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Canada Post Shipping Labels on Etsy

Shipping within Canada

Shipping to the United States

Shipping to the rest of the world

Shipping within Canada

The following package types are available for all Canada Post domestic shipping services on Etsy:

  • Parcel

Any parcel with a combined length and girth no greater than 3 m, and no dimension exceeding 2 meters.

  • Cylindrical mailing tube

Any mailing tube with a cylindrical base. The tube's length may not exceed 2 meters, and its combined length and girth must not be greater than 3 meters. An additional fee applies to this option. Delivery time guarantees do not apply.

  • Non-Cylindrical mailing tube 

Any mailing tube with a rectangular or square base. The tube's length may not exceed 2 meters, and maximum length and girth combined may not exceed 3 meters.

Size and weight options

The size and weight restrictions imposed on all domestic Canada Post shipping services offered on Etsy are: 

  • Maximum weight: 30 kilograms
  • Maximum length for any dimension: 2 meters
  • Maximum combined length and girth: 3 meters
  • Minimum dimensions: 100 mm x 70 mm x 1 mm 

The minimum dimensions for cylindrical mailing tubes must be 100 mm x 23 mm x 23 mm.

Please enter your package dimensions as length × width × height, or longest dimension x medium dimension x shortest dimension. If any two dimensions are the same, always enter them in order from longest to shortest. If your package bears a dimension that exceeds 1 meter an additional “Oversize” fee of $10 CAD will be applied to the total cost of the label.

Shipping services

There are a number of domestic shipping services currently available to Canadian sellers:

  • Priority™ (Next Day between major cities)*

The fastest parcel delivery service available through Canada Post. Signature Confirmation is free and must be selected on your label purchase page to apply.

  • Xpresspost™ (Next Day - 2 days between major cities)*

A fast and cost-effective service for parcels.

  • Expedited Parcel™ (Next Day - 7 days between major cities)*

A cost-effective ground service.

*Delivery ranges are shown in business days. Ranges may differ based on origin and destination addresses. To get an idea of when your domestic package should arrive at its destination see Canada Post's delivery standards page.

All domestic shipping services include Tracking, Delivery Confirmation, and Coverage against loss or damage for up to $100 CAD. All shipping labels will be sized 4 x 6 inches, regardless of printing method.

If the guaranteed delivery date has passed and your package has not arrived at its destination, you may file a shipping refund claim. The claim must be submitted within 30 days of the guaranteed delivery date for domestic shipments. You may file a shipping refund claim here.  

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Shipping to the United States

Buying and printing a shipping label with a US address is similar to purchasing domestic labels on Etsy. When you print a Canada Post shipping label with a US address, you must supply the weight, value, and accurate description of each individual item in the order. If you have a tariff number for your package you can add it here. The appropriate customs form will then automatically be generated for you.  

Customs description

If your order only has one item, we’ll automatically fill out the customs description with that item’s title. You can edit this by clicking on the field under Customs Information. If you've set a default customs description, it will appear as the default on all of your labels. You can define up to five items that appear on your customs form. This includes the description, quantity, weight, and monetary value.

All shipping labels will be sized 4 x 6 inches, regardless of printing method.  

A list of customs requirements for the US can be found here.

Declared value

The value of your order will be declared on your form. For single-item orders (with item quantity equal to or greater than 1) we will automatically fill the declared value based on value of a single item, including any discounts. We do not include shipping or tax charges when calculating the declared value–only the item’s price and quantity. For multi-item orders you must supply the weight, accurate description of each individual item in the order, and the value of each item. 

On the customs form generated for your order, the value of each individual item’s line will appear as the item’s value multiplied by the quantity. This will be automatically calculated based on the provided items’ values.

If you have one, you can enter a tariff number. Tariff numbers can help you estimate duty and tax information. Find a Tariff number for your item(s) here.

Customs forms

Based on the information you provide we will automatically generate the appropriate customs form for the order. Depending on the shipping service, and destination, you'll print either a one or two page form.  

  • When you purchase Xpresspost™- USA and Expedited Parcel™ - USA shipping, the label and customs form will be generated as multiple pages.   
  • For Tracked Packet™- USA, Small Packet™ - USA Air, and Light Packet™ - USA the label acts as both the shipping and customs form.

The single page label/customs form can be attached to your package in the standard way.

If your label and customs form are multiple pages they can be attached using an official adhesive pouch (article #33-086-593) available for free at Canada Post retail outlets.

Package types

The following package types are available for most Canada Post shipping services going to the US on Etsy. Any exceptions are noted:

  • Parcel
  • Cylindrical Mailing Tube - Any mailing tube with a cylindrical base. Not available for Light Packet™ - USA
  • Non-Cylindrical Mailing Tube - Any mailing tube with a rectangular or square base. Not available for Light Packet™ - USA

Shipping services

There are a number of shipping services currently available to Canadian sellers when shipping to the United States:

Xpresspost™ - USA (2-3 days between major cities)*

The fastest shipping service to the US. Includes guaranteed delivery time. Tracking, Delivery Confirmation, Signature Confirmation, and Coverage up to $100 CAD. 

  • Maximum weight: 30 kg 
  • Minimum dimensions: 210 mm x 140 mm x 1 mm
  • Maximum dimensions: 1.5 meters length; length + girth: 2.74 meters
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm    

Note: A phone number must be provided in order to purchase an Xpresspost™ - USA shipping label. It is up to you to determine whether you or your buyer should be the contact in this case. 

Expedited Parcel™ - USA (4-7 days between major cities)*

A fast, affordable option for larger packages. Tracking, Delivery Confirmation, and Coverage up to $100 CAD are included. Signature Confirmation is not available. 

  • Maximum weight: 30 kg
  • Minimum dimensions: 210 mm x 140 mm x 5 mm
  • Maximum dimensions: 2 meters length ; length + girth: 2.74 meters
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm 

Tracked Packet™ - USA (4-7 days between major cities)*

One flat rate to all US destinations. Delivery Confirmation and Coverage up to $100 CAD are included. Additional Coverage and Signature Confirmation not available.  

  • Maximum weight: 1 kg
  • Minimum dimensions: 140 mm x 90 mm x 1 mm 
  • Maximum dimensions: 600 mm length ; length + width + height: 900 mm 
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm

Small Packet™ - USA Air (5-8 business days between major cities)*

One flat rate to all US destinations. Tracking, Delivery Confirmation, Signature Confirmation, and Coverage are not available.  

  • Maximum weight: 1 kg
  • Minimum dimensions: 140 mm x 90 mm x 1 mm
  • Maximum dimensions: 600 mm length ; length + width + height: 900 mm 
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm

Light Packet™ - USA (4-6 business days between major cities)* One flat rate to all US destinations.  Tracking, Delivery Confirmation, Signature Confirmation, Mailing Tube, and Coverage are not available.

  • Maximum weight: 0.5 kg
  • Minimum dimensions: 140 mm x 90 mm x 0.018 mm
  • Maximum dimensions: 380 mm x 270 mm x 20 mm

*Delivery ranges are shown in business days. Ranges may differ based on origin and destination addresses. To get an idea of when your US-bound package should arrive see Canada Post US Delivery Standards.

When purchasing your label, please enter your package dimensions as length × width × height, or longest dimension x medium dimension x shortest dimension. If any two dimensions are the same, always enter them in order from longest to shortest. If your package’s dimensions exceed 1 meter an additional “Oversize” fee of $10 CAD will be applied to the total cost of the label. 

If the shipping service you use has a guaranteed delivery date and that date has passed and your package has not arrived at its destination, you can file a shipping refund claim. The claim must be submitted within 30 days of the guaranteed delivery date. You can file a shipping refund claim here.  

If you’re shipping to the US check here to see when the package should arrive. 

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Shipping to the rest of the world

Buying and printing a shipping label with a non-US international address is similar to purchasing US-bound labels on Etsy. When you print a Canada Post shipping label with an international address, you must supply the weight, dimensions, value, and accurate description of each individual item in the order. If you have a tariff number for your package you can add it here. The appropriate customs form will then automatically be generated for you. 

Customs description

If your order only has one item, we’ll automatically fill out the customs description with that item’s title. You can edit this by clicking on the field under Customs Information. If you've set a default customs description, it will appear as the default on all of your labels. You can set a default customs description by going to Shop Manager > Orders > View shipping labels > Options. You can define up to five items that appear on your customs form. This includes the description, quantity, weight, and monetary value.

All shipping labels will be sized 4 x 6 inches, regardless of printing method.  

A list of customs requirements and restrictions by country can be found here.

Declared value

The value of your order will be declared on your form. For single-item orders (with item quantity equal to or greater than 1) we will automatically fill the declared value based on value of a single item, including any discounts. We do not include shipping or tax charges when calculating the declared value–only the item’s price and quantity. For multi-item orders you must supply the weight, accurate description of each individual item in the order, and the value of each item.

On the customs form generated for your order, the value of each individual item’s line will appear as the item’s value multiplied by the quantity. This will be automatically calculated based on the provided items’ values.

If you have one, you can enter a tariff number. Tariff numbers can help you estimate duty and tax information. Find a Tariff number for your item(s) here.

Customs forms

Based on the information you provide we will automatically generate the appropriate customs form for the order. Depending on the shipping service, and destination, you'll print either a one page or multiple page form

  • When you purchase Xpresspost™ International, International Parcel Air, and International Surface shipping the label and customs form will be generated as multiple pages.

  • For Tracked Packet™ - International, Small Packet™ International Air, Small Packet™ International Surface, and Light Packet™ International the label acts as both the shipping and the customs form.

If your label and customs form are generated as multiple pages they can be attached using an official adhesive pouch (article #33-086-593) available for free at Canada Post retail outlets. 

The single page label/customs form can be attached to your package in the standard way.

Package types

The following package types are available for most Canada Post international shipping services available through Etsy. Any exceptions are noted:

  • Parcel
  • Cylindrical Mailing Tube - Any mailing tube with a cylindrical base. Not available for Light Packet™ International.
  • Non-Cylindrical Mailing Tube - Any mailing tube with a rectangular or square base.  Not available for Light Packet™ International.

Shipping services

There are a number of shipping services currently available to Canadian sellers when shipping internationally:

Xpresspost™ International (4-10 days, guaranteed between major cities†) 

Includes guaranteed delivery, excluding PO boxes. Tracking, Delivery Confirmation, Signature Confirmation*, and Liability Coverage up to $100 CAD.

  • Maximum weight: 20 - 30 kg depending on destination*
  • Minimum dimensions: 210 mm x 140 mm x 1 mm
  • Maximum dimensions for countries that accept oversize parcels*: 1.5 meters length; length + girth: 3 meters
  • Maximum dimensions for countries that do not accept oversize parcels*: 1 meter length; length + girth: 2 meters
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm 

Most Xpresspost™ International shipping will print as four pages: one shipping label and three CN23 Customs declaration forms. For shipments to Kenya, France, Barbados, Austria, and Ethiopia, five pages will print: one shipping label and four CN23 Customs declaration forms.  

The appropriate number of pages will be automatically generated for you based on the label’s destination address.

Note: The recipient's phone number is required for all Xpresspost™ International shipping labels.

International Parcel Air (6-10 days, estimated between major cities†)

Available only for destination countries that are not supported by Xpresspost™ International. Tracking is available domestically and may be available beyond the border depending on destination country. Liability Coverage up to $100 CAD is included, with some exceptions. Delivery Confirmation and Signature Confirmation are not available.

  • Maximum weight: 10 - 30 kg depending on destination*
  • Minimum dimensions: 210 mm x 140 mm x 1 mm
  • Maximum dimensions for countries that accept oversize parcels*: 1.5 meters length; length + girth: 3 meters
  • Maximum dimensions for countries that do not accept oversize parcels*: 1 meter length; length + girth: 2 meters
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm 

All International Parcel Air shipping will print as three pages: one shipping label and two CN23 Customs declaration forms. The appropriate number of pages will be automatically generated for you based on the label’s destination address.

International Parcel Surface (4-6 weeks, estimated between major cities†)

Tracking is available domestically and may be available beyond the border depending on destination country. Liability Coverage up to $100 CAD is included, with some exceptions*. Delivery Confirmation and Signature Confirmation are not available.

  • Maximum weight: 10 - 30 kg depending on destination*
  • Minimum dimensions: 210 mm x 140 mm x 1 mm
  • Maximum dimensions for countries that accept oversize parcels*: 1.5 meters length; length + girth: 3 meters
  • Maximum dimensions for countries that do not accept oversize parcels*: 1 meter length; length + girth: 2 meters
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm

All International Parcel Surface shipping will print as three pages: one shipping label and two CN23 Customs declaration forms. The appropriate number of pages will be automatically generated for you based on the label’s destination address. 

Tracked Packet™ - International (4-7 days, estimated between major cities†)

Delivery Confirmation, Tracking, and Liability Coverage up to $100 CAD are included. Additional Coverage, Signature Confirmation, and Oversize parcels are not available.

  • Only available for shipment to the following countries: Australia, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, Poland, Portugal, New Zealand, Singapore, Spain, Sweden, Switzerland, Turkey, and the United Kingdom
  • Maximum weight: 2 kg
  • Minimum dimensions: 140 mm x 90 mm x 1 mm
  • Maximum dimensions: 600 mm length; length + width + height: 900 mm
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm 

Small Packet™ International Air (6-10 days, estimated between major cities†)

Liability Coverage, Delivery Confirmation, Signature Confirmation, and Oversize parcels are not available. The fuel surcharge does not apply.

  • Maximum weight: 2 kg
  • Minimum dimensions: 140 mm x 90 mm x 1 mm
  • Maximum dimensions: 600 mm length; length + width + height: 900 mm
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm 

Small Packet™ international surface (4-6 weeks, estimated between major cities†)

Liability coverage, delivery confirmation, signature confirmation, and oversize parcels are not available. The fuel surcharge does not apply.

  • Maximum weight: 2 kg
  • Minimum dimensions: 140 mm x 90 mm x 1 mm
  • Maximum dimensions: 600 mm length; length + width + height: 900 mm
  • Minimum dimensions for cylindrical tubes: 210 mm x 45 mm x 45 mm 

Light Packet™ international (6-10 days, estimated between major cities†)

Liability coverage, tracking, delivery confirmation, signature confirmation, oversize parcels, and mailing tube are not available. The fuel surcharge does not apply.

  • Maximum weight: 0.5 kg
  • Minimum dimensions: 140 mm x 90 mm x 0.18 mm
  • Maximum dimensions: 380 mm x 270 mm x 20 mm

†Delivery ranges are shown in business days. Ranges may differ based on origin and destination addresses. To get an idea of when your international package should arrive see Canada Post International Delivery Standards.

When purchasing your label, please enter your package dimensions as length × width × height, or longest dimension x medium dimension x shortest dimension. If any two dimensions are the same, always enter them in order from longest to shortest. If your package’s dimensions exceed 1 meter an additional “Oversize” fee of $10 CAD will be applied to the total cost of the label, depending on availability due to destination country*.

If the shipping service you use has a guaranteed delivery date and that date has passed and your package has not arrived at its destination, you can file a shipping refund claim. The claim must be submitted within 30 days of the guaranteed delivery date. You can file a shipping refund claim here

 * Refer to this chart for availability.

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