Close

How can we help you?

Etsy Bill Past Due

If you are not enrolled in AutoBilling, your last month's bill is due on the first of this month. If your bill is not paid by 12:00 a.m. UTC on the 16th day of the month (or 8 p.m. ET on the 15th), it will become overdue.

Note: Overdue accounts may be subject to penalties such as restricted account privileges and shop suspension.

If you are enrolled in AutoBilling and we are unable to process a payment using your card on file, you will receive an email and on-site notifications reminding you to provide full payment within 5 days.

During this 5-day grace period of nonpayment, you will continue to be able to make sales, but certain account privileges will be restricted.

If your account continues to be overdue after 5 days, your account will be suspended.

Learn how outstanding balances are calculated in AutoBilling.

Was this article helpful?

Still have questions?