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Copyright and Intellectual Property Policy Issues

Below are some questions you may have if you've received an email from Etsy (or a third party) about infringement or if you're looking for more information about infringement claims.

Note: As outlined in our Intellectual Property Policy, Etsy strives to respond quickly when we receive proper notice of intellectual property infringement by removing or disabling access to the allegedly infringing material. When Etsy removes or disables access in response to a notice, Etsy makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of alleged copyright infringement, provide information about counter notification. Etsy may also provide a copy of the notice to the allegedly infringing party.

Etsy terminates account privileges of members that are subject to repeat notices of intellectual property infringement in appropriate circumstances and at Etsy’s discretion.

I received communication from Etsy about intellectual property infringement.

Etsy takes intellectual property concerns very seriously. Allegations of infringement can have serious consequences for everyone involved.

If you have questions or concerns about the infringement claim, we encourage you to directly contact the party that provided the notice to Etsy (their information was included in the email we sent when we removed the material) or contact an expert, such as an attorney. We hope you can resolve any issues directly with the complaining party. As an online marketplace, Etsy cannot provide you with insight or information about whether the issue is resolved.

As a reminder, Etsy is a venue and material is removed based upon proper notice in accordance with our policy. Our policy also states that we may revoke account privileges if we continue to receive notices of infringement about a particular shop.

I received communication from Etsy that listings (or other material) were removed from my shop.

If Etsy contacted you about intellectual property infringement, it means that we were notified about certain material in your shop. In accordance with our policy, we removed the material that was brought to our attention. This policy is based on general U.S. intellectual property laws and the DMCA

If you have questions or concerns about the infringement claim, we encourage you to directly contact the party that provided the notice to Etsy (their information was included in the email we sent when we removed the material) or contact an expert, such as an attorney.

Once I edit and make changes to the removed material, can I activate and re-post that material in my Etsy shop?

Etsy simply cannot give you advice (or the "go ahead") about changing material and re-posting it in your shop. As a marketplace and venue, Etsy cannot offer legal advice. Only a person authorized to speak and/or act on behalf of the intellectual property owner, or a lawyer, can decide whether certain changes are acceptable.

For this type of information or advice, you might choose to directly contact the party that provided the notice to Etsy (their information was included in the email we sent when we removed the material) or contact an expert, such as an attorney. Etsy sincerely hopes you can resolve this with the appropriate party.

Why was my material removed when there is similar material that Etsy has not removed?

Etsy doesn’t have insight or information about similar material, or other material, that remains on Etsy. In addition, as a venue and marketplace, Etsy cannot make judgements about whether an item can or cannot be be sold with regard to intellectual property. Only a person authorized to speak and/or act on behalf of the intellectual property owner can decide whether something on Etsy infringes copyright or intellectual property.

In the infringement notices that we receive, Etsy is told the exact issue by the party making the complaint. For information about why certain material was included in a notice—and/or why other material was not—please directly contact the party that provided the notice to Etsy (their information was included in the email we sent when we removed the material) or contact an expert, such as an attorney.

The information contained on this page constitutes information and not legal advice. The reader assumes all responsibility for any and all use of this information. Please consult an attorney for specific questions. This page may be updated periodically.

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