Announcement New birthstone rings now available.
New birthstone rings now available.
brunetaurelia on 26 Jan, 2017
J'ai commandé cette bague le 08.01. L'article reste indiqué comme étant "non envoyé" sur le site mais je l'ai bien reçu le 23.01 (en France). En 2 semaines j'ai contacté plusieurs fois le vendeur et je n'ai jamais eu de réponse !!! Au niveau de la communication, le vendeur a encore beaucoup de progrès à faire, donc pour la communication : 0/5. J'étais très heureuse de recevoir ma bague. Elle est très belle, à la bonne taille et avec la gravure demandée. Donc pour la bague : 5/5
sully4648 on 24 Jan, 2017
The ring is lovely but the service was bad. I just finally received it yesterday and has ordered December 12. It is not how it was pictured in that it was supposed to be two tone gold. Also I wrote to them many times and only received one response. Customer service was abysmal. I will keep the ring despite it being wrong but I am disappointed. The workmanship is lovely though.
lizardesque on 22 Jan, 2017
Ordered this ring on Nov 17 hoping to have it by Christmas. It first came it in early Dec, but in the wrong size and without the requested engraving. Contacted the shop owner who apologized and said this would be corrected. Waited a couple of weeks and contacted owner. Got no response for a while, but he eventually responded, saying he would look into it. Christmas had come and gone by now. Again asked the shop owner for an update, and he said that if the ring did not arrive by the end of the week, he would issue a refund. Waited until end of the week--still no ring, so I asked for a refund. He then told me the ring had been sent and said he would send a tracking number, which he did a few days later. Ring finally arrived Jan 19--correct size but still no engraving! Ring is nice and good quality, but wow, terrible service!
Genuine, Handmade Claddagh Jewellery from Ireland.
Our ethos is based on quality, innovation and excellence. The quality of our gold and silver jewellery and the quality of our service to you the customer is very important to us. Our website is based at 1 Quay lane in Galway, overlooking the Claddagh Quays, known throughout the world as the home of the Claddagh Ring. We have a great tradition to uphold. We are constantly striving to improve our business and we very much welcome any comments that you have to make. Feel free to get in contact by phone or email at any stage. We are also happy to set up a video conference via Google or Skype so that we can show you our rings first hand, no matter where you may be in the world. Our promise to our online customers is that if you are not 100% happy with the quality of our products we will give you a 100% refund.
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