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Verified Shipping Addresses

When a US-based buyer enters an address, Etsy will check to see if that address matches the address that is on file with the USPS. If the address does not match, a suggested address will be presented to the buyer. The buyer may choose to use either the suggested address or the address as originally entered.

Any differences between the suggested address and the original address will be highlighted for the buyer to review before proceeding to complete his or her purchase. It will look like this:

When a buyer has verified that the USPS version of their address is correct, you will see a message indicating this when the order appears in your Sold Orders:

It will also appear on the order’s receipt itself.

If you are purchasing a Shipping Label using one of these addresses, you will see a message indicating that the address has been verified by the USPS:

Buyer-Verified Address

If a buyer finds that the USPS-suggested address is inaccurate or missing pertinent information, they may opt to select the address as it was originally entered and proceed to Checkout.  We will also let you know if this is the case on your Sold Orders and Receipt pages.

If you are purchasing a Shipping Label using one of these addresses, you will see a message indicating that the address has been verified by the buyer:

Unverified Addresses

Any US shipping address that comes from PayPal or that was saved on Etsy prior to January 2014 will not undergo an address verification process on Etsy. It’s also possible that the USPS may not find a close match for what the buyer has entered as his or her address.

You’ll be alerted of this on the Sold Orders page:

You’ll also see the same on the order’s receipt:

Should this happen, we suggest contacting the buyer directly to verify the format of their address.

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