment account on Etsy instead of appearing in your own PayPal account. This way you're not managing your money in multiple places. 

When eligible, Etsy's Seller Protection covers PayPal transactions processed through Etsy Payments. 

Cases and disputes

  • If a buyer pays with PayPal through Etsy Payments and files a case on Etsy, an Etsy employee will be able to mediate. You can learn more about resolving a case on Etsy here.

  • If a buyer chooses to file a dispute through PayPal, Etsy will work on behalf of the seller to resolve the dispute. The seller will not directly participate. This is similar to how we manage credit card chargebacks with Etsy Payments.

Additional information about Etsy Payments and integrated PayPal

  • When you use PayPal through Etsy Payments, you don't have to pay a separate PayPal fee. This Help article shows the Etsy Payments fees for your location.

  • US sellers with over $20,000 in annual sales and more than 200 payments through Etsy Payments are eligible for a 1099-K form at the end of the year. Any sales you made using integrated PayPal will be included in the total on your 1099-K form from Etsy.

Delayed payments

Deposits to sellers’ bank accounts could be temporarily delayed by:

  • An issue at Etsy

  • Etsy’s third-party service providers

  • A seller’s bank

  • A sale that is still processing

For sales that are still processing, you'll receive an email from Etsy informing you that your order is currently in a processing state. You'll receive an additional confirmation email when it's complete. 

Please wait to ship the item until

  • you receive an email confirmation that the order was processed, or

If your sale can't be completed, the item will go back up for sale in your shop. Please don't ship the order until you see that the processing has completed.

Refunding or canceling with Etsy Payments

If you need to cancel an order, we'll credit the listing fees on your bill. Learn how to cancel a sale here.

To issue a refund from Etsy Payments, follow the steps below.

Note: The steps below outline how to issue a refund from a computer. If you're issuing a refund from the Sell on Etsy app, please follow the steps in this Help article.

  1. Go to Shop Manager > Orders & Shipping and click the receipt number for the order.

  2. From the receipt page, click Manage order > Issue a refund.

  3. Issue either a partial or full refund.

Once you issue the refund, you and the buyer will receive a notification email. The refund amount will be deducted from the total balance in your payment account.

Here are some additional things to keep in mind when issuing refunds via Etsy Payments:

  • You can only issue an Etsy Payments refund to the buyer’s original payment method. If your buyer paid using a debit or credit card that is no longer valid, check out this Help article

  •  If you don’t have enough funds in your payment account to cover the refund, your credit card on file will be charged for the remainder due.

  • Your card processing fees will be refunded proportionally and applied to the refund amount. An adjusted transaction fee will be reflected on your bill. 

Listing in different currencies

If your bank account is set for a different local currency, you may be subject to foreign exchange charges. Etsy is unable to control or refund these fees. Please contact your bank directly if you're concerned about fees to receive funds into your account.

 If you’re listing in a currency that’s different from your bank account currency, you’ll see the exchange rate in effect at the time of the sale. Learn more about exchange rates on Etsy.

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